Concord Delivers Reliable Private Communications Network in Hours Instead of Days for Customers Using Cisco-Based Solutions.Business/Technology Editors MARLBORO Marlboro or Marlborough (märl`bərō), city (1990 pop. 31,813), Middlesex co., E Mass.; settled on the site of a Native American village 1657, inc. as a city 1890. , Mass.--(BUSINESS WIRE)--Feb. 25, 2002 Fully integrated VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. and infrastructure management lets service providers and enterprises maintain valuable SLAs with customers and partners Concord Communications (Nasdaq: CCRD CCRD Colorado Civil Rights Division CCRD Clear Certainty Rundown CCRD Center for Community Research and Development CCRD Climate Change Research Division (US DoE) CCRD Certified Chiropractic Rehabilitation Doctor ) today announced it has integrated its eHealth(TM) Suite of products with Cisco's VPN Solutions Center (VPNSC). The integrated solution allows service providers to deploy multi-protocol label switching (networking) label switching - A routing technique that uses information from existing IP routing protocols to identify IP datagrams with labels and forwards them to a modified switch or router, which then uses the labels to switch the datagrams through the network. (MPLS (1) (MultiProtocol Lambda Switching) The earlier name for GMPLS. See GMPLS. (2) (MultiProtocol Label Switching) A standard from the IETF for including routing information in the packets of an IP network. ) virtual private networks (VPNs) in a matter of hours while providing the management technology they need to keep those private communications channels Also called a "circuit" or "line," it is a pathway over which data are transferred between remote devices. It may refer to the entire physical medium, such as a telephone line, optical fiber, coaxial cable or twisted wire pair, or, it may refer to one of several carrier frequencies performing optimally. Versatel, one of the largest broadband communications network The transmission channels interconnecting all client and server stations as well as all supporting hardware and software. operators in the Netherlands, has integrated Cisco's VPNSC with Concord's eHealth to help ensure its enterprise customers' private communications channels aren't interrupted. "Our customers can't afford to have any hiccups Hiccups Definition Hiccups are the result of an involuntary, spasmodic contraction of the diaphragm followed by the closing of the throat. Description in the secure communications with their satellite offices," said Kees Ouwehand, managing director of network services of Versatel. "Cisco's VPNSC gives us the infrastructure to deliver our services while Concord's eHealth lets us manage them and maintain the important service level agreements (SLAs) we sign with our customers." eHealth and Cisco's VPNSC let Versatel and other service providers pinpoint and fix problems before they affect service delivery while enabling revenue-generating SLAs. The integration of eHealth and Cisco VPN Solutions Center module automates customer provisioning, eliminating the time and expense of manually keying in and maintaining customer data normally entailed in running an effective operational support system (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) management system. Each time a service provider provisions a customer, eHealth automatically obtains the quality of service information it needs, including SLA (1) (StereoLithography Apparatus) See 3D printing. (2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. parameters, end-user configuration and Cisco Service Assurance agent information to begin managing that service. Automating this process lets network operators reduce the time to begin managing the VPN from days to mere hours. "Deploying reliable VPNs is crucial to enabling service providers to roll out and manage MPLS-enabled IP services cost effectively," said Sanjay Kapoor
The proof is in the SLA Cisco's VPNSC provisions on MPLS networks, which allow service providers to charge their customers for different levels of VPN service. MPLS lets companies route and manage data traffic using a variety of classes of service. Classifying service delivery as "premium" (real-time) and "best effort" (as soon as possible) enables service providers to bill for each level and generate more revenue. Speeding and managing data delivery allows service providers to easily maintain quality of service, and charge a premium for higher service levels and traffic transportation. For example, a service provider may use Cisco's VPNSC to establish a VPN between a pharmaceutical company and its worldwide offices. MPLS can provide the pharmaceutical company differentiated traffic classes for time-sensitive voice traffic, primary business applications and best-effort Web traffic. Concord's eHealth provides the measurement and proactive reporting capabilities that let customers see how the service provider is maintaining the vital SLAs that guarantee the individual VPN service's peak performance. "Why would anyone want to deploy a vital communications channel with customers, partners and satellite offices without having the means to ensure that nothing impedes that communication?" asked Kevin Conklin, Concord's executive vice president of business development. "Combining eHealth with Cisco's VPNSC gives companies reliable VPNs that they can easily deploy and manage within a couple of hours. This integration gives them a quick path to generating revenue and providing a high return on investment. The integration of Concord's eHealth's with Cisco's VPN Solutions Center module is an extension of our participation in Cisco's Service Provider Solutions Ecosystem Partner Program, and offers our customers a superior solution." About Cisco's Service Provider Solutions Ecosystem Partner Program The Cisco Service Provider Solutions Ecosystem Partner Program includes best of breed Partners teaming with Cisco to offer products, solutions and services providing tangible benefits to service providers. Membership in this program is offered to companies who exhibit market leadership and utilize Cisco's industry-leading technology while sharing in Cisco's commitment to customer service and satisfaction. Cisco and its Partners offer a wide range of solutions for Packet Telephony Synonymous with IP telephony and voice over IP (VoIP), in which a digital voice stream is broken up into small chunks (packets) and transmitted over a packet-switched network. See IP telephony and packet switching. , Voice Applications, OSS/BSS, Broadband Access See broadband and wireless broadband. , Content Delivery, Wireless, Security and Integration/Deployment. About Versatel Versatel Telecom International N.V. (Nasdaq & AEX AEX See: Amsterdam Exchange : VRSA VRSA Vancomycin-resistant Staphylococcus aureus. Cf Vancomycin-resistant enterococcus. ) based in Amsterdam, is a competitive communications network operator and a leading alternative to the former monopoly telecommunications carriers in our target market of the Benelux and northwest Germany. Founded in October 1995, the Company holds full telecommunications licenses in the Netherlands, Belgium and Germany and has over 72,000 business customers and 1,565 employees. Versatel operates a facilities-based local access broadband network that uses the latest network technologies to provide business customers with high bandwidth voice, data and Internet services. Versatel is a publicly traded company publicly traded company A company whose shares of common stock are held by the public and are available for purchase by investors. The shares of publicly traded firms are bought and sold on the organized exchanges or in the over-the-counter market. on the Amsterdam Stock Exchanges
The Amsterdam Stock Exchange is the former name for the stock exchange based in Amsterdam. and Nasdaq National Market under the symbol "VRSA". News and information are available at http://www.versatel.com. About Concord Communications Concord Communications, Inc. (Nasdaq: CCRD) is the market leader in automating technology management of the Internet infrastructure. With its eHealth(TM) Suite of software products, Concord offers the only solution to combine real time information with historical context for integrated fault and performance management across systems, applications and networks. Only by successfully managing fault, performance and availability across all of these key areas can organizations truly ensure effective e-business. This end-to-end view provides the critical insights needed to power day-to-day business and e-commerce operations for some of today's most successful service providers and corporations worldwide. Concord is headquartered in Marlboro, Mass. For more information on Concord, call 1-800-851-8725 or visit Concord on the Web at www.concord.com. Concord Communications, Inc., the Concord logo and eHealth are trademarks of Concord Communications, Inc. All other trademarks are the property of their respective owners. |
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