Con-Way Central Express Receives "Quest for Quality" Award for Top Service Performance; Regional Carrier Named "Best of the Best" in Distribution Magazine Annual Survey.ANN ARBOR Ann Arbor, city (1990 pop. 109,592), seat of Washtenaw co., S Mich., on the Huron River; inc. 1851. It is a research and educational center, with a large number of government and industrial research and development firms, many in high-technology fields such as , Mich.--(BUSINESS WIRE)--Sept. 16, 1997--Con-Way Central Express (CCX (Cisco Compatible EXtensions) Specifications for makers of 802.11 wireless LAN chips for ensuring compliance with Cisco's proprietary wireless LAN protocols. For example, Cisco's LEAP and EAP-FAST are part of CCX. See EAP. ) has received the "Quest for Verb 1. quest for - go in search of or hunt for; "pursue a hobby" quest after, go after, pursue look for, search, seek - try to locate or discover, or try to establish the existence of; "The police are searching for clues"; "They are searching for the Quality" award from Distribution magazine, recognizing CCX as one of the top-performing freight transportation companies in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . The award was the result of shipper rankings of carrier performance in a survey conducted annually by the industry trade publication. CCX, a regional trucking company, won "Best of the Best" honors along with a select group of other freight transportation firms who either met or exceeded average scores in five key service areas: on-time performance, value, equipment and operations, customer service, and administration and staff. CCX was named as one of the top three Midwestern carriers in the 1997 survey, which marked its 15th year. It is the largest independent customer perception study done annually of transportation companies. "CCX is driven by the commitment to provide consistently on-time, high-quality service that gives our customers a competitive edge," said Richard V. Palazzo, president of CCX. "That's always been our priority. The `Quest for Quality' award is especially significant because it's an independent validation from our customers that we're achieving our goals of service excellence. "We're proud and grateful for that recognition. It's really a tribute to the hard work and dedication of the 7,400 employees who are CCX." Data used in the "Quest for Quality" ratings was gathered from questionnaires sent to shippers. Distribution magazine received nearly 3,500 responses to this year's survey. Participants in the survey were chosen according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the size of their operation, industry, geographic location and use of specific modes of transportation. With headquarters in Ann Arbor, CCX has 7,400 employees and operates 205 service centers providing daily less-than-truckload (LTL LTL - Linear Temporal Logic ) freight service throughout 25 Midwestern and eastern states Eastern States can refer to several locations:
Con-Way Central Express is one of five transportation businesses owned by Palo Alto, Calif.-based Con-Way Transportation Services, a $1.4 billion regional LTL trucking and multimodal Two or more modes of operation. The term is used to refer to a myriad of functions and conditions in which two or more different methods, processes or forms of delivery are used. On the Web, it refers to asking for something one way and receiving the answer another; for example requesting full-truckload services company. -0- Further information about Con-Way and additional press releases are available via the Internet at http://www.con-way.com . CONTACT: Con-Way Central Express, Ann Arbor Gary Frantz, 650/424-1400 E-mail: frantz.gary@con-way.com |
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