Control Data Announces New Email Reporting Services for Business.ARDEN Ar·den An unincorporated city of north-central California, a residential suburb of Sacramento. Population: 101,400. Arden, Elizabeth 1884?-1966. HILLS, Minn.--(BUSINESS WIRE)--June 1, 1999-- Control Data Systems, Inc. today announced new corporate email reporting services that monitor messaging traffic, usage patterns, bottlenecks, and costs, and help businesses make intelligent messaging An earlier messaging system from Banyan Systems that ran on NetWare and VINES servers and incorporated Banyan's popular Streettalk directory service. It included a basic mail program, which could be upgraded to the more advanced BeyondMail system. See ePresence. investments based on their actual needs. The reporting services offer businesses an unparalleled look at their messaging environments that can pinpoint individual user behavior and target specific attributes that commercial email packages ignore. Customized management reports help clients understand their email growth, usage patterns and potential for bottlenecks. Customized billing reports allow clients to allocate To reserve a resource such as memory or disk. See memory allocation. messaging costs on a user-by-user basis, similar to the way in which telephone costs are tracked. Lastly, customized messaging analysis uncovers specific use or non-use that can benefit the company through cost reduction or revenue enhancement revenue enhancement An increase in revenues, especially by way of increased taxes. Revenue enhancement includes reducing taxpayer deductions and eliminating tax credits. . "Almost every company tracks monthly spending on fax, local phone, and long distance charges," said Matt Kramer, Vice President of Sales & Marketing for Control Data's E-Commerce e-commerce, commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers. Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. business. "But very few of them can tell you anything about their messaging charges and utilization rates." "Corporations use email more than the telephone in many cases," Kramer explained, "yet most corporations have no idea how much email is costing them, where their resources are allocated, whether users are served appropriately, and when enhancements are needed. Our customized services will spell all of this out for them." Some of the world's most prominent global companies are using Control Data's new reporting services to help them plan network bandwidth enhancements, deploy email upgrades to benefit specifically designated users, and identify both appropriate and adverse user behavior patterns. "We are seeing tremendous value from the customized email reports we're getting from Control Data," said Joe Sisolak, Vice President of Global Messaging for Marsh, Inc., the world's leading risk and insurance services firm. "The reports greatly enhance our ability to measure message growth and to assure that the right resources are present in the right place at the right time." The addition of the corporate email reporting services to Control Data's E-Commerce Outsourcing portfolio is an extension of the company's existing capabilities, which range from legacy messaging and complex heterogeneous Not the same. Contrast with homogeneous. heterogeneous - Composed of unrelated parts, different in kind. Often used in the context of distributed systems that may be running different operating systems or network protocols (a heterogeneous network). infrastructures to Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the hosting and electronic commerce application service offerings. During the month of April, Control Data's E-Commerce Outsourcing business unit processed more than 20 million messages for the 400,000 corporate mailbox A simulated mailbox in the computer that holds e-mail messages. Mailboxes are stored on disk as a file of messages, a database of messages or as an individual file for each message. The standard mailboxes are usually In, Out, Trash and Junk (Spam). accounts that it manages for clients such as Sprint, Deloitte & Touche, Fort James, Marsh, Inc, Computer Sciences Corporation, and Ernst & Young. Serving complex, corporate EC solution environments worldwide, Control Data is the recognized leader in EC hosting solutions. Control Data Systems, Inc., is a global information technology company that delivers enterprise Internet and systems integration solutions, and E-Commerce outsourcing services. For more information, call 1-888-742-5864 (U.S. and Canada) or 1-651-415-4272 (worldwide). Visit our Web site at www.cdc.com. |
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