Concord Introduces Complete Web Access Solution; Network Health - WebLink Automates Service Level Reporting and Domain Management.

MARLBORO, Mass.--(BUSINESS WIRE)-- May 14, 1996--Concord Communications, Inc. announced today the addition of Network Health - WebLink to its industry leading Network Health suite of automated network performance reporting solutions. Network Health - WebLink is a turnkey Web viewing system that includes all the necessary components to become "Web ready" and utilize the Intranet to access network performance reports and additional management information on demand. The turnkey system includes a Web server, scheduling, HTML conversion software, and built-in security.

Network Health - WebLink provides powerful benefits for monitoring service level agreements and distributing domain management. As IT organizations increasingly implement network chargeback policies, executives are seeking the ability to monitor network usage and quality of service. With Network Health - WebLink, executives can get a quick snapshot of network activity from their desktops using a standard Web browser.

For network managers, Network Health - WebLink enables cost-effective domain management. Rather than manually copying and distributing Network Health reports, domain managers can now access reports on-line and query the database to obtain more detailed information about their specific environment. This saves tremendous time and costs in managing large enterprise networks. Network Health - WebLink also serves as a management foundation for network professionals, allowing them to build additional network reports and gain access to a wide variety of management information including enterprise network maps, shared directories, and other departmental files and forms.

Concord's Network Health has set the industry standard for automated performance analysis and reporting tools. Network Health sifts through vast amounts of network data to automatically create concise, graphics-based reports that analyze network performance and bandwidth utilization. The Network Health family of turnkey applications provides critical business information for capacity planning, service level reporting, and departmental chargeback.

"Concord is on the leading edge of incorporating Web technologies for network management, which will quickly become a prerequisite for any network management application," said Tom Bain, senior industry analyst at META Group. "We believe network professionals will increasingly utilize Web interfaces for reporting performance and service levels to business end-users."

Mons Ellingson, network management leader for Arizona Public Service's Network Management Department, utilizes Network Health - WebLink to keep track of APS's large internal network. "With the explosion of our Intranet for corporate communication and business application, Network Health - WebLink couldn't have come at a better time," says Ellingson. "In addition to providing on-demand (selected) network reports for management and other company personnel via the Intranet, WebLink saves us countless hours of phone support by allowing field technicians access to specific network reports relevant to their network domains."

Until now, Network Health generated and delivered service level reports in printed form. By providing a secure means of viewing the information through the Web, Concord has fully automated the report distribution process. User groups can now view their own service level reports and "zoom in" on specific LAN segments or WAN links to obtain more detailed information. The net result is that network managers and internal customers conveniently obtain the timely information they need to make important business decisions relating to the network.

While increasing access to information, Network Health - WebLink allows organizations to define which users can see what information. Organizations can password protect access based on geographic or functional domain. Domain access can also be restricted to viewing a subset of reports.

"Customer feedback on Network Health - WebLink has been extremely enthusiastic," said Kevin Conklin, vice president of marketing at Concord Communications. "Making Network Health's reports accessible via the Internet and Intranets is entirely consistent with Concord's commitment to rapidly delivering critical business information related to network performance."

Pricing and Availability

Network Health - WebLink is available now and is priced at $10,000. The software ships on a CD-ROM and runs on a Sun SPARCstation or HP-UX workstation with either SunOS 4.1.4, Solaris 2.4 (SunOS 5.4) or 2.5, or HP-UX 9.5 or 9.7.

About Concord Communications

Concord Communications, Inc., is a leading supplier of automated network reporting and analysis tools that provide customers with the information they need to effectively plan and manage the growth of their enterprise networks. Fortune 1000 companies turn to Concord each morning to assess the health of their enterprise-wide networks. Concord is a privately held company with headquarters in Marlboro, Massachusetts. For more information about Concord, call 1-800-851-8725 or visit Concord's World Wide Web site at http://www.concord.com.

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Concord and the Concord logo are registered trademarks and Network Health is a trademark of Concord Communications, Inc.

CONTACT: Noel Dougherty/Jackie Lustig Christine Washburn

Neva Group, Inc. Concord Communications, Inc.

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