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Congratulations! 2004 HFTP award winner.


Every year HFTP HFTP Hospitality Financial & Technology Professionals
HFTP Hybrid-Fiber Twisted Pair
 recognizes individuals and groups who have excelled through several different awards throughout the year. The following are the recipients from the past year.

HFTP International Hospitality Technology Hall of Fame

Ted Horner was selected as the 2004 inductee for promoting the use and expansion of hospitality technology in Australia. Horner is the managing director of E. Horner and Associates Pty Ltd PTY LTD Propriety Limited (company structure in Australia) . a consultancy practice that takes him on assignments all over the world for a wide variety of clients such as resorts, hotels, convention centers, casinos, restaurants, golf clubs and retirement villages. He is also a frequent speaker at industry conferences and writer for numerous publications. The Hospitality Technology Hall of Fame was established in 1989 to recognize individuals for their contributions to the hospitality industry. Since then 24 individuals have been inducted in recognition of their contributions.

HFTP 2004 Paragon Award

John Cahill John Cahill (born 27 April, 1940) is an Australian rules football player and coach. During his illustrious career he played football for the Port Adelaide Football Club and then coached Port Adelaide, West Adelaide and Collingwood. , CHTP CHTP Certified Healing Touch Practitioner
CHTP Certified Hospitality Technology Professional
, CHA n. 1. Tea; - the Chinese (Mandarin) name, used generally in early works of travel, and now for a kind of rolled tea used in Central Asia.
A pot with hot water . . . made with the powder of a certain herb called chaa, which is much esteemed.
- Tr. J.
, was selected as the 2004 recipient of HFTP's Paragon Award. An HFTP member since 1981, Cahill was recognized for his significant and lasting contributions to both HFTP and the hospitality industry. Cahill was a driving force behind the establishment of the Certified Hospitality Technology Professional (CHTP) certification, and was part of a group 13 individuals who earned the first CHTPs in its first year, 1994. He is also the 1993 inductee into the HFTP International Hospitality Technology Hall of Fame. Cahill served as president and vice president of the HFTP Fairfield/Westchester Counties Chapter, of which he is a cofounder co·found  
tr.v. co·found·ed, co·found·ing, co·founds
To establish or found in concert with another or others.



co·found
, and served as HFTP International President from 2001-2002. The Paragon Award is an annual award that honors individuals, selected by a panel of their peers, who selflessly contribute their time and energy to further the goals of both HFTP and the industry.

2004 CHTP of the Year

Jeffrey S. Parker, CHTP, received this award for scoring the highest score on the Certified Hospitality Technology Professional (CHTP) exam in a given year. Parker is the director of Information Systems for Magnolia Hotels in Denver, Colo.

2004 New Member Sponsor of the Year

Henry "Buddy" Weeks, CHAE CHAE Certified Hospitality Accountant Executive
CHAE Centre for Higher and Adult Education (South Africa) 
, received this award for sponsoring the most new HFTP members during the previous award year. He sponsored nine new members. Weeks is CFO/Treasurer for the Homestead Homestead.

1 City (1990 pop. 26,866), Dade co., SE Fla.; inc. 1913. A large Miami suburb with a growing Hispanic population, Homestead is a trade center for the redland district, known for its many varieties of citrus and other fruits and vegetables.
 in Salt Lake City, Utah For ships of the United States Navy of the same name, see .
Salt Lake City is the capital and the most populous city of the U.S. state of Utah. The name of the city is often shortened to Salt Lake, or its initials, S.L.C.
.

2004 CHAE of the Year

Bruce B. Hoffman, CHAE, received this award for scoring the highest score on the Certified Hospitality Accountant Executive (CHAE) exam in a given year. Hoffman is senior director of Finance & Administration for Marcus Hotels & Resorts in Milwaukee, Wis.

2004 Chapter of the Year

HFTP's Florida Gulf Coast Chapter is the winner of the 2004 Chapter of the Year competition. HFTP's Chapter of the Year Award was created in 1992 to recognize chapters that have made extraordinary efforts to further the goals of HFTP and to provide quality educational and professional opportunities for their members. This is the second time that the Florida Gulf Coast Chapter has earned this honor.

