Connected DataProtector with EmailOptimizer 7.0; New Features and Technical Improvements.

Business Editors/High-Tech Writers

FRAMINGHAM, Mass.--(BUSINESS WIRE)--April 29, 2003

Connected DataProtector with EmailOptimizer(TM) 7.0 automatically protects all of the data on every PC in an enterprise, while introducing a new data reduction process for ultra-efficient handling and storage of users' email files and archives. This new solution delivers expanded functionality in the areas of storage scalability, security, deployment and data center manageability, adding substantial value to the previous core offering, Connected TLM 6.2.

Key new features and technical improvements include:

Scalability Enhancements

Microsoft Outlook and Lotus Notes Email-File Handling

DataProtector with EmailOptimizer radically alters the method by which email file backup is handled. The solution looks into Outlook (.pst) and Lotus Notes (.nsf) email files and backs up attachments separately from the message bodies. This allows the solution to apply Connected's patented SendOnce(R) and Delta Block(R) technologies to mail attachments, greatly reducing the amount of data that must be backed up and stored. SendOnce prevents extra copies of common files - including duplicate email attachments - from being stored in multiple user archives, while Delta Block allows only the change sets, at a block level, to be stored, instead of whole files.

Multiple Volume Support

The Connected Data Center scales to a class-leading 20,000 users per server pair (or per server in a standalone configuration). Multiple Volume Support enables Connected to easily meet the associated storage requirements, using disk as a better-performing alternative to tape-based storage. And, enhancements made to Connected's Compaction technology - which finds and removes expired data based on user rules - have also substantially increased scalability and performance, whether deployed against disk or tape-based storage.

Feature highlights include:

-- Scalability beyond the 2 TB NTFS limit, which enables easy

expansion to 16 TB of attached disk storage on a single server

-- Support for multiple Direct or Network Attached Storage (NAS)

devices on a single server

These features allow the Connected Data Center to address large amounts of disk storage regardless of limitations placed on the size of storage in individual volumes.

Security Enhancements

Advanced Encryption 

The solution provides the highest levels of digital security available. This new version supports the new 128-bit Advanced Encryption Standard (AES), in addition to the existing 112-bit Triple-DES encryption, for the most secure transmission and storage of all data. Connected DataProtector not only protects data in transit and at the Data Center, but also protects against encryption-key guessing and unauthorized access from individuals who might have access to PCs.

Deployment Enhancements

Multi-User Support

In Connected DataProtector, the Agent will protect file security descriptors and Access Control Lists (ACLs), and supports the capture of multiple user profiles and data on a single PC. As a result, files will be backed-up and retrieved with the file ACLs intact. Therefore, user permissions on files will be preserved during file restores, increasing the security of the data.

Manageability Enhancements

Centralized Configuration Management for Agent Software

The functionality of the Agent Configuration Editor (ACE) provides centralized Agent configuration and control. This means that agents can be configured and managed within the Connected Support Center, as well as from an individual PC.

Feature highlights include:

-- Ability to create multiple custom Agent configurations and

behavior for one specific PC community or multiple communities

of PCs through a centralized support console

-- Custom Agent behavior can include rules for file type

inclusion or exclusion during backups, customized backup

scheduling, system restore and data access levels, and varying

levels of user access to Agent functionality, i.e. access only

while aided by support staff, or full end-user access

Reporting

Support Center reporting functionality has been enhanced to provide a variety of standard reports on server activity, account activity, recent backup and other items. The reporting feature includes a new, intuitive graphical user interface, reporting format and charting capabilities.

New reporting types include:

-- Account list - List of accounts by community, sorted by

account name

-- Account size - Volume of data stored by individual account

-- First backup size - Size of the first backup sorted by unique

compressed size

-- Restore activity - Restore activity sorted by account and

restore session count

-- Backup activity - Backup activity sorted by account and backup

session count

-- Accounts not backing up - Accounts that have not been backed

up for 10 days

-- Heavy Hitters - Heaviest users by number of MBs transmitted to

the server

-- Heavy Hitters Cumulative - Accounts with more than 20 GB of

stored data

-- Configurations - Assigned and actual Agent configurations,

listed by account

In addition, custom reports can be added to Support Center.

Data Center Management Console 

The management framework of the Connected Data Center Server has been enhanced, and via a single console, supports the centralized management of multiple Data Center servers. New services providing more granular control over server processes include:

-- BackupServer

-- BackupHSM

-- IndexServer

-- ReplicationServer

-- PoolServer

-- HSMPurge

-- Compactor