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Concurrent Launches LifeCycle Support Services; New Program Designed to Deliver the Highest Possible Level of Performance to Concurrent Customers.


ATLANTA -- --LifeCycle Support Services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services (TM) program provides personalized, more responsive support for customers

--Delivers expanded training services to increase reliability and improve productivity

--Offers customizable support tiers, allowing customers to match support programs to their specific network and system requirements To be used efficiently, all computer software needs certain hardware components or other software resources to be present on a computer system. These pre-requisites are known as (computer) system requirements and are often used as a guideline as opposed to an absolute rule.  

--Ensures maximum service value, empowering Concurrent customers and enabling them to focus on their core business and increase revenue

Concurrent Computer Corporation This article or section is written like an .
Please help [ rewrite this article] from a neutral point of view.
Mark blatant advertising for , using .
 (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: CCUR CCUR Center for Crops Utilization Research ), a worldwide leader of on-demand technology, today announced the introduction of its LifeCycle Support Services(TM) program that provides comprehensive, personalized support to customers. The new LifeCycle program sets a new standard for industry-wide service solutions, offering customers access to an expanded array of services to fulfill specific network and operational requirements (programming) operational requirements - Qualitative and quantitative parameters that specify the desired capabilities of a system and serve as a basis for determining the operational effectiveness and suitability of a system prior to deployment. . From occasional support to dedicated, full-time, on-site assistance and preventive maintenance The routine checking of hardware that is performed by a field engineer on a regularly scheduled basis. See remedial maintenance.

preventive maintenance - (PM) To bring down a machine for inspection or test purposes.

See provocative maintenance, scratch monkey.
, the new LifeCycle Support Services program advances Concurrent's commitment to provide its customers and partners with the technical leadership they need to efficiently design, provision and manage their complex networks and system lifecycle In systems engineering, the system lifecycle is an examination of a system or proposed system that addresses all phases of its existence to include system design and development, production and/or construction, distribution, operation, maintenance and support, retirement, phase-out .

With the new LifeCycle program, Concurrent provides comprehensive, professional guidance throughout the project lifecycle, from installation to upgrade after years of operation. Concurrent recently combined its divisional Service and Support departments into one unified organization, leveraging nearly 40 years of mission-critical, world class expertise that serves a global customer base across a variety of markets, including Video-On-Demand (VOD See video-on-demand.

VoD - video on demand
).

Under the LifeCycle Support Services umbrella, on-demand service providers have access to a wide range of valuable resources and decades of industry experience that are tailored to provide just the right combination of quality support to best meet broadband operators' evolving business needs. This rollout expands Concurrent's service and support solutions, initially throughout domestic markets and progressing to worldwide markets.

"Concurrent is pleased to announce the formalization for·mal·ize  
tr.v. for·mal·ized, for·mal·iz·ing, for·mal·iz·es
1. To give a definite form or shape to.

2.
a. To make formal.

b.
 of its LifeCycle Support Services program," said Gary Trimm, Concurrent President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "We have a strong history of world class customer support in our traditional, real-time technology markets and have invested significant time speaking with our VOD customers in an effort to understand their service and support needs going forward. On-Demand applications are mission-critical to service providers, and the LifeCycle program effectively serves all Concurrent customers, encompassing the highest level of service and support for the platforms and solutions we offer - whether for government and defense; aerospace and automotive; financial; health care; or on-demand industries."

LifeCycle Support Services Benefits

--Design, installation and system commissioning services to provide product installation and startup assistance, corrective and preventive maintenance, system upgrade planning and implementation.

--Project management services designed to meet project critical path timelines by creating and managing all aspects of the schedule including risk identification and mitigation planning.

--Project Engineering to provide experienced industry expertise and technical leadership for each and every project.

--Technical support 24x7, 365 days a year.

--Training and Educational Services as a key part of Concurrent's complete solution to improve productivity and help customers utilize their systems to meet their maximum potential and needs.

Mike Tudisco, Vice President, Customer Service and Product Management, Concurrent, said, "The comprehensive LifeCycle offering is designed with our customers in mind, and is in direct response to their future support needs. Our goal is to offer more choices and increased one-on-one contact with professional, dedicated resources to help our customers achieve the highest level of reliability each day as they accelerate and grow their businesses."

