Concerto Software, Inc.(a) Schedules Q4 2001 Earnings Release and Conference Call; Call and Webcast: Tuesday, January 29, 2002 at 5:00 p.m. EST.Business/Technology Editors WESTFORD, Mass.--(BUSINESS WIRE)--Jan. 22, 2002 Davox Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : DAVX), now doing business as Concerto concerto (kənchâr`tō), musical composition usually for an orchestra and a soloist or a group of soloists. In the 16th cent. concertare and concertato implied an ensemble, either vocal or instrumental. Software, Inc., a proven provider of customer interaction management (CIM (1) (Computer-Integrated Manufacturing) Integrating office/accounting functions with automated factory systems. Point of sale, billing, machine tool scheduling and supply ordering are part of CIM. ) solutions, today announced that it intends to issue a press release after market close on Tuesday, January 29, 2002 and to host a conference call at 5:00 p.m. EST P.M. also p.m. or p.m. abbr. post meridiem Usage Note: By definition, 12 a.m. to discuss its fourth quarter 2001 financial and operating results and expectations for 2002. To participate in the conference call, RSVP (ReSerVation Protocol) A communications protocol that signals a router to reserve bandwidth for real time transmission. RSVP is designed to clear a path for audio and video traffic, eliminating annoying skips and hesitations. to 978-952-0294 before 4:30 p.m. EST on January 29. This call is being Webcasted by CCBN CCBN Central Coast Bancorp CCBN Charles County Business Network and can be accessed through Concerto's Website at www.concerto.com. The Webcast will also be distributed over CCBN's Investor Distribution Network to both institutional and individual investors. Individual investors can listen to the call through CCBN's individual investor center (www.companyboardroom.com) or by visiting any of the investor sites in CCBN's Individual Investor Network such as America Online's Personal Finance Channel, Fidelity Investments Fidelity Investments is a group of privately held companies in the financial services industry. It is made up by two independent but closely cooperating companies, Fidelity Management and Research Corporation (FMR Co. (R) (www.fidelity.com) and others. Institutional investors Institutional Investor A non-bank person or organization that trades securities in large enough share quantities or dollar amounts that they qualify for preferential treatment and lower commissions. can access the call via CCBN's password-protected event management site, StreetEvents (www.streetevents.com). A replay of the conference call will be available from January 29, 2002 at 8:00 p.m. EST until February 5, 2002 at 5:00 p.m. EST. To access the replay, dial 888-203-1112 (from within the U.S.) or 719-457-0820 (from outside the U.S.) and enter the passcode 603082, or log onto the Concerto Software Website at www.concerto.com. About Concerto Software On January 10, 2002, Davox announced it had signed a definitive agreement to acquire CELLIT, Inc., a privately held provider of comprehensive, unified CIM solutions, in a cash and stock transaction. The transaction was completed on January 14, 2002. Davox Corporation and CELLIT, Inc. are now doing business as Concerto Software, Inc. Concerto Software provides contact center solutions that help companies more effectively manage customer interactions via voice, fax, email and the web. More than 1,100 companies worldwide - including banks, service bureaus, telecommunications firms, utilities and retailers - use Concerto solutions to deliver superior customer service, and to successfully acquire, retain and grow valuable customer relationships. For more information, visit www.concerto.com. Note: Davox is a registered trademark of Davox Corporation and Concerto Software is a trademark of Davox Corporation. CELLIT and ContactPro are trademarks of CELLIT, Inc. All other trademarks are the property of their respective owners. In addition to historical information contained herein, this press release contains forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. concerning future expected financial, operating results, and product and marketing strategies. Forward-looking statements in this release include, but are not limited to, estimates of future business prospects or financial results and statements containing the words "believe", "estimate", "project", "expect" or similar expressions. Davox's future actual results could differ materially from the forward-looking statements discussed or implied herein because of risks or uncertainties including, but not limited to, the difficulty of integrating two complex businesses, failure to achieve the beneficial synergies expected from the transaction, the potential for loss of key employees during the integration process, the difficulty in the development, marketing or selling of the Davox solution, risks associated with competition and competitive pricing pressures, technological change, new product introduction and market acceptance, stock price volatility, the ability of Davox to attract and retain key personnel, general economic conditions in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and worldwide markets served by Davox, and those other factors discussed from time to time in Davox's public reports filed with the Securities and Exchange Commission, such as those discussed under "Certain Factors That May Affect Future Results" in Davox's quarterly reports on Form 10-Q Form 10-Q See 10-Q. and annual report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. . All forward-looking statements and reasons why results might differ included in this release are made as of the date hereof, and Davox assumes no obligation to update any such forward-looking statements or reasons why results might differ. (a) Davox Corporation and CELLIT, Inc. are now doing business as Concerto Software, Inc. |
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