Comshare Chosen by World Leader in Pizza Delivery to Support Field Operations.

ANN ARBOR, Mich.--(BUSINESS WIRE)--April 19, 1999--

Comshare's Data Visualization Techniques for Detecting Hidden

Problems and Opportunities a "Big Hit" for Domino's Pizza Users

Comshare(R) Inc. (Nasdaq:CSRE), the innovator in software solutions for management planning and control (MPC), is pleased to announce that Domino's Pizza Inc., the world's leading pizza delivery company and largest privately held restaurant chain, is one of its most recent customers. Founded in 1960, Domino's retail sales in 1998 exceed $3 billion, with 1,700 franchisees operating more than 6,000 stores throughout the United States and 65 international markets.

Known for "delivering a million smiles a day" and for its commitment to leading the industry in product quality and operational excellence, Domino's Pizza will be implementing Comshare DecisionWeb(TM) for its domestic management analysis and reporting needs. Comshare's software was chosen as the best decision support solution for helping the company's executive, regional, and field marketing managers navigate daily point-of-sale data, which is accessed from an Informix datawarehouse using Microsoft's SQL Server 7.0 OLAP Services, formerly code-named "Plato."

Relational compatibility and friendly interface brings a smile to

Domino's marketing team.

"Domino's Pizza has been using decision support for over five years," says George Azrak, vice president, information systems (IS) development for Domino's Pizza, "and during that time, we have assembled an impressive arsenal of tools to help us manage our business. However, they are not for everyone. Our `power users' praise some of the technology we assemble, but it is overwhelming to other users. My responsibility, from an IS perspective, is to engage those other users. With that goal, the IS team presented our users with vendors that had an easy-to-use interface, as well as a back-end that was compatible with our relational datawarehouse."

In the end, the users felt most comfortable with Comshare's solution. "They really enjoyed the product," says Azrak, "and Comshare's open architecture allowed us to use Comshare DecisionWeb in conjunction with Microsoft`s SQL Server OLAP Services sitting on top of our Informix datawarehouse. We had to find a solution that would work with Informix," continues Azrak. "We are looking at about 150 gigabytes worth of data. We felt that the whole information supply chain would work well--from point-of-sale to delivery on the desktops of our marketing managers and executives. Ultimately, this combination will help our marketing users get to the information they need."

Comshare applauded for functional approach to Domino's business

need.

Comshare's considerable experience as the innovator in management planning and control applications for more than 30 years entered into the Domino's Pizza decision. "Comshare, unlike the other vendors, approached the problem from a functional stand point rather than a technical one. They looked at what our users needed before offering a technology solution," confirms Azrak. "We felt comfortable with Comshare, because, after all, they have done this kind of thing for their customers for many years. Comshare representatives were most aware of the functional problems we were dealing with and tried to solve those functional problems first, then asked themselves, `What technology can we bring to the table to fix these functional problems?' The other vendors took a different approach. They'd say, `Boy, this is slick technology! Now, let's look at what problems it can solve.'"

Web-architected application keeps even remote users in touch with

the information they need.

Comshare software is designed to serve multiple users, no matter where they are in the world, through its Web-based architecture. End users can work directly with business information for ad hoc reporting and develop their own applications using advanced data visualization and data mining techniques via Java-enabled Internet browsers. This Web solution offers a low-maintenance alternative to traditional client/server-only applications including the ability to write back to the central database, charting, intuitive drill-down, and defining personal calculations. "The rich functionality of the Web interface will allow us to provide consistent delivery whether the user is at our headquarters, in one of our regional offices, in our international offices or on the road".

Comshare's innovative data visualization capabilities provide the

flexible analysis needed.

"Comshare gives us a lot of flexibility to tailor the system for an executive, middle manager, heavy-duty analyst, and even a user who is just looking for some packaged information. Using Comshare, we can serve all our users," confirms Azrak. "And Comshare's data visualization techniques for detecting hidden problems in operational data are a big hit with our users. We definitely like what Comshare has done using these techniques to help guide users to information they need to act upon."

Down the road, Azrak sees expanded use of Comshare's analysis capabilities with the application's powerful "what-if?" analysis functionality. "Ultimately, the Comshare solution, working in conjunction with Microsoft SQL Server OLAP Services and our datawarehouse, is going to make more information available to more users in a timely fashion, leading to better decision-making," continues Azrak. "From an IS standpoint, we will continue to meet our goal to help people in every department accomplish their goals. Domino's Pizza will continue to have an excellent product at an excellent price, because this type of information flow will result in a franchise network that is efficient, profitable, successful, and growing. Comshare DecisionWeb is another weapon in our arsenal that's going to open our data to a new class of users that we have not reached before."

About Dominos Pizza, Inc.

Founded in 1960, Domino's Pizza, Inc. has 1,700 franchisees, operating over 6,000 stores throughout the United States and 65 international markets. In the December 1998 recapitalization, investors, including funds managed by Bain Capital Inc., a leading private equity investment firm, together with management and others, acquired a 93% stake in the Company, which was formerly owned by Thomas Monaghan and his family. Domino's is a privately held company and can be found on the Internet at www.dominos.com.

About Comshare, Inc.

Comshare is the innovator of management planning and control applications. Comshare solutions include planning, budgeting, financial consolidation, and management reporting and analysis applications. Comshare is one of the top independent software companies, with customers around the world, many of which are Fortune 500 and Financial Times Top 1000 companies. Comshare is a Microsoft Certified Solution Provider. For more information on Comshare, call 1-800-922-7979, e-mail [e-mail], or visit Comshare's Web site at www.comshare.com.

Comshare is a registered trademark and Comshare DecisionWeb is a trademark of Comshare Inc. All other trademarks are the property of their respective holders.