2004 Chapter Choice Winner -- HFTP's Mid-Florida Chapter was selected for its successful execution of a charity golf tournament which raised $15,000 for Camp Boggy Creek, a special needs camp for children with life-threatening illnesses. Introduced at the 1996 Leadership Academy, the HFTP Chapter Choice award was established to recognize and reward outstanding chapter programming.

HFTP Members Partake in Verb 1. partake in - be active in
participate, take part - share in something

2. partake in - have, give, or receive a share of; "We shared the cake"
partake, share
 a Real-Time ProLinks Education Session

HFTP members from around the globe participated in a one-hour ProLinks Online Educational Session. ProLinks, an online community, is a new member benefit for HFTP members, and this event was only open to HFTP members. The limited seats for the Oct. 7 session were filled very quickly. Stephen M. Doherty, CHAE, CHTP of Post Integrations, Inc. presented the session from his office in Weston, Fla., titled, "Demystifying CISP CISP Cardholder Information Security Program (Visa)
CISP Comitato Internazionale per lo Sviluppo dei Popoli
CISP Certified IRA Services Professional (American Bankers Association) 
: The Cardholder Information Security Program The Cardholder Information Security Program (CISP) was a program established by Visa USA to ensure the security of cardholder information as it is being processed and stored by merchants and service providers.

CISP has since been superseded by the [https://www.
." Doherty discussed information about CISP, the Cardholder Information Security Program and other cardholder card·hold·er  
n.
One who holds a card, especially a credit card.



cardhold
 data protection initiatives, their objectives and goals.

The online session was the second to be hosted by HFTP. The ProLinks Online Educational sessions use web conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines.  technology that includes live audio broadcast, slide presentation, file download and polling. The technology allows participants to interact with the presenter in real-time during the presentation. Evelyn Adams, controller at Hamlet Country Club in Delray Beach Delray Beach, resort city (1990 pop. 47,181), Palm Beach co., SE Fla., on the Atlantic coast; settled 1895, inc. 1911. Mostly residential, Delray Beach is also the trade center for a citrus-fruit and vegetable-growing region. , Fla. was in attendance at the session.

"I loved the format and being able to type your questions in during the presentation so Stephen could answer them at the appropriate time," she said. "I would definitely recommend that other members participate in future sessions." HFTP members were able to attend the session regardless of their geographic location. Members from across the continental US, Hawaii, Canada and Europe were in attendance.

HFTP members in attendance were also able to earn continuing education continuing education: see adult education.
continuing education
 or adult education

Any form of learning provided for adults. In the U.S. the University of Wisconsin was the first academic institution to offer such programs (1904).
 credit towards maintenance of their Certified Hospitality Accounting Executive (CHAE) and Certified Hospitality Technology Professional (CHTP) designations. Leonard Bartello has earned credit toward his CHAE and CHTP designations by attending the session.

"I enjoyed participating in the event. The ProLinks sessions are a very convenient way of earning educational credit," said Bartello.

Visit the ProLinks section on the HFTP web site at www.hftp.org for more information and future sessions.

ONHTEC[R] Delivers Hospitality Technology Education Year-Round

Moving into its fourth year, the on-line hospitality technology tradeshow, ONHTEC has just announced its education program for 2004-2005. The education program features 11 streaming-audio sessions geared toward general hospitality technology pertinent to all hospitality sectors, as well as sessions specific to clubs. The complimentary sessions are presented by industry experts and will have additional background information available with the session, such as books suggestions and news. Six of the sessions are available to both HFTP members and nonmembers, while five are available to HFTP members only.

