Connected Forms Strategic Alliance with Clarify; Connected Joins Clarify Software Solutions Providers.Business Editors/Hi-Tech Writers NATICK Natick (nā`tĭk), town (1990 pop. 30,510), Middlesex co., E Mass., a residential and industrial suburb of Boston, on Lake Cochituate; founded as a Native American village by John Eliot 1651, settled by colonial Americans 1718, inc. 1781. , Mass.--(BUSINESS WIRE)--June 11, 2000 Connected, an eSupport (Electronic SUPPORT) A Web site that provides technical support for a product. It is the source of drivers and updates as well as a knowledge base of problem solving tips and frequently asked questions (FAQs). leader in Internet-based PC system and application healing Healing See also Medicine. Achilles’ spear had power to heal whatever wound it made. [Gk. Lit.: Iliad] Agamede Augeas’ daughter; noted for skill in using herbs for healing. [Gk. Myth. , backup and migration solutions, today announced that it has partnered with Clarify, a Nortel Networks (Nortel Networks Limited, Brampton, Ontario, www.nortelnetworks.com) A world leader in telecommunications products, which includes switching, wireless and broadband systems for service providers and carriers, telephones and systems for residential and business users, computer telephony (NYSE/TSE: NT) company, as a select Software Solutions Provider. As such, Connected brings eSupport, in the form of remote diagnostics Vehicle Diagnostics Vehicle diagnostics enables a mechanic to diagnose the exact mechanical condition of the vehicle and its systems and components. Remote Diagnostics enables to perform such diagnosis without requiring the vehicle to physically be present for checkup. and self-healing Self`-heal´ing a. 1. Having the power or property of healing itself. , to the alliance. "We are excited to complement and extend Clarify's offerings," said Craig Randall, vice president of marketing at Connected. "This alliance recognizes our continued commitment to provide enterprise customers with the best eSupport products and services available to increase worker productivity, while decreasing time and money spent maintaining PCs." Connected's eSupport technology enables PC system information, applications and data to be captured silently, securely and efficiently over IP networks. As a result, problems with a user's system, data, configuration, or application can be remotely diagnosed and then restored to a date in the past when it last worked properly. Connected's eSupport is designed to be available 24x7 and diminish downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. for employees and strain on over-burdened IT staffs in companies of any size. "Connected's remote diagnostics and healing technology can provide users with peace of mind in the event of a system crash, virus attack, an application or configuration error, or a lost or stolen PC," added Randall. "Beyond that, it is designed to enable IT personnel to address PC issues quickly and efficiently, eliminating time spent on often futile diagnosis efforts." About Connected Connected provides eSupport solutions for PCs, including system and application healing, migration, disaster recovery and data backup. Connected's solutions are designed to reduce the total cost and burden associated with supporting PC's because its advanced technology is designed to enable quick and easy online repair, or data restoral. Connected's solutions are installed in many of the largest companies, worldwide, and have garnered numerous industry awards including: PC Magazine's "Editor's Choice" and "Best of 1999;" InfoWorld's "Hot Product," "Best of Test Center, " and "Hot Companies;" CNET's "Buy It;" PC Computing's "4 Star Award;" and Upside's "Hot 100." Connected is based in Natick, Massachusetts Natick (Pronunciation IPA: /ˈneɪtɪk/) is a town in Middlesex County, Massachusetts, United States. Natick is located near the center of the MetroWest region of Massachusetts, with a population of 32,170 at the . For more information visit www.connected.com or call 1-800-353-3078. The Connected logo is the property of Connected Corporation. All other names and trademarks are the property of their respective holders. |
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