Conexant Adds Automatic Diagnostics to Dial-up Modems, Simplifying Customer Support.Business Editors and High-Tech Writers NEWPORT BEACH Newport Beach, residential and resort city (1990 pop. 66,643), Orange co., S Calif., on Newport Bay and the Pacific Ocean; inc. 1906. It is a popular seaside resort and yachting center. Manufactures include electrical and medical equipment, computers, boats, and adhesives. , Calif.--(BUSINESS WIRE)--Feb. 29, 2000 Conexant's Client-Side Modem Solutions Will Automatically Detect And Correct Internet Connection Problems, Minimizing The Need For Technical Support Calls Conexant Systems Inc. (Nasdaq:CNXT) Tuesday announced that its new client-side, dial-up modem solutions will include a capability called ModemXpert(TM), which will automatically detect and solve most Internet connection problems without requiring a call to the PC manufacturer or modem supplier. Conexant's ModemXpert feature diagnoses Internet connection problems originating with the PC, the modem, the telephone line or even the user's Internet Service Provider Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. (ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. ). When ModemXpert detects a connection problem, a message box opens on the screen and guides the user through the appropriate trouble-shooting sequence. Even if the user can't solve the problem and must call the PC manufacturer or modem supplier for assistance, information provided by ModemXpert will help in resolving the problem more quickly. "With ModemXpert, we have applied our expertise at both ends of the telephone line, plus more than 30 years of modem know-how, to give consumers and manufacturers a significantly easier way to trouble-shoot Internet connection problems," said Matt Rhodes, senior vice president and general manager of Conexant's Personal Computing Refers to users working on their own computers rather than a terminal to a mainframe. Sometimes, the term refers to using computers at home for work and/or entertainment in contrast to business use only. See personal computer. Division. ModemXpert was jointly developed by Conexant and BVRP BVRP Bibliotheque Virtuelle Rene Pechere Software (EuroNM:BVRP), a leading provider of communication software products. Conexant and BVRP have integrated ModemXpert directly into the modem's software driver design, to maximize its diagnostic power and efficiency. "Conexant is clearly leading the market by building diagnostic capabilities into their communications products," said Bob Lang, executive vice president of BVRP Software. "ModemXpert is the first in a series of Internet connectivity projects BVRP is focused on including home networking and Internet sharing Internet sharing refers to accessing on unlimited dial up services on different telephone lines at different locations at the same time using the same account .The ISP usually sets a limit amount to reduce unauthorized use. It is not possible on broadband because it is only specific to that line. . We are pleased to be partnering with Conexant to help improve the Internet experience and lower the cost of support for PC manufacturers." Conexant is the world's largest supplier of both client-side and central-site dial-up modem solutions. Its client-side modem solutions include full-hardware modems, full-software modems, host-controlled modems, modems with universal serial bus See USB. (hardware, standard) Universal Serial Bus - (USB) An external peripheral interface standard for communication between a computer and external peripherals over an inexpensive cable using biserial transmission. (USB USB in full Universal Serial Bus Type of serial bus that allows peripheral devices (disks, modems, printers, digitizers, data gloves, etc.) to be easily connected to a computer. ) support and modems that combine audio and modem support in a single solution. Its central-site solutions include the AnyPort(TM) family of access processors, which leverages Conexant's modem expertise along with the company's broad portfolio of fax, voice, ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. , wireless and other access technologies. ModemXpert is available immediately as a bundled feature of Conexant's V.90 dial-up modem solutions. About Conexant Systems With revenues of approximately $1.5 billion, Conexant is the world's largest independent company focused exclusively on providing semiconductor solutions for communications electronics. With more than 30 years of experience in developing communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry , the company draws upon its expertise in mixed-signal processing to deliver integrated systems and semiconductor products for a broad range of communications applications. These products facilitate communications worldwide through wireline voice and data communications networks, cordless and cellular wireless telephony systems, personal imaging devices and equipment, and emerging cable and wireless broadband communications networks. The company aligns its business into five product platforms: Network Access, Wireless Communications, Digital Infotainment, Personal Imaging, and Personal Computing. Conexant is a member of the S&P 500 and Nasdaq-100 Indices. For more information, visit Conexant at www.conexant.com. Safe Harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. Statement This news release contains statements relating to future results of the company (including certain projections and business trends) that are "forward-looking statements" as defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Actual results may differ materially from those projected as a result of certain risks and uncertainties. These risks and uncertainties include, but are not limited to: global and market conditions, including, but not limited to, the cyclical nature of the semiconductor industry and the markets addressed by the company's and its customers' products; demand for and market acceptance of new and existing products; successful development of new products; the timing of new product introductions; the availability and extent of utilization of manufacturing capacity; pricing pressures and other competitive factors; changes in product mix; fluctuations in manufacturing yields; product obsolescence ob·so·les·cent adj. 1. Being in the process of passing out of use or usefulness; becoming obsolete. 2. Biology Gradually disappearing; imperfectly or only slightly developed. ; the ability to develop and implement new technologies and to obtain protection for the related intellectual property; the successful implementation of the company's diversification strategy; labor relations of the company, its customers and suppliers; timely completion of Year 2000 modifications by the company and its key suppliers and customers; and the uncertainties of litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute. When a person begins a civil lawsuit, the person enters into a process called litigation. , as well as other risks and uncertainties, including but not limited to those detailed from time to time in the company's Securities and Exchange Commission filings. These forward-looking statements are made only as of the date hereof, and the company undertakes no obligation to update or revise the forward-looking statements, whether as a result of new information, future events or otherwise. Other brands and names contained in this release are the property of their respective owners. |
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