Consumer Direct Expands Las Vegas Call Center Operations.Business Editors SANTA ANA Santa Ana, city, El Salvador Santa Ana (sän'tä ä`nä), city (1993 pop. 129,873), W El Salvador. It is the second largest city in the country and the commercial and processing center for a sugarcane, coffee, and cattle region. , Calif.--(BUSINESS WIRE)--July 23, 2002 Consumer Direct of America Inc. (OTC OTC See: Over-the-counter. OTC See over-the-counter market (OTC). BB:CDIT CDIT Career Development Training Institute CDIT Cross Development Integration Team (Navy) CDIT Channel Distribution Information at the Transmitter CDIT California Office of Information Technology CDIT Clinton Did It Too ) of Santa Ana, today announced that it has entered into an agreement with Sandhill A sandhill is an ecological community type found in many parts of the world. Sandhills in the coastal plain of North America This xeric fire-maintained ecosystem features very short fire return intervals, one to five years. Partners to double the call center operating facilities in its Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. center. The expansion into existing facilities will allow Consumer Direct of America to integrate its contact center technology into their national mortgage call center operations. "We are excited about the facility for rapid expansion that the CDA (1) (Compact Disc Audio) The compact disc file extension that is seen on the computer in Explorer or some other file manager. CDA files are actually pointers to the locations of the individual tracks on the CD medium. See CD-DA. contact center gives us," stated Ray Williams Ray Williams can refer to:
A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Consumer Direct. Las Vegas Mortgage plans to use the Consumer Direct infrastructure to support a major effort to expand its loan officer presence in Las Vegas. Consumer Direct of America has been piloting a mortgage lead generation program over the last 30 days and has generated more than 300 new mortgage leads. The leads are then distributed to the more than 200 loan officers of Las Vegas Mortgage and are followed up on and closed. "We are excited to have Consumer Direct expanding its operations involvement with us," stated Williams, "Their call center application is a perfect fit with our mortgage processing backbone." About Consumer Direct of America Inc. Consumer Direct of America operates a series of national marketing centers, housing state-of-the-art phone and computer systems, which provide the company with the ability to operate numerous marketing campaigns for its customers -- inbound, outbound and broadcast. The company captures and tracks consumer data, producing real-time reports for effective analysis, modifications and redirecting towards other products and services in which the client may have an interest or need. Consumer Direct of America operates business units in three core competencies: -- Telco Marketing Group -- CD Tel -- Business-to-business local & long distance telephone services -- Financial Services Marketing Group -- CD Lending -- National mortgage branch network -- Las Vegas Mortgage -- Net Branch operations -- Las Vegas Real Estate -- Real Estate Company -- Membership Services Group -- HomeAdvantage -- Homeowners membership club -- St. Andrews International Golf Association -- Golfers membership club The Financial Services Marketing Group employs more than 200 residential mortgage professionals and has closed loan volume of $25 million per month. The company now operates a 13,000 sq. ft. telesales call center in Las Vegas; a 5,000 sq. ft. center in Santa Ana; a 3,000 sq. ft. branch in Denver; a 7,000 sq. ft. mortgage processing center in Las Vegas and has six branch mortgage locations. The company employs more than 350 people. |
|
||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion