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ConferencePlus(TM) Announces ''GuaranteePlus,'' a Money-Back Audio Conferencing Guarantee for New Customers.


SCHAUMBURG, Ill. -- Conference Plus, Inc. (ConferencePlus(TM)), a leading global provider of audio, web, and videoconferencing A real time video session between two or more users or between two or more locations. Although the first videoconferencing was done with traditional analog TV and satellites, inhouse room systems became popular in the early 1980s after Compression Labs pioneered digitized video systems  services dedicated to the workplace of the future, announces today "GuaranteePlus," a reliability program with a full money back service guarantee for its AudioPlus audio conferencing See audioconferencing.  services. E[acute accent acute accent
n.
A mark (´) indicating:
a. that a vowel is close or tense, as é in French été.

b. that a vowel or syllable has a high or rising pitch, as in Chinese or Ancient Greek.

c.
]ConferencePlus is making the new audio conferencing guarantee available to new customers located in the Continental U.S., Alaska and Hawaii that sign up for service before March 31, 2006. The guarantee covers participants and hosts calling from the Continental United States United States territory, including the adjacent territorial waters, located within North America between Canada and Mexico. Also called CONUS. , Alaska, and Hawaii. E[acute accent]"We are so confident in our audio conferencing service that we're guaranteeing it," said Ken Velten, Senior Vice President of Marketing, ConferencePlus. "If you are dissatisfied with the audio portion of any conference, it's free! We believe this is the first offer of its kind in the conferencing industry," Velten said. E[acute accent]The ConferencePlus reliability guarantee program provides a money-back refund if a customer is dissatisfied with their audio conference call. Users must notify ConferencePlus within 24 hours of the completion of the call to receive the refund. The guarantee applies only to the audio portion of conference calls provided by ConferencePlus to customers who sign up under the new reliability guarantee program. E[acute accent]"We are delighted to join ConferencePlus under this new program," said Pat Sanders, Executive Secretary of The Centers for Youth and Families in Little Rock, Arkansas Little Rock, Arkansas

required military intervention to desegregate schools (1957–1958). [Am. Hist.: Van Doren, 556–557]

See : Bigotry
. "As a not for profit organization providing critical services for children and their families, we need partners that we can depend on. The ConferencePlus Reliability Guarantee enables us to focus on helping people without worrying about our conferencing service," Sanders added. E[acute accent]"With the incredible amount of merger and acquisition activity in our industry and lower pricing affecting profitability and capital investment, service and reliability have suffered at many of our competitors. ConferencePlus, on the other hand, has been able to operate with exceptional reliability and customer satisfaction levels," Velten said. "Our financial stability has enabled us to continue investing in our people, systems, and technology to provide a service our customers can trust and rely upon. That's why we are willing to stand behind our service with this guarantee," Velten added. E[acute accent]Every day, ConferencePlus randomly surveys its clients to determine customer satisfaction levels and identify trends and needs in the marketplace. These surveys are tabulated, analyzed, and reviewed on a monthly basis. The 2004 ConferencePlus survey report showed customer satisfaction approaching the 99.5% level with its AudioPlus(TM) services.

E[acute accent]About Conference Plus, Inc.

E[acute accent]Conference Plus, Inc., a leading global provider of audio, web and videoconferencing services is dedicated to providing high quality, reliable conferencing services that customer's trust with their important events. ConferencePlus is transforming the way work is done through its market-leading multimedia conferencing See videoconferencing and data conferencing.  solutions that combine innovation, proven technology and exceptional customer service. Headquartered in Schaumburg, Illinois Schaumburg is a village in Cook County and DuPage County, Illinois. As of the 2000 census, the village had a total population of 75,386. As of 2005, the population slightly dropped to 72,690 according to the Census Bureau.  with an international headquarters in Dublin, Ireland, ConferencePlus is a subsidiary of Westell Technologies, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: WSTL). Additional information about ConferencePlus can be obtained by visiting http://www.conferenceplus.com.

E[acute accent]About Westell

E[acute accent]Westell Technologies, Inc., (NASDAQ: WSTL) headquartered in Aurora, Illinois Aurora is the largest city in Kane County, Illinois. The city also lies within DuPage, Will and Kendall counties. As reported in the 2000 U.S. census, the city was home to 142,990 people, while the city's estimated 2006 population is 170,617. , is a Tier-1 provider of intelligent, carrier-class broadband access See broadband and wireless broadband.  products manufactured using a TL9000 registered quality management system. Westell offers high-speed broadband/DSL technology products for carriers, service providers and business enterprises around the world. For more information visit http://www.westell.com. E[acute accent]"Safe Harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
" statement under the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  1995: E[acute accent]Certain statements contained herein including, without limitation, statements containing the words "plans," "believe," " on track, " "anticipate," "committed" "expect," "estimate", "await," "continue," "intend," "may," "will," "should," and similar expressions are forward looking statements that involve risks and uncertainties. These risks include, but are not limited to, product demand and market acceptance risks, need for financing, the economic downturn in the U.S. economy and telecom market, the impact of competitive products or technologies, competitive pricing pressures, product development, excess and obsolete inventory Obsolete Inventory

Term that refers to inventory that is at the end of its product life cycle and has not seen any sales or usage for a set period of time usually determined by the industry. This type of inventory has to be written down and can cause large losses for a company.
 due to new product development, commercialization and technological delays or difficulties (including delays or difficulties in developing, producing, testing and selling new products and technologies), the effect of Westell's accounting policies, the need for additional capital, the effect of economic conditions and trade, legal social and economic risks (such as import, licensing and trade restrictions A trade restriction is an artificial restriction on the trade of goods between two countries. It is the result of protectionism. However, the term is not uncontroversial since what one part may see as a trade restriction another may see as a way to protect consumers from inferior, ) and other risks more fully described in Westell's Annual Report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 for the fiscal year ended March 31, 2005 under the section "Risk Factors". Westell undertakes no obligation to release publicly the result of any revisions to these forward looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

E[acute accent]Reliability Guarantee Offer Rules

E[acute accent]1. In order to qualify for the Reliability Guarantee participant must sign up between September 1, 2005 and March 31, 2006. ConferencePlus reserves the right to terminate this offer at any time. E[acute accent]2. The Reliability Guarantee is only available to new customers (customers with no ConferencePlus account activity in the past 12 months) who sign up under the ConferencePlus Reliability Guarantee Program. E[acute accent]3. The Reliability Guarantee only applies to customers located in the continental United States, Alaska and Hawaii. E[acute accent]4. The Reliability Guarantee Program applies to the domestic portion of the conference call provided by ConferencePlus and does not apply to cell phones, customer provided speakerphones, PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  networks, local access lines or other circumstances outside of the control of ConferencePlus. E[acute accent]Customers who qualify for their money back under the terms of the Reliability Guarantee will receive a credit on their bill. The maximum credit will be 100% of the domestic portion of the call.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Sep 14, 2005
Words:973
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