Connected and Severn Companies Bring eSupport Solutions and Services to Government Sector.Business/Technology Editors NATICK Natick (nā`tĭk), town (1990 pop. 30,510), Middlesex co., E Mass., a residential and industrial suburb of Boston, on Lake Cochituate; founded as a Native American village by John Eliot 1651, settled by colonial Americans 1718, inc. 1781. , Mass.--(BUSINESS WIRE)--Nov. 27, 2000 Elite Reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. Becomes First to Deliver Connected's eSupport Technology Solutions and Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. to Federal Government Organizations Connected, the leading provider of eSupport solutions, today announced that Severn Companies has become a Connected Elite Reseller. As the newest member of Connected's iPartner Reseller Program, Severn is the first company to deliver Connected's TLM TLM Telemetry TLM Transaction Level Modeling TLM Tout Le Monde (French) TLM The Leprosy Mission (Northern Ireland) TLM Transmission Line Matrix TLM The Little Mermaid (fairy tale) products and service to companies in the federal government sector. Connected TLM provides complete PC eSupport to enterprise IT departments, which reduces the total cost of maintaining and supporting PCs. By leveraging Severn's customer base, Connected will be able to introduce its eSupport solutions including Self-Healing, Asset Discovery, Advanced Help Desk Assist, Backup and Disaster Recovery to the government. "Organizations in the government sector depend on employee PCs for productivity and to house massive amounts of critical information," said Craig Randall, VP of Marketing of Connected. "With Severn as our newest Elite reseller, Connected will deliver the TLM solution and service to the IT departments of these organizations, thereby automatically eliminating most PC problems and ensuring the safety and security of their documents." "Application healing Healing See also Medicine. Achilles’ spear had power to heal whatever wound it made. [Gk. Lit.: Iliad] Agamede Augeas’ daughter; noted for skill in using herbs for healing. [Gk. Myth. and disaster recovery are majors concerns for our customers," said Jack Steere, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Severn. "By working with Connected, we can now address many of these concerns, delivering an affordable solution that reduces the strain placed on the IT department by giving them the tools to ensure the smooth day-to-day operations of the organization's overall system, as well as each employees' PC." Connected TLM is designed for the distributed enterprise, reducing the number of Help Desk calls and providing the Help Desk with better PC diagnosis and healing capabilities. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. International Data Corporation, between 60 and 80 percent of corporate data resides on the user PCs. By automating application healing, virus repair, PC migration, asset discovery, disaster recovery and backup, Connected TLM eliminates company-wide PC problems, reduces Help Desk calls by about 40% and shortens the remaining calls. This results in increased productivity as well as saved time and money, and enables the IT staff and Help Desk to focus on delivering critical user services. About Severn Company Severn Companies, Inc. is a systems integration firm specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. in delivering fully integrated, information technology solutions to both commercial and government clientele. The company's mission is to be a performance-proven leader in providing value-based information management solutions and services to its customers, resulting in long-term Long-term Three or more years. In the context of accounting, more than 1 year. long-term 1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term. , sustainable corporate growth and profitability. About Connected Connected provides eSupport solutions, including application healing, migration, asset discovery, disaster recovery and backup for enterprises of all sizes. Connected's Internet-based solutions are designed to reduce the total cost and burden associated with supporting PCs because its advanced technology solves the problems that occur during the life of a PC. Connected's solutions are used worldwide by many of the largest corporations and have garnered numerous industry awards including: PC Magazine's "Editor's Choice" and "Best of 1999;" InfoWorld's "Hot Product," "Best of Test Center," and "Hot Companies;" CNET's "Buy It;" PC Computing's "4 Star Award;" and Upside's "Hot 100." Connected is based in Natick, Massachusetts Natick (Pronunciation IPA: /ˈneɪtɪk/) is a town in Middlesex County, Massachusetts, United States. Natick is located near the center of the MetroWest region of Massachusetts, with a population of 32,170 at the . For more information visit www.connected.com or call 1-800-353-3078. All names and trademarks are the property of their respective holders. |
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