A co-production of HFTP and Hsyndicate, the Online Hospitality Technology Exposition and Conference (ONHTEC) is designed to deliver a new and dynamic method for experiencing a conference and tradeshow by providing a unique content-rich environment which offers vendor information, product information and much more. Visitors can explore virtual exhibition floors, each featuring different exhibitor categories. ONHTEC's Multimedia Room offers visitors access to a searchable database Refers to databases on the Web that are searchable by typing in a query. The term is quite redundant because all databases are searchable. In fact, that is one of their major features.  of over 400 streaming audio A one-way audio transmission over a data network. It is widely used on the Web as well as company networks to play audio clips and Internet radio. Computers in home networks stream audio (mostly music) to digital media hubs connected to home theaters.  and video clips of ONHTEC sessions and interviews with HITEC HITEC Highway Innovative Technology Evaluation Center  speakers and exhibitor interviews. Each virtual booth allows exhibitors to display complete company information, as well as company presentations, company news, case studies and press releases, streaming audio and video interviews, down-loadable product documentation and presentations along with flash-animated presentations.

To attend one of the sessions or to get more information on ONHTEC, visit www.onhtec.com.

2004-2005 ONHTEC Education Schedule

To attend one of the following sessions, go to www.onhtec.com

December 15, 2004

Online Distribution Revisited/Search

Engine Marketing

January 12, 2005

Data Mining: What, Where, When,

How and Why? (Members Only)

January 19, 2005

Club Technology/Trends to Watch

in 2005

February 16, 2005

Optimizing Sales Automation Sales Automation - Sales Force Automation  and

Revenue Management

March 16, 2005

Trends in High Speed Internet

Access/What's Next After Wireless

April 13, 2005

Operating in a Wireless World

(Members Only)

April 20, 2005

Hospitality in the Age of Terror/Safety

and Security Update

May 18, 2005

Business Intelligence: Analytics in

Competitive Environments

June 15, 2005

Securing Your LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. , MAN, WAN

Infrastructure (Members Only)

September 14, 2005

Key Success Factors in Deflagging a

Hotel (Members Only)

October 12, 2005

Hiring International Workers

(Members Only)

What are Employer's Surveillance Rights?

Question:

I am thinking of placing security cameras within my restaurant. What are the do's and don 'ts of installing a closed circuit television (CCTV CCTV
abbr.
closed-circuit television


CCTV closed-circuit television
) system in regards to employee privacy ?

Answer

There are many reasons why you may want to place a security camera in an establishment. Some of these reasons stated by attorney Norman H. Kirshman from Kirshman & Harris, EC., include: employer liability for the misconduct of employees, theft, causes of low productivity, prevention of workplace violence, and for insurance purposes such as slip and fall cases (1999). If a CCTV system can help you avoid one of the previously mentioned occurrences, then it is probably worth installing one in your establishment.

Many companies are using electronic surveillance to help increase employee productivity and prevent theft. The following statistics explain the prevalence of employee monitoring.

* Since 1990, the number of employees subjected to electronic surveillance has increased from approximately eight million to more than 20 million (Kirshman, 1999).

* One-third of mid-sized and large companies monitor employees' telephone calls, voicemail, computer files and e-marl or videotape employees (Kirshman, 1999).

* Overall, 63 percent of companies engage in one or more practice of monitoring and surveillance (Kirshman, 1999).

* According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 the American Management Association, up to 43 percent of U.S. businesses monitor their employees electronically by listening in on phone calls, reviewing voicemails, computer files, e-mails or by video surveillance (Barth, 2001).

Monitoring Guidelines

Stephen Barth, in his article "To Search, Look or Listen in On ... That is the Question?" states four guidelines when monitoring employees (2001).

* Did the employee have a legitimate expectation of privacy in the item searched or the information, conversation or area monitored? An employee lounge, probably not; a rest room, absolutely!

* Has the employer provided advance notice to the employees, and/or obtained consent for the monitoring activity from the employee? If so, it is difficult for the employee to argue that they had an expectation of privacy.

* Was the monitoring performed for a work-related purpose and was it reasonable given all of the circumstances? Generally, the courts have allowed searches and monitoring that seem to be necessary for operating a business; i.e. protecting trade secrets, enforcing policies and procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental , insuring quality service levels.

* Was the search or monitoring done in a reasonable or appropriate manner? Was it discriminating; in other words Adv. 1. in other words - otherwise stated; "in other words, we are broke"
put differently
 was it only used on a minority work subgroup?

