Continuus Software Releases ChangeSynergy 3.5 to Simplify, Customize and Automate Change Request Management Lifecycles.

Business Editors/High Tech Writers

IRVINE, Calif.--(BUSINESS WIRE)--Sept. 18, 2000

Solution Enables Companies to Respond Quicker and More Accurately to

Internal and External Change Requests

Continuus Software Corp., (Nasdaq: CNSW), the leading provider of eAsset Management solutions, Monday announced the release of ChangeSynergy(TM) 3.5, a highly evolved, automated and integrated Java-based change request management system that enables organizations to easily record, track and respond to any type of change request generated from both internal and external customer sources.

ChangeSynergy 3.5 addresses the greater demands placed on businesses today by facilitating and expediting the delivery of quality software and content.

As companies become more e-Business centric in today's Internet-driven economy, the need for a reliable, process-automated change request system is driven by a number of business issues including: 1) an increased dissatisfaction with manual, error-prone change tracking processes that fall short of effectively handling significant volumes of change requests and fail to meet the requirements of customers, team members and end-users, 2) a desire on management's behalf for greater visibility into the status of projects in order to make timely decisions aimed at resolving barriers to development team progress, and 3) the necessity for organizations to manage projects without the constraints of team size, location, complexity, or project size. The need for a change request system that can address these issues and more is further complicated by the lack of available solutions that fully integrate the change request process with a company's existing environment.

"Companies today are experiencing a significant increase in the complexity of developing and deploying their applications compounded by the need to deliver with greater speed and efficiency," stated Jim Duggan, vice president and research area director at Gartner Group. "A well-designed change request management solution will enable companies to successfully address these technical and business demands, streamlining both the internal and external change request process and bridging the gap to management with tailored visibility at different levels."

ChangeSynegy 3.5 is designed to help businesses better respond to the needs of internal and external customers, team members and end-users by expanding a process that is typically germane to software departments and applying it to all development stakeholders. This broader usage equally benefits the global 2000 IT companies building and deploying applications as well as the small Web-based start-ups that may not want or need software change management, but are doing rapid application development and need to manage change requests.

The newly launched solution is 100 percent browser-based, offers simultaneous multiple lifecycle functionality, operates entirely on a thin client, and is completely customizable. Because ChangeSynergy 3.5 is role-based, it provides an easy-to-use task assignment, monitoring and reporting capabilities, and has an underlying interface that easily integrates with CM Synergy(TM), Continuus' task-based change management system.

ChangeSynergy's intuitive online help wizards and start-up page templates enable users to implement change requests, task assignments, and report queries quickly, and save reports in various MS Word or Excel formats for viewing.

"Navigation Technologies Corporation is a global developer of precision digital map databases and enabling technology used in a wide range of smart navigation products including automotive navigation systems, hand held products, Internet mapping, PC-based applications and call center-based navigation services. Our organization receives change requests for everything from application code to Web site information," said Paul Weightman, manager of the CM team at Navigation Technologies. "We needed a solution that would give us a much improved interface to our existing applications and tools while allowing us to migrate new processes and applications quickly and easily, all while protecting the integrity of our development environment. ChangeSynergy 3.0 has enabled us to easily manage the change request process with its task-based methodology and an interface that our users find comparatively easy and intuitive. We are looking forward to implementing the new features of ChangeSynergy 3.5."

"Change request tracking and control have become a major dilemma for many companies due to accelerated software development cycles, causing them to seek a solution with increased functionality, a simplified process, and complete scalability," said Paul Van Den Berg, vice president of product marketing at Continuus Software. "Because ChangeSynergy 3.5 is a completely Web-based solution, it provides our customers with the visibility and control to effectively manage an enterprise-wide process-driven development environment."

Technology, Pricing and Availability

ChangeSynergy 3.5 supports Web server platforms Solaris (7&8), HPUX (11), Red Hat Linux (6.1) Windows NT 4.0 and Web server versions IIS 4.0 on Windows NT, iPlanet Web server, Enterprise Edition 4.1sp1 on Solaris and HPUX, Apache 1.3.9 on Linux. ChangeSynergy 3.5 is available now via direct sales. Pricing starts at $24,950 for up to 25 users (workgroup offer). For more details call 888/557-1990 or email: [e-mail].

About Continuus

Continuus Software Corp. is the leading provider of eAsset Management solutions. eAsset Management enables organizations to develop, enhance, deploy and more effectively manage their teams building Internet and enterprise software and content-based systems.

Continuus products enable organizations to improve the quality of their eAssets and to reduce the time it takes to deliver Internet and software applications. Continuus offers eAsset Management solutions, consisting of Continuus CM Synergy, Continuus WebSynergy, Continuus ChangeSynergy, and Continuus KnowledgeSynergy, designed to support the collaborative development, management, approval and deployment of the most complex and demanding software, Internet applications and Web content.

The company also offers its customers professional services through the eAsset foundation methodology that include consulting, training and maintenance services to facilitate successful implementations. Continuus has licensed its products to more than 550 customers, 1,000 sites and 45,000 users worldwide.

For more information on Continuus: in the United States, call 949/830-8022; in Canada, call 613/751-4499; in the United Kingdom, call 44.1344.788.100; in Germany, call 49.89.54.8880; in France, call 33.1.69.59.1616; in Australia call 61.2.9904.6033, or visit its Web site at www.continuus.com.

This press release contains certain forward-looking statements that are based largely on Continuus Software's current expectations and are subject to a number of risks and uncertainties. Actual results and events could differ significantly from those discussed in the forward-looking statements. These risks and uncertainties include those associated with the development of new products and technologies, including Continuus eAsset Management solutions, the emerging markets for our products, and intense competition in our markets, as well as other risks and uncertainties described from time to time in our filings with the Securities and Exchange Commission, including our most recent Annual Report on Form 10-K and our most recent Quarterly Report on Form 10-Q.

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