Comshare Reaches Out to Customers in a New Way.ANN ARBOR Ann Arbor, city (1990 pop. 109,592), seat of Washtenaw co., S Mich., on the Huron River; inc. 1851. It is a research and educational center, with a large number of government and industrial research and development firms, many in high-technology fields such as , Mich.--(BUSINESS WIRE)--Oct. 26, 1998-- Briefings Combine Phone and Web to Provide Interactive Forum for Comshare Customers and Experts Comshare, Inc. (Nasdaq:CSRE CSRE Comparative Studies in Race and Ethnicity CSRE Closed System Respirator Evaluator ), a leading supplier of software applications for management planning and control, is reaching out to its customers in an exciting new way. Beginning this Fall, the company will conduct informational briefings by using the telephone and the Web. These innovative "TeleBriefings" are designed to update customers on the current status and future plans of specific Comshare products. Through the use of the Web, customers can see live demonstrations of products and features, without ever leaving the office. Informative, Practical, Time-saving "The TeleBriefings are designed to inform our customers of current and upcoming product developments, as well as to elicit e·lic·it tr.v. e·lic·it·ed, e·lic·it·ing, e·lic·its 1. a. To bring or draw out (something latent); educe. b. To arrive at (a truth, for example) by logic. 2. customer feedback and suggestions," says Norm Neuman, Senior Vice President of Marketing for Comshare. "Based on overwhelming feedback we received after our initial sessions earlier this year, we know that such innovative use of the Web is applauded by our customers. Offering customers this type of opportunity to get the latest information on our products, without leaving their offices or even the comfort of their homes if they so choose, saves them time and money." The TeleBriefing format allows customers to: -0- -- Receive updates on product development initiatives -- Investigate new or enhanced product functionality -- Get answers to technology and product performance issues -- Learn about future plans and overall product direction -- Interact with Comshare product experts "TeleBriefings by Comshare excel at Verb 1. excel at - be good at; "She shines at math" shine at excel, surpass, stand out - distinguish oneself; "She excelled in math" giving administrators and managers an opportunity to receive the latest product information from Comshare's Product Management, and to explore issues directly with the experts," asserts Joe Dutkiewicz, Balance Sheet Modeling Officer at Old Kent Financial Corporation. "Using a phone and Web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. eliminates incurring all of the normal 'seminar' expenses and allows for far more people at a company to take advantage of the updates." There are four TeleBriefings scheduled for the month of November. Each session starts at 2:00 PM (EST EST electroshock therapy. EST abbr. electroshock therapy ), and lasts approximately one hour:
-- November 4: Comshare Decision(TM)/Comshare DecisionWeb(TM)
for building and maintaining analytical applications
-- November 5: Essbase and supporting modules -- OLAP engine
-- November 11: Comshare BudgetPLUS(TM) for enterprise planning
and budgeting
-- November 18: Comshare FDC(TM) for financial consolidation and
reporting
To register for TeleBriefings, customers can call 1-800-922-7979, or sign up online at www.comshare.com/telebriefings. About Comshare, Inc. Comshare is a leading provider of financial analytic applications Analytic Applications are a type of business application software, used to measure and improve the performance of business operations. More specifically, Analytic Applications are a type of Business Intelligence solution. for management planning and control, including financial consolidation and reporting, enterprise budgeting, and financial analysis. These complete client/server and Web-based analytic applications are based on an open architecture, utilizing market-leading databases. Comshare's applications incorporate Guided Analysis(TM) capabilities, including innovative data visualization See information visualization. , designed to improve decision-making for enhanced competitiveness and improved profitability. A strong customer orientation Customer orientation (CO) is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. , application expertise, and commitment to the best technologies have made Comshare one of the top independent software companies, with customers around the world, many of which are Fortune 500 and Financial Times Top 1000 companies. Comshare, Inc. is a Microsoft Certified See certification. Solution Provider. For more information on Comshare, call 1-800-922-7979, e-mail info@comshare.com, or visit Comshare's Web site at http://www.comshare.com. Comshare is a registered trademark; Comshare BudgetPLUS, Comshare FDC FDC - Floppy Disk Controller , and Guided Analysis are trademarks of Comshare, Inc. All other trademarks are the property of their respective holders. |
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