Federal Law

The Electronic Communications Privacy Act
ECPA redirects here. For the Christian publishers association, see Evangelical Christian Publishers Association
The Electronic Communications Privacy Act of 1986 (ECPA Pub. L. 99-508, Oct. 21, 1986, 100 Stat.
 (E.C.P.A.), an amendment to the Omnibus Crime Control and Safe Streets Act of 1968, provides protection for those individuals that are subjected to wire, oral or electronic communication monitoring (Kirshman, 1999). The Act discusses many forms of communication, but does not address video surveillance. According to court decisions the E.C.P.A. does not prohibit the use of silent video surveillance except in areas in which employees have an expectation of privacy. To be on the safe side, employers should limit videotaping to areas where employees are working, and avoid such places as rest rooms, employee lounges or locker rooms.

State Laws

Hospitality managers must check their particular state laws as they pertain to pertain to
verb relate to, concern, refer to, regard, be part of, belong to, apply to, bear on, befit, be relevant to, be appropriate to, appertain to
 specific prohibitions on surveillance. The following are examples of state laws that pertain to prohibited areas of surveillance (HR Next, 2002):

* Connecticut forbids surveillance of employees by sound or closed circuit television in "areas designated for their health, personal comfort, or for safeguarding their possessions such as rest rooms, locker rooms or lounges."

* Michigan forbids the installation of any device for observing a "private place," as defined by the statute.

* New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 forbids the use of any device, including a camera, that can secretly observe the interior of any fitting room fitting room n (in shop) → probador m

fitting room fit n (in shop) → cabine f d'essayage

fitting room fit
, rest room, toilet, bathroom, washroom, shower or any hotel room.

Sample Case

In Clement v Clement V, pope
Clement V, 1264–1314, pope (1305–14), a Frenchman named Bertrand de Got; successor of Benedict XI. He was made archbishop of Bordeaux by Boniface VIII, who trusted him; surprisingly, he was also in some favor at the court of
. ITT ITT Initial Teacher Training (UK)
ITT I Think That
ITT Invitation To Tender
ITT Individual Time Trial (professional cycling)
ITT Intention-To-Treat
ITT In This Thread (forums) 
 Sheraton Boston Corp, a $200,000 settlement was agreed to by a hotel and its union to be distributed to five employees who were video-taped over a period of time in the men's locker room without their knowledge. The company states the videotaping took place because of concerns about drug use. The employees maintained they were not told any reason for the videotaping (Zachary, 1998).

Monitoring Policy

If you decide to implement a CCTV system at your property, a monitoring policy should be established to inform employees of the installation of the system. The following monitoring policy requirements are for a general monitoring policy, which includes voicemail, e-mail, video, audio, etc. (Barth, 2001)

* Notify all employees of the company's intent to monitor, the means by which the monitoring will occur (searches, video, receiving conversations, etc.) and the locations of the monitoring (e-mail, voicemail, phone calls with customers, locker searches, bag searches, Internet sites contacted, etc.) This should be accomplished through as many avenues as possible and published frequently; i.e. employee manuals, company newsletters, screensavers, etc.

* Have all employees sign a consent form for the monitoring and/or searches.

* Authorize monitoring techniques for legitimate business purposes only.

* Insure that the techniques are fairly applied, and do not unfairly impact any particular subgroup of employees.

* Conduct the monitoring by the least intrusive means possible (do you have to read every e-mail or will a random sampling suffice?).

* Historically document the business purpose for the monitoring and the techniques used. (Evidence usually prevails in litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute.

When a person begins a civil lawsuit, the person enters into a process called litigation.
.)

* Finally, insure that whatever techniques you use respect the legitimate privacy and dignity of your employees. This is a difficult balancing act, but one in which successful operators in the future must become adept to.

For further information on CCTV or monitoring policies contact the Research Institute.

Resources

* Barth, Stephen. (2001, March 15). To search, look or listen in on ... that is the question ? Retrieved February 28, 2003 on www.hospitalitylawyer.com.

* HR Next. (2002, January). Privacy in the workplace: an employer's guide. Retrieved February 28, 2003 from www.google.com.

