ConnexT and Siebel Forge Alliance to Provide Powerful Customer Billing & Relationship Management Solutions for the Energy Industry.SEATTLE--(BUSINESS WIRE)--April 7, 1998-- Integrated Solution Features ConnexT Forte(TM), Siebel Sales and Service Enterprise Comprehensive Solutions ConnexT Corporation, a leading developer of information systems and services for the energy industry, and Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications. , Inc., a market leader in sales, marketing, and customer service information systems, have forged an alliance aimed at the deregulating de·reg·u·late tr.v. de·reg·u·lat·ed, de·reg·u·lat·ing, de·reg·u·lates To free from regulation, especially to remove government regulations from: deregulate the airline industry. energy industry. This formalizes the initial steps to integrate ConnexT's utility-focused, Internet-enabled billing and rate management products with Siebel's enterprise applications. The resulting solution enables energy companies to extend their existing customer information systems to include new billing and rate management capabilities coupled with customer service, telemarketing and telesales telesales Noun the selling of a commodity or service by telephone telesales npl → televentas fpl telesales npl → functionality. It provides a cost effective, competitive advantage for dealing with an expanding market. "The entire energy industry is experiencing radical change," said Thomas M. Siebel, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Siebel Systems. "Deregulation Deregulation The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry. Notes: Traditional areas that have been deregulated are the telephone and airline industries. has created a competitive climate which will reward energy companies that quickly provide lower-cost energy solutions and significantly increased customer service. ConnexT's rate management and billing service software combined with Siebel Enterprise Applications is a powerful enterprise relationship management system for the utility industry that can help energy companies remain competitive while delivering the level of customer service this new market is demanding." "Today's market requires energy companies deal with the pressures of deregulation while increasing their ability to grow market share - in effect, becoming highly competitive entities while business rules are in flux," said Robert Bismuth bismuth (bĭz`məth) [Ger. Weisse Masse=white mass], metallic chemical element; symbol Bi; at. no. 83; at. wt. 208.9804; m.p. 271.3°C;; b.p. about 1,560°C;; sp. gr. 9.75 at 20°C;; valence +3 or +5. , president of ConnexT. "Energy companies need a highly flexible infrastructure that links into their existing customer information systems, handles complex billing issues and integrates all forms of customer interaction -- effectively mapping out the complete business relationship on a per customer basis. ConnexT and Siebel have combined strengths to create an extremely impactful, well-architected solution which meets exactly those requirements, delivering value to both our customers and to their energy customers." This alliance uniquely ties together the powerful functionality of Siebel Sales Enterprise and Siebel Service Enterprise call center software and ConnexT's leading-edge billing product, Forte(TM), which implements flexible billing capability and offers complex rate testing, analysis and development. Under the terms of the agreement, ConnexT will offer full support and training for the integrated package. Siebel will provide ConnexT with second level support and will assist in marketing support and customer referrals. "We are collaborating with Siebel on sales and marketing activities designed to quickly expand the availability of our solution to energy providers," said Bill Redinger, ConnexT vice president of Sales. "Those companies which have already previewed our solution have realized the distinct advantage it brings by interfacing with their existing customer information systems and providing the ability to unify multiple databases across their enterprise networks, yielding complete information about their customers -- from billing history to call center interactions." Siebel Systems, Inc., (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ) is the world's leading supplier of enterprise-class sales, marketing, and customer service information systems for organizations focused on increasing sales and service effectiveness in field sales, service organizations, telesales, telemarketing, call centers, and third-party resellers. The company's Windows-based client/server software combines a standards-based open architecture with new and emerging technologies to enable exceptional scalability, configurability, functionality, and performance. Other Siebel Systems' corporate alliances include Andersen Consulting See Accenture. , Compaq Computer Corporation (company) Compaq Computer Corporation - The largest US manufacturer and vendor of IBM PC compatible personal computers and servers. Compaq was started in 1982 by three ex-Texas Instruments employees. Quarterly sales $2499M, profits $210M (Aug 1994). http://compaq.com/. , and Microsoft, Inc., and Price Waterhouse. Additional Siebel Systems product and service information is located on the World Wide Web at http://www.siebel.com. ConnexT is one of the first companies to offer an integrated set of Internet-enabled solutions for metering, distribution system design, facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. and complete customer information systems, including bill consolidation services, and flexible bill calculation capabilities. Using this foundation, ConnexT offers energy providers a variety of next generation services for energy consumers, such as consumption warnings, notification of outages, etc. ConnexT's current customers include a variety of North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. utilities and power marketers. ConnexT is a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. with major products that include Tellus(TM), OneBill(TM), ConsumerLink(TM), OutAlert(TM), UseWatch(TM), InVision(TM), and Forte(TM). ConnexT is located at 1301 Fifth Avenue, Suite 1900, Seattle, WA 98101 or may be reached by phone at 206/521-2100, via fax at 206/521-2400, or on the World Wide Web at http://www.connext.com. CONTACT: ConnexT Kelli Swanson, 206/521-2100 swansonk@connext.com or MWW/Savitt Julie Quattro, 206/689-8505 jquattro@mww.com |
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