Consumer Confidence in the Safety and Security of Internet Banking Continues to Decline According to Informa Research Services; Declining Consumer Attitudes Trend Continues for Second Year.CALABASAS, Calif. -- Informa Research Services, Inc., released results of a consumer survey showing that the increases in consumer confidence toward the safety and security of Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the banking noted from 2000 to 2003 have turned to a significant decline from 2003 to 2006. "While there was consistent growth from 2000 to 2003 (+21%) in the percentage of consumers who completely or strongly agreed with the statement, 'Internet based transactions handled by financial institutions are safe and secure,' there was a significant decrease (-15%) from 2003 to 2006," said Paul Paul, 1901–64, king of the Hellenes (1947–64), brother and successor of George II. He married (1938) Princess Frederika of Brunswick. During Paul's reign Greece followed a pro-Western policy, and the Cyprus question was temporarily resolved. C. Lubin, senior vice president at Informa Research Services. "As consumers become more comfortable with Internet-based financial transactions, they are also becoming more concerned about the safety and security of Internet banking," added Mr. Lubin. "Awareness and concern about identity theft is most likely leading to this decline in consumer confidence." According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the research conducted by Informa Research Services, 67% of online consumers are very concerned about identity theft and 57% would change banks if personal information was compromised.
"Internet Based Financial Transactions Are..."
COMPLETELY / STRONGLY AGREE
2000 2001 2003 2005 2006
"Safe and Secure" 49% 56% 70% 59% 55%
"Easy to Conduct" 66% 67% 73% 70% 67%
"More Secure Than Telephone Banking" 32% 41% 47% 38% 40%
About the Survey The survey was conducted via the Internet with 2,000 consumers in January and February 2006. For more information on this survey or Informa Research Services, contact Paul Lubin at 212-889-5941 or by email at info@informars.com. About Informa Research Services, Inc. (www.informars.com) Founded in 1983 and headquartered in Calabasas, California Calabasas is a city in Los Angeles County, California, in the western United States. As of the 2000 census, the city population was 23,123. The city was formally incorporated in 1991. , Informa Research Services, Inc., provides the financial industry's most extensive array of market research and decision-support information. Conducting daily surveys of the retail, lending, and business products offered by more than 10,000 financial organizations nationwide, Informa currently supports the product pricing decisions of more than 3,000 clients, representing all 50 states, and including all of the top 25 financial institutions. Informa conducts the finest mystery shopping Mystery shopping is a tool used by market research companies to measure quality of retail service. These companies send mystery shoppers to 'act' as shoppers in return for some combination of cash, store credit, purchase discounts, or reimbursement for the goods or services and market research studies available, delivering accurate and relevant measurements in the areas of employee sales and service, customer satisfaction, closed account research and retention, competitive performance, fair treatment, and compliance testing. The company's extensive financial product database is a popular source of licensed editorial content for financial portals Financial Portal A website that provides a variety of financial data and information, acting as an information hub for clients who are individual investors requiring timely financial news and data to make their investment decisions. , websites, newspapers, and magazines, attracting major Internet partners, including MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). , Yahoo! Finance, The Wall Street Journal, The Motley Fool, Quicken A popular financial management program for PCs and Macs from Intuit, Inc., Mountain View, CA (www.intuit.com). It is used to write checks, organize investments and produce a variety of reports for personal finance and small business. , Interest.com, ABC ABC in full American Broadcasting Co. Major U.S. television network. It began when the expanding national radio network NBC split into the separate Red and Blue networks in 1928. , MyFico.com, Equifax, and Edmunds.com. |
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