* Kirshman, Norman H. (1999). Walking the workplace privacy tightrope: seizing your rights as an employer--without violating those of your employees. Retrieved February 28, 2003 on www.google.com.

* Zachery, Mary-Kathryn. (1998, June). Labor law labor law, legislation dealing with human beings in their capacity as workers or wage earners. The Industrial Revolution, by introducing the machine and factory production, greatly expanded the class of workers dependent on wages as their source of income.  for supervisors: taping without consent involves many variables. Supervision, 20-23. Retrieved February 28, 2003 from Business Source Premier.

HFTP Calendar

For more information about HFTP events and CHAE/CHTP reviews and exams, please call (800) 646-4387 or (512) 249-5333, or visit www.hftp.org.

CHAE Exam

December 13, 2004

Oconomowoc Golf Club

Oconomowoc, Wis.

CHAE & CHTP Exams

March 20, 2005

Palace Station Hotel & Casino

Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , Nev.

Club & Hotel Controllers Conferences

March 21-22, 2005

Palace Station Hotel & Casino

Las Vegas, Nev.

CHAE & CHTP Exams

April 24, 2005

Embassy Suites Hotel Atlanta-Centennial Olympic Park
See also: Olympic Village

An Olympic Park is a venue or group of venues set up when a country hosts the Olympic Games. List of Olympic Parks
  • Olympic Park, Melbourne (1956)
  • Foro Italico, Roma (1960)
  • , Tokyo (1964)
 

Atlanta, Ga.

Club & Hotel Controllers Conferences

April 25-26, 2005

Embassy Suites Hotel Atlanta-Centennial Olympic Park

Atlanta, Ga.

CHTP Review; CHAE & CHTP Exams

June 20, 2005

Los Angeles Convention Center The Los Angeles Convention Center (abbreviated LACC) is a convention center in downtown Los Angeles. The LACC hosts annual events such as the Greater Los Angeles Auto Show, and was best known to video games fans as host to E3 until its cessation in 2006.  

Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , Calif.

2005 HITEC

June 20-23, 2005

Los Angeles Convention Center

Los Angeles, Calif.

Florida Regional Conference

August 24-27, 2005

HFTP--Florida Manasota Chapter

Ritz Carlton Hotel Carlton Hotel can refer to:
  • Carlton Hotel, Westminster, England
  • Carlton Hotel, Cannes, France
  • Carlton Hotel, Auckland, New Zealand
  • Carlton Hotel, Singapore
  • Carlton Hotel, Bratislava, Slovakia
  • Carlton Hotel (Washington, D.C.), USA
 and Beach Club

Sarasota, Fla.

2005 Leadership Academy

October 25-26, 2005

Radisson Plaza Hotel The Plaza Hotel in New York City is a landmark 19-story luxury hotel with a height of 250 feet (76 m) and length of 400 feet that (122 m) occupies the west side of Grand Army Plaza, from which it derives its name, and extends along Central Park South in Manhattan.  & Myrtle Beach

Convention Center

Myrtle Beach, S.C.

2005 HFTP Annual Convention & Tradeshow

October 26-29, 2005

Radisson Plaza Hotel & Myrtle Beach

Convention Center

Myrtle Beach, S.C.

CHAE Review; CHAE & CHTP Exams

October 29, 2005

Radisson Plaza Hotel & Myrtle Beach

Convention Center

Myrtle Beach, S.C.

CHTP Review; CHAE & CHTP Exams

June 19, 2006

Minneapolis Convention Center The Minneapolis Convention Center is a large convention center located in downtown Minneapolis, Minnesota. It is located one block off of Nicollet Mall near Orchestra Hall.  

Minneapolis, Minn.

2006 HITEC

June 19-22, 2006

Minneapolis Convention Center

Minneapolis, Minn.
COPYRIGHT 2004 Finan Publishing Company, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Hospitality Financial and Technology Professionals
Publication:Club Management
Geographic Code:1USA
Date:Dec 1, 2004
Words:2462
Previous Article:Hospitality furniture.(Products)
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