Consumer Goods Companies Optimizing Fax Server Technology to Improve Sales and Customer Service Operations.PARKER, Colo. -- FaxCore Corporation, a provider of fax and document server automation solutions, today announced that consumer goods consumer goods Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and companies continue to leverage its FaxCore solution to streamline business processes and improve sales and customer service operations. Intramark USA and Astor Chocolate are both optimizing the company's fax server solution. CiBan, a technology solutions provider serving the small- and medium-sized business (SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. ) market, deployed the comprehensive fax automation and document archiving system for Intramark USA and Astor Chocolate. "Consumer goods companies are facing increasingly tight margins as they try to improve customer relationships and realize workflow efficiencies in a competitive market," Tom Linhard, Director of Channel Sales for FaxCore, Inc. "With FaxCore, these companies can certainly reduce costs associated with manual faxing while expanding their customer service capabilities. We look forward to working with consumer products companies to improve fax-based business processes in the industry." Intramark USA, based in Westwood, NJ, is a leading distributor of national brand food products. CiBan developed a complete order entry system for Intramark using the FaxCore solution. With FaxCore, the food distributor has realized significant order process and workflow optimizations, as well as improved speed and decreased date entry errors. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Tania
Astor Chocolate, based in Lakewood, NJ, is a family-owned manufacturer and retailer of premium chocolates. Astor Chocolate deployed FaxCore to centralize cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. , control and manage various types of fax communications and streamline business processes. CiBan, a technology solutions provider for small and medium-sized businesses, worked with the company to deploy the comprehensive fax automation and document archiving system that enabled the chocolate manufacturing company to improve its sales, order processing, and customer service capabilities. "FaxCore has truly streamlined our fax communications and we saw an immediate impact in terms of automation in our sales department," said Arie Lax, Vice President of Technology, Astor Chocolate. FaxCore provides small- and medium-size businesses (SMBs) and enterprise-class operations with a powerful, Web-based solution to centralize, control, and manage all types of fax communications and streamline business processes. Its intuitive, browser-based interface enables users to send and receive faxes with the same convenience of e-mail. Using a thin-client system, organizations can easily deploy and maintain FaxCore, and seamlessly integrate the solution to "fax-enable" other applications. About FaxCore Leveraging more than 15 years of fax server industry expertise, FaxCore is a leading provider of fax server automation solutions for enterprise organizations. With its Web-based interface, the company's flagship and award-winning FaxCore 4370 provides a centralized system In telecommunications, a centralized system is one in which most communications are routed through one or more major central hubs. Such a system allows certain functions to be concentrated in the system's hubs, freeing up resources in the peripheral units. to automate To turn a set of manual steps into an operation that goes by itself. See automation. fax communications and easily fax-enable business processes and other third-party applications. Additionally, FaxCore's powerful document server provides a way to significantly improve data and process workflow, offering powerful archiving and routing capabilities. FaxCore is a strategic partner of Brooktrout, the industry standard in intelligent fax hardware. The company is also a Microsoft Certified See certification. Partner, which ensures seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. with Microsoft applications. For more information, visit www.faxcore.com or call 720-870-2900. (C) 2005 FaxCore Corporation. All other marks are the property of their respective owners |
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