Concord Continues Rapid Growth, Adds Four Key Management Positions; Company also adds 40,000 Square Feet of Additional Space at World Headquarters.

Business/Technology Editors

MARLBORO, Mass.--(BUSINESS WIRE)--Sept. 19, 2000

Concord Communications, Inc. (NASDAQ:CCRD), the market leader in solutions that maximize the availability and performance of the e-business infrastructure, today announced the hiring of Roger Blanchette as Director of Finance, Robert O'Brien as Director of Investor Relations, Douglas Batt as General Counsel and Josef Blumenfeld as Director of Worldwide Public Relations. Concord also announced that it has expanded its global headquarters, adding another 40,000 square feet of office space. With more than 2,000 customers and a goal of hiring 100 additional employees by 2001, Concord continues to strategically enhance its position as the industry leader in e-business performance and availability management.

"We are extremely pleased with the additions we have made. I think they reflect where this company is going and the commitment we have to ensuring that we service our customers and investors in a way they deserve," said Concord COO Dan Phillips. "These new management positions strengthen the foundation we have built at Concord and are indicative of the tremendous growth we are experiencing."

Mr. O'Brien was named Director of Investor Relations and will serve as a main contact and liaison with the investment community, including financial analysts, institutional investors and shareholders. Formerly with CO Space Inc. in Burlington, Mass., Mr. O'Brien has also held high-ranking positions at First Albany Corporation in Boston, Mass., where he was Vice President of the Private Client Group. Before joining First Albany, Mr. O'Brien was the Vice President of Private Client Group at Bear Stearns Inc. in Boston, Mass., and a Financial Consultant at Shearson Lehman Hutton Inc.

Mr. Blumenfeld was named Director of Worldwide Public Relations and will be responsible for increasing awareness of Concord in the media as well as developing and implementing all PR programs, both in the United States and abroad. Mr. Blumenfeld brings over 12 years of public and media relations experience to Concord and was formerly the Director of Public Relations at DriverFX.com, a B2B2C e-commerce retailer. Prior to that appointment, Mr. Blumenfeld was the Director of Corporate Communication at cozone.com, another Internet retail start-up. Mr. Blumenfeld has five years experience at high-technology PR agencies, first with The Weber Group, and later with Brodeur Porter Novelli.

Mr. Batt was named General Counsel. In this role he will be responsible for all legal matters for the company. Formerly with Goodwin, Procter & Hoar LLP in Boston, he has advised a wide range of high-technology and corporate clients on general business law, intellectual property, information technology and corporate law issues. Mr. Batt also formerly served as Technology Counsel for Reebok International Ltd.

Mr. Blanchette was named Director of Finance and will work closely with Concord's CFO. With his appointment to the position of Director of Finance, Concord deepens its commitment to making financial forecasting and planning a priority, recognizing it as a critical factor for continued success. Formerly the Director of Accounting and Financial Planning at Scitex America Corporation in Bedford, Mass., Mr. Blanchette has 10 years of experience as a Financial Planner and Analyst and a strong understanding of the high-technology industry.

About Concord Communications

Concord Communications, Inc. (NASDAQ:CCRD) is the market leader in solutions that maximize the performance and availability of the e-business infrastructure. With its eHealth solution set, Concord offers the only solution to combine real-time information with historical context for integrated management across systems, applications and networks. Only by successfully managing performance and availability across all of these key areas can organizations truly ensure effective e-business. This end-to-end view provides the critical insights needed to power day-to-day business and e-commerce operations for some of today's most successful service providers and corporations worldwide. Concord is headquartered in Marlboro, Massachusetts. For more information on Concord, call 1-800-851-8725 or visit Concord's World Wide Web site at http://www.concord.com.

Concord Communications, Inc. and Network Health are registered trademarks of Concord Communications, Inc. The Concord logo and eHealth are trademarks of Concord Communications, Inc.