ConceptWave Releases Order Care 2.0 for General Availability.Business Editors, High Tech Writers TORONTO--(BUSINESS WIRE)--Aug. 21, 2002 ConceptWave Software Inc., supplier of Telco grade solutions, today announced that Order Care(TM) 2.0 is now in GA. ConceptWave's Order Care(TM) 2.0 is a high performance solution set designed specifically for the telecom environment, and focuses on the order as the primary component in the Service Provider's operations model. Order Care(TM), encompassing Order Entry, Order Manager and Service Catalog A service catalog, as defined in ITIL Service Delivery, is a list of services that an organization provides, often to its employees or customers. Each service within the catalog typically includes:
2. SML - Small Machine Language. Barnes, ICI 1969. Real-time language, an ALGOL variant, and the predecessor of RTL. "SML User's Guide", J.G.P. Barnes, ICI, TR JGPB/69/35 (1969). (Service Management Layer) and BML BML Broadcast Markup Language BML Bodega Marine Laboratory (UC Davis) BML Bean Markup Language BML Business Management Layer BML Better Markup Language (server-side HTML preprocessor) BML Blue Man Library (Business Management Layer). Order Care(TM) promotes an extremely high degree of adaptability and scalability, and ensures a fully cohesive, end-to-end order workflow process. Order Care(TM) 2.0 is catalog-driven, offers full MACD MACD Moving Average Convergence/Divergence MACD Michigan Association of Conservation Districts MACD Move Add Change or Delete MACD Medium Access Control Device functionality, context-based views and Wizard capabilities that walk users through the ordering process. It supports a full range of channels, with multiple services per order. As a true next-generation OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. , Order Care(TM) 2.0 is built on an N-tier architecture See n-tier. , J2EE-compliant servers, and web-based front-end technologies. Order Care(TM) 2.0 employs powerful metadata technology, allowing it to quickly augment and enhance existing systems, avoiding costly replacement or migration strategies. Early trials of the application show the Order Care(TM) suite was able to elegantly meet scalability and integration requirements of tier 1 Service Providers -- despite their inherently complex telecom environments. Metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. indicate that Order Care(TM) substantially reduces business costs, principally through a dramatic reduction in time-to-market, and through reduced integration effort. "Order Care(TM) 2.0 is an important product in the OSS market -- one that actually focuses on reaching the market faster -- and ultimately driving revenue," said Zarar Rana, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ConceptWave Software Inc. The exceptional capabilities of the Order Care(TM) suite are often initially demonstrated through the innovative, and highly cost effective "Proof of Value" approach. With little or no cost to the customer, ConceptWave's risk-sharing model routinely deploys the application in the client's environment, providing a unique opportunity to see the software interacting with legacy systems -- an approach welcomed by wary service providers. "It allows us to demonstrate real value in terms of the clients own environment -- before any commitment to buy is made. It's the ultimate safety net," said Chun-Ling Woon, VP of Marketing for ConceptWave Software Inc. About ConceptWave Software Inc. Based in Toronto, Canada, ConceptWave(TM) Software Inc. was founded with a mission to develop Order Care(TM) solutions for the rapid delivery of new services for the communications service provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. market. The applications collectively provide solutions for the Order Care(TM)space -- an important new industry segment dedicated to improving the quality of an order's progress through any given system. ConceptWave's(TM) principals previously founded Objectel Software Inc. Tel: 905-405-2188, or on the Web at: www.conceptwave.com |
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