Concord Communications Unveils Power User Reports for Advanced Network Health Users; Data Mining for the Power User Eliminates Need for Cumbersome Toolkits.MARLBORO Marlboro or Marlborough (märl`bərō), city (1990 pop. 31,813), Middlesex co., E Mass.; settled on the site of a Native American village 1657, inc. as a city 1890. , Mass.--(BUSINESS WIRE)--July 20, 1999-- Concord Communications(R), Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CCRD CCRD Colorado Civil Rights Division CCRD Clear Certainty Rundown CCRD Center for Community Research and Development CCRD Climate Change Research Division (US DoE) CCRD Certified Chiropractic Rehabilitation Doctor ), the leader in Web-based network performance reporting and analysis solutions, today unveiled Top N "Power User" Reports, giving network service providers and end-users the ability to easily create and deliver custom performance reports on any performance metric in the enterprise. This new flexibility eliminates the need for time-consuming reporting toolkits and makes Network Health(R) the only solution to combine the ease of an out-of-the-box, reporting solution with an intuitive Web interface. Power users can now quickly zero in on specific areas and create custom reports to communicate performance to a wide variety of audiences. Power User Reports are designed for the most advanced users, including consultants, network professionals within a company's network operations center See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. (NOC (Network Operations Center) A central or regional location for monitoring a large network. Also called a "network management center" (NMC), "service management center" (SMC) or "network control center" (NCC), a NOC may be used to manage a large enterprise network, ) and service providers. As customers continue to expand their networks to include enhanced services Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; and optimized applications such as e-commerce solutions, service providers need to be able to quickly provide customers with information on specific performance issues or service-levels that could affect network performance. Power User Reports enable operators to easily manipulate performance information to create custom reports for both internal and/or customer use. Advanced users can also re-set the parameters of existing Concord reports or export data in ASCII ASCII or American Standard Code for Information Interchange, a set of codes used to represent letters, numbers, a few symbols, and control characters. Originally designed for teletype operations, it has found wide application in computers. format for communication and modeling purposes. "Virtually every organization has network `gurus' who want to access and manipulate performance information to better improve specific network services and then communicate those performance issues to a broad audience," said Kevin Conklin, vice president of marketing at Concord Communications. "Power User Reports maximize Network Health's award-winning automated reporting while giving very advanced network professionals complete flexibility to access and alter data to meet their individual preferences. These new features continue Concord's industry-leading efforts to help companies communicate and extend the value of business-critical network performance information to more users across the enterprise." New Web Interface Quickly Solves Performance Issues Using a point-and-click Web interface, these new reporting capabilities let advanced users instantly report on precise trouble spots across departments and compare both historical and live performance to established goals and service levels on the company's most critical services. This unmatched flexibility to quickly and easily report on any aspect of performance helps advanced users better identify and more quickly resolve performance issues affecting networks running the company's business. In addition, Power User Reports: --Improve results by exporting bulk data on devices or groups, simulating network performance and instantly re-running reports to fine-tune and confirm or disprove disprove, v to refute or to prove false by affirmative evidence to the contrary. conclusions. --Improve communication with virtually any audience by building and distributing custom trend reports on network variables across customers, sites or business processes. --Better pinpoint and identify problem devices and/or applications in violation of service level agreements by illustrating actual performance metrics Performance metrics are measures of an organizations activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees [1]. and comparing them with service goals. Pricing and Availability The new Top N Power User Reports will be available in August as part of the standard Network Health console. About Network Health The Network Health family of analysis and reporting solutions includes ATM, Frame Relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. , LAN/WAN LAN/WAN Local Area Network/Wide Area Network , Remote Access, Router/Switch, Server, Service Level Reports and Traffic Accountant modules. These award-winning solutions share the same underlying database and acclaimed presentation format to provide a consistent and fully correlated "total view" of the entire IT infrastructure. The combined suite of Network Health products offers a complete solution, or an incremental Additional or increased growth, bulk, quantity, number, or value; enlarged. Incremental cost is additional or increased cost of an item or service apart from its actual cost. migration path for performance analysis and streamlined reporting of an organization's entire client/server infrastructure--from servers to the backbone through and through; thoroughly; entirely. - Lord Lytton. See also: Backbone and wide-area connections. About Concord Communications Concord Communications, Inc. is the leading developer of Web-based network reporting and analysis solutions that provide customers with the information they need to measure the effectiveness of their IT investment. The premier service providers, ISPs and Fortune 1000 companies turn to Concord each morning to assess the health of their corporate networks. Concord is headquartered in Marlboro, Massachusetts. For more information about Concord, call 1-800-851-8725 or visit Concord's World Wide Web site at http://www.concord.com. The Total View is a trademark, and Concord, the Concord logo and Network Health are registered trademarks of Concord Communications, Inc. |
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