Consumers Want Quality - Trust in Auto Repair; Downing Street Garage Delivers.Auto Repair Shop among Those Designated as the Best of 2006 DENVER -- Downing Street Downing Street, Westminster, London, England. On the street are the British Foreign Office and, at No. 10, the residence of the first lord of the Treasury, who is usually (although not necessarily) the prime minister of Great Britain. Garage received yet another award as one of the winner's in Motor Age magazine's "Top Vehicle Repair Shops"(a) featured in a special September 2006 issue of the magazine. Winning shops were chosen by a panel of qualified judges based on originality o·rig·i·nal·i·ty n. pl. o·rig·i·nal·i·ties 1. The quality of being original. 2. The capacity to act or think independently. 3. Something original. Noun 1. , practical business sense and creativity. To help determine the winners, photographs and essays were submitted by each repair shop describing the history of their business and information on merchandising merchandising Element of marketing concerned especially with the sale of goods and services to customers. One aspect of merchandising is advertising, which aims to capture the interest of the segment of the population most likely to buy the product. , customer service and community service practices. "We had some outstanding shops apply for this contest," said Bill Cannon, Motor Age editor-in-chief. "The level of sophistication so·phis·ti·cate v. so·phis·ti·cat·ed, so·phis·ti·cat·ing, so·phis·ti·cates v.tr. 1. To cause to become less natural, especially to make less naive and more worldly. 2. and expertise that they demonstrated is a testimony to the professionalism professionalism the upholding by individuals of the principles, laws, ethics and conventions of their profession. that is abundant in the entire U.S. motor vehicle repair industry." A 2005 study (b) conducted by the Automotive Aftermarket Aftermarket See: Secondary market. aftermarket See secondary market. Industry Association (AAIA AAIA Automotive Aftermarket Industry Association (consolidation of the Automotive Parts & Accessories Association and the Automotive Service Industry Association) AAIA Association on American Indian Affairs ) cited quality and trust as the leading factors when choosing an auto repair garage. This award illustrates Downing Street Garage's commitment to their values. "It's an honor to be recognized for doing what we've felt was right since we started our business," said Douglass Kirchdorfer, co-owner of the shop. "I think it's important to be recognized more for who we are, and what our values are, than just for what we do," remarked Rebecca Kirchdorfer. "A person's core values come from inside ... it's something you live from the inside out. It's a real privilege to be honored for that." Downing Street Garage was awarded the 2003 Denver/Boulder Better Business Bureau Torch Award for Marketplace Ethics, the 2004 Colorado Ethics in Business Alliance Award and the 2004 International Better Business Bureau Torch Award for Marketplace Ethics. Downing Street garage has been in business since 1992 and is located at 401 Downing Street in Denver (303) 777-0142. Built on expertise and integrity, this unique auto care center provides quality auto repair on time and on target. At Downing Street, the customer is not just a number Co the customer and their vehicles are the highest priority. (a) http://www.motorage.com/motorage/article/articleDetail.jsp?id= 371798&searchString=2006%20top%20vehicle%20repair%20shops (Due to its length, this URL URL in full Uniform Resource Locator Address of a resource on the Internet. The resource can be any type of file stored on a server, such as a Web page, a text file, a graphics file, or an application program. may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.) (b) http://www.aftermarket.org/press_releases/nr020205.asp |
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