Comverse Network Systems Announces Tel@GO - A Comprehensive Voice Activated Services Portfolio.GENEVA--(BUSINESS WIRE)--Oct. 8, 1999-- Comverse Network Systems, a division of Comverse Technology Comverse Technology, Inc. (Pink Sheets: CMVT) is an American Technology company located in Woodbury, New York, which develops and markets telecommunications software. Founded in 1982, the company focuses on providing services to third party telecommunication service providers. , Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CMVT CMVT Converse Technology ), and the world's leading supplier of enhanced services platforms to wireless and wireline service providers, today announced its Tel@GO(TM) services, a complete portfolio of voice activated solutions for personal communications. Tel@GO applications enable service providers to increase subscriber loyalty and optimize service revenue by offering their subscribers an intelligent, intuitive voice interface through a comprehensive portfolio of integrated voice- and web-based services. The Tel@GO applications complement other Comverse enhanced services offerings, including call answering, voice controlled voice mail (VCVM VCVM Voice Controlled Voice Mail ) and unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. (voice, fax, and email in a single mailbox A simulated mailbox in the computer that holds e-mail messages. Mailboxes are stored on disk as a file of messages, a database of messages or as an individual file for each message. The standard mailboxes are usually In, Out, Trash and Junk (Spam). ), and the InfoPeeler(TM) wireless Internet portal, delivering scalable and customizable services, designed to address the dynamic needs of the global market for IP- and voice-based voice controlled personal communications. The Comverse voice activated services portfolio is designed to address the current and future needs of service providers, scaling from voice controlled voice mail, to a full range of personal communication services (communications) Personal Communication Services - (PCS) Telecommunications services that bundle voice communications, numeric and text messaging, voice-mail and various other features into one device, service contract and bill. PCS are carried over cellular links, most often digital. offered through the Tel@GO services. These services, which feature an easy-to-use, natural language voice interface, based on Comverse's recently acquired InTouch voice portal An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. technology, deploys a wide range of communications, information and schedule management capabilities. They are delivered as stand-alone components or as a turnkey solution, designed to address the specific market needs of the service provider. The strength of the Tel@GO portfolio is that information can be exchanged between the various services to create a seamless and integrated environment for the subscriber. For example, an IP address or user name retrieved through email can be used to set up a VoIP call or a regular call to that user. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Sachi Gerlitz, Executive Vice President of Marketing and Business Development and CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. at Comverse Network Systems, "The Tel@GO portfolio is more than a collection of stand-alone services. It is a comprehensive turnkey solution creating a new user experience by offering a variety of services that complement each other while maintaining a consistent context. The new service acts as a voice portal for current and future enhanced services, enabling subscribers to perform multiple communications and information transactions via voice or the Internet on a single call." Tel@GO applications enable service providers to optimize the value of their enhanced services by packaging customized solutions, based on their subscribers' individual needs. Subscribers can select from a full range of services and determine how and by whom they want to be reached, schedule reminders, and request delivery of news and other information. Services such as VCVM allow subscribers to fully utilize the power of their messaging environment with the simplicity of intuitive speaking commands. They can also easily self-provision their personal address book using text-based speech recognition, or via the Internet on their service provider's web site. "Tel@GO applications allow service providers to introduce a whole new level of communications convenience and personalization Custom tailoring information to the individual. On the Web, personalization means returning a page that has been customized for the user, taking into consideration that person's habits and preferences. to their subscribers," added Sachi Gerlitz. "These solutions not only increase subscriber loyalty and drive new revenues, but also preserve investments made through current messaging solutions." The Tel@GO portfolio also enables the service provider to offer subscribers consistent voice access to, and control over, a wide range of integrated enhanced communications services using a single administration and provisioning interface. These services include: - Voice Controlled Voice Mail (VCVM) -- announces the name of the message sender and provides navigation through voice mail using spoken commands. - Voice Controlled Unified Messaging - enables navigation through voice, fax, and email messages using spoken command. - Voice Activated Dialing -- dials using caller name or places calls as a reply to voice mail, email, or fax message accessed by the phone number listed in subscriber's Personal Address Book. - E-mail By Phone - retrieves, replies and forwards email messages using spoken commands and calling email sender via a personal address book. - Personal Number and Call Screening Services -- finds the called party, at home, in the office or on the mobile phone and leaves voice message or page using one dialed number, and subscriber preferences. - Time Management Tools -- allow subscribers to manage their meetings and events via voice reminders from the handset. - Personalized Information Services See Information Systems. -- provides news, weather, stock quotes and sports updates, delivered using Internet-based information, deployed through text-to-speech or audio streaming See streaming audio. . - Personalized Web Access -- enables subscribers to create voice "book marks" for favorite web sites with access via their handset, using spoken commands. Comverse's Tel@GO applications support a variety of leading voice recognition technologies, IP-based standards, intelligent networks, languages, and underlying signaling, messaging and management architectures. Comverse Network Systems is demonstrating the full range of Tel@GO services at Telecom '99 in the U.S. Pavilion, Booth No. 1130.2, October 10-17, 1999 in Geneva Geneva, canton and city, Switzerland Geneva (jənē`və), Fr. Genève, canton (1990 pop. 373,019), 109 sq mi (282 sq km), SW Switzerland, surrounding the southwest tip of the Lake of Geneva. , Switzerland. Specific demonstrations on Tel@GO for the press will be on Sunday, October 10 from 2:30-3:15PM, Monday, October 11 from 1:00-1:45PM, Tuesday, October 12 from 1:00-1:45PM and Wednesday, October 13 from 10:00-10:45AM. About Comverse Network Systems Comverse Network Systems, a division of Comverse Technology, Inc. (NASDAQ: CMVT) and the world's leading supplier of enhanced services platforms to communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. , is headquartered in Wakefield, MA. Comverse's enhanced services platforms enable communications service providers to offer a range of revenue-generating multimedia messaging and personal communication services to business and residential users. These services include call answering, mailbox-to-mailbox messaging, unified messaging (voice, fax, and email in a single mailbox), short text message service, cell broadcast service, interactive voice response, virtual phone/fax, Internet-based services such as wireless Internet portal, Internet messaging and Internet call waiting Internet Call Waiting is a technology that allows you to accept incoming calls while connected to a 56k Internet dialup connection. While online, a software application displays users the Caller ID of the incoming call, and gives users the opportunity to screen the incoming , and next-generation Advanced Intelligent Network-based personal communications services See PCS. such as prepaid services, one-touch call return, personal number, call screening/caller introduction, mobile attendant, and speech-recognition-based services. Comverse Network Systems is the worldwide enhanced services platform market leader serving 300 service provider customers in more than 85 countries. For additional information, visit Comverse Network Systems' web site at http://www.comversens.com. About Comverse Technology Comverse Technology, Inc. is headquartered in Woodbury, New York Woodbury is the name of some places in the U.S. state of New York:
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