Concentrix Continues Global Expansion.China Growth Extends Capability with Mandarin Voice Delivery ROCHESTER, N.Y. -- Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation SYNNEX Corporation (NYSE: SNX), a Fortune 500 company founded in 1980 and based in Fremont, California, is a global information technology supply chain services company offering a comprehensive range of services to original equipment manufacturers, software publishers and (NYSE NYSE See: New York Stock Exchange :SNX SNX Sorting Nexin-Like SNX Shielded Network Experience SNX Secure Network SNX Ssl Network Extender SNX Siemens Network Exchange SNX Standard Notation ), today announced the company has officially launched the offering of voice delivery services in Mandarin and native Korean from its facility in Chengdu, China. Building on a successful five-year history of providing business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in (BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ) services in China, Concentrix is now at the forefront of the outsourcing industry by providing North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. businesses with true in-language customer service and support in Mandarin and native Korean. Mandarin is the fourth commonly spoken language in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and is the most prevalent language in the world with roughly twice as many English speakers. "Now more than ever, businesses need to communicate with their customers as effectively and efficiently as possible," said Dick Rapach, Vice President and General Manager of Concentrix Corporation. "We now offer powerful customer support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services to our clients, giving them the ability to interact and respond with their customers in multiple languages. We are providing our clients with a competitive advantage that should lead to increased customer loyalty and retention." Over the past year, SYNNEX Corporation has supported the expansion of Concentrix' geographical and service delivery capabilities through the acquisition of Philippines-based Link2Support, Inc. and by the addition of voice delivery capabilities from its facility in Chengdu, China. "We are well positioned to enhance our customer service and support business offerings and continue to build upon our expertise in supporting hardware, software, financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. and telecommunications companies," Rapach said. About Concentrix Since 1983, Concentrix has been recognized as an outsourcing innovator, offering clients the latest in emerging technology and business process outsourcing. Concentrix employs over 3,000 professionals worldwide delivering outsourced services from locations in the United States, the Philippines, and China. Concentrix is a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of SYNNEX Corporation. About SYNNEX Corporation Founded in 1980, SYNNEX Corporation, a Fortune 500 company, is a leading business process services company offering a comprehensive range of services to original equipment manufacturers, software publishers and reseller customers worldwide. SYNNEX offers product distribution, related logistics services, business process outsourcing and contract assembly and works with the leading industry suppliers of IT systems, peripherals, system components, software and networking equipment. Additional information about SYNNEX may be found online at www.synnex.com. Statements in this release that are forward looking, such as increased customer loyalty and retention, involve known and unknown risks and uncertainties, which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward looking statements contained in this release. Copyright 2007 SYNNEX Corporation. All rights reserved. SYNNEX, the SYNNEX Logo, Concentrix, the Concentrix logo, and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation. SYNNEX and the SYNNEX Logo Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners. |
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