Connextions Names Vice President of Call Center Operations; Stephanie Jones to Head All Contact Center Operations at Connextions' Web Hosting Center.Business Editors/High-Tech Writers ORLANDO, Fla.--(BUSINESS WIRE)--Dec. 3, 2002 Connextions, a multi-dimensional outsourcing company, today announced the addition of Stephanie Jones as Vice President of Call Center Operations. Jones brings more than 15 years of experience in technical, customer service and service center applications including help desk, technical customer service, fulfillment integration and customer retention. "We are thrilled that Stephanie Jones has joined Connextions. Already, her role in managing the very important call center function of Connextions has enhanced our offering of high quality customer service," said Jack LeFort, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Connextions. "Stephanie's very impressive industry experience will continue to be a terrific asset to the continued growth of our industry-leading contact centers." "I am delighted to have joined a team of such innovative professionals and to be managing one of the highest quality call center operations in the country," said Stephanie Jones, Vice President of Call Center Operations. "Connextions' award-winning contact centers deliver expert, quality care to our clients, and we are committed to providing dedicated representatives who are specifically recruited and trained to meet our clients' business goals." Prior to joining Connextions, Jones worked for Sykes Enterprises Sykes Enterprises (NASDAQ: SYKE) is a family of global companies delivering business process outsourcing (BPO) services. See also
(2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. over a period of four months. Jones also served as a customer service manager at IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . Jones holds a Bachelor of Arts in Management from Lacrosse lacrosse (ləkrôs`), ball and goal game usually played outdoors by two teams of 10 players each on a field 60 to 70 yd (54.86 to 64.01 m) wide by 110 yd (100.58 m) long. Two goals face each other 80 yd (73. University. About Connextions Connextions is a multi-dimensional outsourcing company, providing a variety of solutions integrating information technology, web-enabled customer care and supply chain management services under one cost-effective platform. Connextions has a client list which boasts a plethora of Fortune 1000 companies, including Mercedes-Benz U.S.A., Olympus, Nextel, EarthLink, JPMorgan Chase JPMorgan Chase (NYSE: JPM TYO: 8634 ) is one of the oldest financial services firms in the world. The company, headquartered in New York City, is one of the leaders in investment banking, financial services, asset and wealth management and private equity. With assets of $1. , Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , Blue Cross and Blue Shield Blue Shield A US not-for-profit health care insurer that is a reimbursement intermediary for physicians. Cf Blue Cross. and others. Headquartered in Orlando, Florida, Connextions has over 360 employees, and operates a state-of-the-art eBusiness campus featuring a 200,000-square foot computerized fulfillment warehouse, 400 seat multi-channel call centers and an advanced data and Web hosting center. The eBusiness campus also caters to the 115,000 square-foot facilities for sister company Magnetix, which is a leader in the media manufacturing industry. Connextions is a privately held Company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. , which was founded in 1996 by CEO Jack LeFort, four years after his acquisition of Magnetix in 1992. Further information is available at http://www.Connextions.net. |
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