Concurrent provides industry-leading technical support around the clock to its large base of worldwide customers. From Web-based support and online forums to telephone and e-mail inquiries and updates to on-site assistance and preventive maintenance services, Concurrent ensures customers receive the technical support services they need when they need them.

About Concurrent

Concurrent (www.ccur.com) is a global leader in providing digital on-demand systems to the broadband industry and real-time computer systems for industry and government. Concurrent's VOD systems are widely deployed worldwide by major broadband operators and provide a flexible, comprehensive, robust solution which is utilized within the domestic and international broadband cable, DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
, and IP-based markets. The company's powerful and scalable VOD systems are based on open standards Specifications for hardware and software that are developed by a standards organization or a consortium involved in supporting a standard. Available to the public for developing compliant products, open standards imply "open systems;" that an existing component in a system can be replaced  and are integrated with the leading broadband technologies. Concurrent is also a leading provider of high-performance, real-time computer systems, solutions, and software that focus on hardware-in-the-loop and man-in-the-loop simulation, data acquisition and process control for commercial and government markets. Concurrent has nearly four decades of experience in high-performance, on-demand, mission-critical solutions and provides its best of breed solutions through offices in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, Asia, and Australia.

Certain statements made or incorporated by reference in this release may constitute "forward-looking statements" within the meaning of the federal securities laws. When used or incorporated by reference in this release, the words "believes," "expects," "estimates," "anticipates," and similar expressions are intended to identify forward-looking statements. Statements regarding future events and developments and our future performance, as well as our expectations, beliefs, plans, estimates, or projections relating to relating to relate prepconcernant

relating to relate prepbezüglich +gen, mit Bezug auf +acc 
 the future, are forward-looking statements within the meaning of these laws. All forward-looking statements are subject to certain risks and uncertainties that could cause actual events to differ materially from those projected. The risks and uncertainties which could affect our financial condition or results of operations include, without limitation: our ability to keep our customers satisfied; availability of video-on-demand content; delays or cancellations of customer orders; changes in product demand; economic conditions; various inventory risks due to changes in market conditions; uncertainties relating to the development and ownership of intellectual property; uncertainties relating to our ability and the ability of other companies to enforce their intellectual property rights; the pricing and availability of equipment, materials and inventories; the concentration of our customers; failure to effectively manage growth; delays in testing and introductions of new products; rapid technology changes; demand shifts from high-priced, proprietary real-time systems Real-time systems

Computer systems in which the computer is required to perform its tasks within the time restraints of some process or simultaneously with the system it is assisting.
 to low-priced, open server systems; system errors or failures; reliance on a limited number of suppliers; uncertainties associated with international business activities, including foreign regulations, trade controls, taxes, and currency fluctuations; the highly competitive environment in which we operate and predatory pricing Predatory pricing (also known as destroyer pricing) is the practice of a firm selling a product at very low price with the intent of driving competitors out of the market, or create a barrier to entry into the market for potential new competitors.  pressures; failure to effectively service the installed base; the entry of new well-capitalized competitors into our markets; the success of new products in both the VOD and ISD See IDD.  divisions; the availability of Linux software in light of issues raised by the SCO Group The SCO Group, Inc. (TSG, informally SCO; NASDAQ: SCOX) is a software company formerly called Caldera Systems and Caldera International. After acquiring the Santa Cruz Operation's Server Software and Services divisions, as well as UnixWare and ; capital spending capital spending

Spending for long-term assets such as factories, equipment, machinery, and buildings that permits the production of more goods and services in future years.
 patterns by a limited customer base; and contract obligations that could impact revenue recognition.

Other important risk factors are discussed in our Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 filed with the Securities and Exchange Commission on Sept. 7, 2004 and may be discussed in subsequent filings with the SEC. The risk factors discussed in such Form 10-K under the heading "Risk Factors" are specifically incorporated by reference in this press release. Our forward-looking statements are based on current expectations and speak only as of the date of such statements. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of future events, new information, or otherwise.

Note to Editors: For additional company or product information from Concurrent, please contact Concurrent, 4375 River Green Parkway, Suite 100, Duluth, GA 30096. Call toll free in the U.S. and Canada at (877) 978-7363, fax (678) 258-4199. Readers can also access information through the company's Web site at www.ccur.com.

Concurrent Computer Corporation, its logo and LifeCycle Support Services are registered and unregistered trademarks of Concurrent Computer Corporation. All other product names are trademarks or registered trademarks of their respective owners.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Mar 29, 2005
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