Concord Selected by Major Netherlands-Based Health Insurance Organization; CZ Health Insurance Cuts Costs, Increases Productivity.MARLBORO Marlboro or Marlborough (märl`bərō), city (1990 pop. 31,813), Middlesex co., E Mass.; settled on the site of a Native American village 1657, inc. as a city 1890. , Mass. -- Concord Communications, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CCRD CCRD Colorado Civil Rights Division CCRD Clear Certainty Rundown CCRD Center for Community Research and Development CCRD Climate Change Research Division (US DoE) CCRD Certified Chiropractic Rehabilitation Doctor ), a global provider of Business Service Management software solutions, today announced that CZ, one of the largest health insurance companies in the Netherlands, has selected Concord's Business Service Management (BSM BSM Business Service Management BSM Basic Security Module BSM Best Stations Memory (Pioneer car stereos) BSM Business Systems Modernization BSM Bronze Star Medal BSM Black Student Movement BSM Benilde-St. ) solution to streamline business processes and enhance productivity in its IT department. Concord's eHealth(R) Suite was chosen for the seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. of its network and server modules, as well as for its superior reporting capabilities and its innovative Business Service Console(TM). When CZ initiated the renewal of its IT infrastructure and the reorganization of its ICT (1) (Information and Communications Technology) An umbrella term for the information technology field. See IT. (2) (International Computers and Tabulators) See ICL. 1. (testing) ICT - In Circuit Test. (information and communication technologies) department, it became clear that several teams were each using a different product for monitoring and performance management, leading to a lack of visibility into the infrastructure as a whole. In the interests of efficiency, the team conducting the reorganization created a new project group responsible for centralizing monitoring and performance management. This group set up the evaluation of a number of solutions, and selected Concord's eHealth Suite, including the Business Service Console. "Soon after Concord's solution was deployed, we rapidly noticed that there were some hidden performance issues that we hadn't noticed before while we were using disparate tools," said Harald Schuren, Team Manager EOB EOB Explanation Of Benefits EOB End Of Block EOB Eye of the Beholder (game) EOB Executive Office Building (next to White House) EOB Electronic Order of Battle EOB Electricity Oversight Board for CZ Health Insurance. "Together with the centralized monitoring team, this solution has enabled us to significantly increase productivity and ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). and to virtually eliminate downtime. In addition, Concord's Business Service Console truly helped us map the IT services to our business needs." "Being chosen as a key element of CZ's IT restructuring initiative demonstrates the eHealth Suite's ability to exceed performance management expectations," said Dayton Semerjian, Concord's Executive Vice President of Marketing and Strategic Alliances. "CZ's vote of confidence in Concord further underscores our ability to deliver on the promise of optimal business service management." CZ Actief in Gezondheid (CZ) is one of the largest health insurance companies in the Netherlands, with approximately 2 million customers. It is a non-profit organization A non-profit organization (abbreviated "NPO", also "non-profit" or "not-for-profit") is a legally constituted organization whose primary objective is to support or to actively engage in activities of public or private interest without any commercial or monetary profit purposes. , with quality and service as its main goal. Based in Tilburg, the Netherlands, CZ also maintains offices in the south of the Netherlands and can be found on the web at www.cz.nl. About Concord Communications, Inc. Concord Communications, Inc. (Nasdaq: CCRD) provides an integrated solution that enables companies to map their IT services to business needs, measure their actual end-user experience, and manage their applications, systems, and networks. More than 3000 companies worldwide, including 23 of the world's 24 largest service providers, rely on Concord to optimize IT services to drive business success. Based in Marlboro, Massachusetts, USA, Concord maintains offices around the globe, and can be found on the web at www.concord.com. Concord Communications, Inc., the Concord logo and Business Service Console are trademarks of Concord Communications, Inc. All other trademarks are the property of their respective owners. |
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