Comshare Stands Alone Among Financial Analytic Software Firms as One of the Nation's Top 100 Customer-Centric Companies.

Business Editors & High-Tech Writers

ANN ARBOR, Mich.--(BUSINESS WIRE)--Dec. 22, 2000

The "Innovation 100" study recognizes Comshare as one of the best

companies applying technology to engage its customers

Comshare Inc. (Nasdaq:CSRE) ranks as one of the nation's top 100 customer-centric companies -- and the only financial analytic software firm to make the ranking -- according to the first-ever "Innovation 100" research study coproduced by InformationWeek magazine and Cap Gemini Ernst & Young.

Comshare is the leader in Web-based software for management planning and control (MPC), which comprises planning, budgeting, forecasting, financial consolidation, management reporting and analysis. Comshare made the listing (published in Information Week's December 11, 2000, issue) because it has demonstrated innovation in building profitable and successful customer relationships. Customers benefit from Comshare's use of best practices in MPC, which guide them in meeting their enterprise financial-analytic needs, augmenting management's effectiveness, and achieving overall business success.

"A very strong customer focus has been a hallmark of Comshare throughout its 35-year history," said Stan Starkey, senior vice president of operations. "We take our customers' needs very seriously and account for those needs in our business processes so we can continually serve our customers better and build our business. We're very pleased to be included in the inaugural `Innovation 100' listing of the best customer-focused companies."

According to the magazine, Comshare (ranking 88th) and other U.S. companies made the list by demonstrating "a pattern of technological, procedural, and organizational customer-centric innovation. In this study, six core service areas were examined: Customer Services and Drivers; Data Management and Strategies; Customer Profiling; Leading Initiatives; Personalization Leaders; and Industry Comparisons." More details about the "Innovation 100" can be found on the Internet at http://www.informationweek.com/innovation100 and at http://www.informationweek.com/reports.

About Comshare

Comshare Inc. is the leading provider of e-business software applications for management planning and control (MPC), which comprises planning, budgeting, financial consolidation, management reporting and analysis. Comshare's MPC applications deliver business-critical information over the Web that can be used to make sound planning and management decisions. In business for nearly 35 years, Comshare is one of the top independent software companies, with customers around the world, many of which are Fortune 500 and Financial Times Top 1000 companies. Comshare is a Microsoft Data Warehousing Alliance Platinum Partner, Oracle Business Alliance Partner, an IBM Business Partner, a Hyperion Alliance Partner, and a mySAP.com Software Partner. For more information on Comshare, call 1-800-922-7979, send e-mail to [e-mail] or visit Comshare's Web site at www.comshare.com.

Comshare(R) is a registered trademark of Comshare Inc. Comshare MPC is a trademark of Comshare Inc. All other trademarks or registered trademarks are the property of their respective holders.