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Consumers Spent $3.2 Billion Online In June, According To The Forrester Research Online Retail Index.


Business/Technology Editors

CAMBRIDGE Cambridge, city, Canada
Cambridge (kām`brĭj), city (1991 pop. 92,772), S Ont., Canada, on the Grand River, NW of Hamilton. It was formed in 1973 with the amalgamation of Galt, Hespeler, and Preston, all founded in the early 19th cent.
, Mass.--(BUSINESS WIRE)--July 25, 2001

Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
  • Founded: 1983 by George F.
, Inc. (Nasdaq: FORR FORR Friends of the Russian River
FORR Freedom of the Road Riders (Motorcyclists)
FORR Flight Operations Readiness Review
), in conjunction with Greenfield Greenfield, town (1990 pop. 18,666), seat of Franklin co., NW Mass., at the confluence of the Deerfield and Green rivers, near their junction with the Connecticut; settled 1686, set off from Deerfield and inc. 1753.  Online, today announced the results of the latest Forrester Online Retail Index. According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the 18th survey in this monthly series, the softening softening /sof·ten·ing/ (sof´en-ing) malacia.

softening

a change of consistency, with loss of firmness or hardness.
 economy finally took its toll on Web shopping -- total US spending on online sales decreased from $3.9 billion in May to $3.2 billion in June. The number of households shopping online dropped to 13.1 million in June from 14.8 million in May. Consumers spent an average of $245 per person in June, compared with $265 in May.

See chart below.

About The Index

Forrester Online Retail Index measures, on a monthly basis, the growth and seasonality of online shopping based on data collected from online shoppers. The Index is based on 5,000 responses during the first nine business days of the month from an online panel developed by Greenfield Online. The survey results for June were fielded from July 5 through July 13, 2001.

The monthly panel is weighted to Forrester Research's Consumer Technographics(R) Benchmark Panel, a survey of 90,000 US members of a consumer mail panel developed by NFO NFO Info File (file type extension)
NFO New Fund Offer
NFO National Farmers Organization
NFO Naval Flight Officer (US Navy)
NFO National Family Opinion
 Worldwide, a market research firm. Data was weighted to demographically represent the US population. The Benchmark Panel was fielded from December 2000 to January 2001.

Note: Due to changes in the methodology of the Index, beginning in April 2000, we discourage making year-to-year comparisons for any particular category until April 2001, although general top-line trends appear stable over that period.


                   Total spent by      Total spent by     June Index
                  category in June     category in May     results
                   (US$ thousands)     (US$ thousands)    (June/May)

Small-ticket items
Software               $101,288           $126,934           0.80
Books                  $136,567           $148,711           0.92
Music                  $107,484           $150,434           0.71
Videos                  $91,207           $106,987           0.85
Office supplies        $119,704           $113,467           1.05
Apparel                $217,611           $221,868           0.98
Footwear                $51,317           $58,583            0.88
Jewelry                 $84,339           $72,798            1.16
Flowers                 $40,168           $95,444            0.42
Linens/home decor       $62,376           $64,362            0.97
Health and beauty      $125,300           $102,917           1.22
Small appliances        $30,314           $36,008            0.84
Toys/videogames         $87,187           $118,319           0.74
Sporting goods          $80,411           $79,091            1.02
Tools and hardware      $24,993           $49,327            0.51
Garden supplies         $20,309           $35,334            0.57

Big-ticket items
Computer hardware      $232,261           $304,450           0.76
Consumer electronics   $176,769           $202,967           0.87
Appliances              $5,278            $36,215            0.15
Furniture               $28,608           $57,644            0.50
Food/beverages          $87,961           $133,634           0.66
Airline tickets        $566,261           $698,381           0.81
Car rental             $120,924           $173,945           0.70
Hotel reservations     $314,078           $367,603           0.85
Other                  $294,818           $372,410           0.79

Total spending       $3,207,531          $3,927,834          0.82
Number of buyers         13,059             14,815
Average spent
 per consumer           $246.62            $265.13            0.93


About Forrester Research, Inc.

Forrester Research is a leading emerging-technology research firm, analyzing technology change and its impact on business, consumers, and society. Forrester's "Whole View" provides clients with a comprehensive set of research that reveals how technology change affects their customers, drives their business strategies, and dictates their investment in technology. Clients receive continuous research and analysis through Forrester Research(R) Reports, an array of Advisory Services advisory services

advisory services provided to the public, in their capacity as owners and managers of animals, are an important part of veterinary science. They may be provided by government bureaux, by commercial companies who deal in pharmaceuticals or animals or animal
, Assessment Tools, and topical topical /top·i·cal/ (top´i-k'l) pertaining to a particular area, as a topical antiinfective applied to a certain area of the skin and affecting only the area to which it is applied.

top·i·cal
adj.
 Events. Established in 1983, Forrester is headquartered in Cambridge, Mass., with North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 Research Centers in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Calif., and Toronto, Canada. Forrester's European European

emanating from or pertaining to Europe.


European bat lyssavirus
see lyssavirus.

European beech tree
fagussylvaticus.

European blastomycosis
see cryptococcosis.
 Research Center is located in Amsterdam, Netherlands, its UK Research Centre is located in London, and its Research Center Deutschland is located in Frankfurt, Germany. Additional information about Forrester Research can be found at www.forrester.com.

About Greenfield Online

Greenfield Online, Inc. is a pioneer and leading provider of Internet-powered marketing research and real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  business information. Its products and services help clients make better, faster decisions about groups that drive the bottom line -- consumers, competitors, employees, partners, and suppliers. Incorporated in 1995, Greenfield Online is headquartered in Wilton, Conn., with offices in San Francisco and Mexico City Mexico City
 Spanish Ciudad de México

City (pop., 2000: city, 8,605,239; 2003 metro. area est., 18,660,000), capital of Mexico. Located at an elevation of 7,350 ft (2,240 m), it is officially coterminous with the Federal District, which occupies 571 sq mi
 and regional representatives in five other US cities. For additional information about Greenfield Online and its services, please call Gail Janensch at +1 203/846.5720 or visit these company Web sites -- www.greenfield.com and www.quicktake.com.

QuickTake is a service mark of Greenfield Online, Inc.

(c)2001 Forrester Research, Inc. All rights reserved. Forrester, Forrester

eResearch, and Technographics are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Date:Jul 25, 2001
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