ConnectWise Joins Kaseya's Technology Alliance Program.Companies' mutual customers to benefit from increased collaboration Working together on a project. See collaborative software. and software integration ST. HELIER, Jersey -- Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organizations, today announced that ConnectWise, a provider of Web-based professional service automation (PSA (Professional Services Automation) An information system designed to organize, track and manage all opportunities, work, resources, costs, revenues and invoices to improve the productivity and efficiency of the workforce. ) software for the IT industry, has joined the company's Technology Alliance Program (TAP). A much anticipated collaboration for the companies' many mutual customers, the new relationship promises to foster increased communication and strengthened integration between Kaseya and ConnectWise. The Kaseya TAP was launched in 2007 to create a working relationship among vendors that fosters development, support, sales and marketing initiatives. The program promises to instill in·still v. To pour in drop by drop. in  stil·la tion n. confidence in
customers that their vendors are working together to ensure their
satisfaction.
Through the ConnectWise and Kaseya alliance, the companies' common customers will benefit from the development of compatibility software to ensure streamlined IT services and support. The new relationship provides ConnectWise with Kaseya's network managing skills that are used to offer IT solution providers with complete observation into their clients' IT settings. "We're pleased to join the Kaseya Technology Alliance Program," said ConnectWise Chief Operating Officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. Santo Santo, New Hebrides: see Espíritu Santo. Cannone. "Kaseya and ConnectWise have hundreds of partners in common, and those mutual partners have enjoyed the richest integration in the industry. Our participation in the TAP will ensure that Kaseya and ConnectWise partners benefit from constant discussions about how we can assure that they are able to take advantage of the power of both of our solutions." The program provides a comprehensive development environment, technical support and support for sales and marketing, including reciprocal Bilateral; two-sided; mutual; interchanged. Reciprocal obligations are duties owed by one individual to another and vice versa. A reciprocal contract is one in which the parties enter into mutual agreements. communications with customers, joint case studies and more. Alliance members receive single point contact for support, reciprocal quarterly communication to customers, and their logo and link on the Kaseya Web site. "We're very pleased to welcome ConnectWise to the Kaseya Technology Alliance Program," said Dan Shapero, senior vice president of marketing for Kaseya. "This is an important relationship for our customers. We look forward to working with ConnectWise to provide our mutual partners with the strongest integration, support and services possible across our software platforms. Collectively, companies within the Kaseya Technology Alliance Program (TAP) invest in delivering comprehensive solutions that address complex IT business challenges. "We've been hoping for collaboration between these two companies for quite some time now," said Ted Swanson, president of IT Solutions. "Kaseya provides us with the tools necessary to administer our clients' networks, while ConnectWise runs the backend of our business - these two technologies are the top providers in their respective markets. Their alliance advances critical software interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other. , and their integration will further enhance our ability to serve our clients and be profitable." Coinciding co·in·cide intr.v. co·in·cid·ed, co·in·cid·ing, co·in·cides 1. To occupy the same relative position or the same area in space. 2. To happen at the same time or during the same period. 3. with its entry into the TAP, ConnectWise is a 2008 Platinum sponsor of the Kaseya Connect 2008 Annual User Conference that will be held June 1 - 3 in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , Nev. About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based Coming from a Web server. See Web application. platform. Kaseya's technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.com/forms/download.php. About ConnectWise ConnectWise is the leading Web-based professional service automation (PSA) software application designed exclusively for technology consultants, integrators and developers. More than 21,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets across the enterprise from business development and project management to client services and billing. The technology enables IT companies to drive greater accountability, operational efficiency, profitability and tighter systems integration. ConnectWise is the only PSA software to integrate with all leading managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality applications, including Kaseya. Visit www.connectwise.com for more information or call 813-463-4760. |
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