Concerto Software launches enhanced Channel Partner Initiative.Concerto Software (NASDAQ NASDAQ
in full National Association of Securities Dealers Automated Quotations
U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :CRTO CRTO Centro Ricerche Terapie Olistiche (Italian) ), a proven provider of customer interaction management (CIM (1) (Computer-Integrated Manufacturing) Integrating office/accounting functions with automated factory systems. Point of sale, billing, machine tool scheduling and supply ordering are part of CIM. ) solutions, recently announced the launch of its enhanced Channel Partner Program. This initiative is intended to accelerate the expansion of Concerto Software's global indirect sales channel and increase distribution by adding new world-class partners to the company's existing roster. In support of this initiative, the company also announced the appointment of Darren Gill as director of channel development.
Concerto Software helps distributors and resellers capitalize on Cap´i`tal`ize on`
v. t. 1. To turn (an opportunity) to one's advantage; to take advantage of (a situation); to profit from; as, to capitalize on an opponent's mistakes s>. opportunities in the rapidly growing CIM market by providing proven contact center solutions that support multimedia communication with customers. The program offers comprehensive sales, marketing and technical support, and allows partners to participate in promotional co-branding and qualified sales lead A sales lead is the identity of a person or entity potentially interested in purchasing a product or service, and represents the first stage of a sales process. The lead may have a corporation or business associated with the person(s). generation programs. In addition, the company provides sales, technical and installation training and certification programs, as well as help desk training and access to the Concerto Software knowledge base, enabling partners to effectively support their customers.
"Aligning our organization with Concerto Software, a recognized market leader, is helping Southeastern Telecom build critical inroads inroads
make inroads into to start affecting or reducing: my gambling has made great inroads into my savings
inroads npl to make inroads into [+ into the rapidly growing customer interaction management market," said William F. Allen William Franklin "Lovebird" Allen (January 19 1883 – June 14 1946) was an American businessman and politician from Seaford, in Sussex County, Delaware. He was a member of the Democratic Party, who served in the Delaware General Assembly and as U. S. , President of Southeastern Telecom, Inc. "The technology, information and marketing tools Concerto provides through its partner program enable us to maximize every opportunity to deliver leading-edge contact center solutions to our customers."
"Distributing Concerto Software solutions allows us to cater to the increasing demands of the booming contact center market in the Asia-Pacific region," said Y.S. Kim, Director of ECS See eComStation. Business Unit, Locus Corporation. "Our strategic partnership with Concerto gives us access to cutting-edge, in-demand technology, along with Concerto's unparalleled partner support, and has helped us build considerable competitive advantage."
"With an impressive stable of partners already in place, the enhanced channel initiative is a central part of our aggressive strategy to further penetrate the global CIM market," said Ralph Breslauer, executive vice president of sales and marketing for Concerto Software. "Our unified solution--built from the ground up to manage customer interactions via telephone, email and the Web--is perfectly suited to be sold through an indirect channel and meet the demands of contact centers large and small around the world."