Comshare Academy: the pathway to innovative software development; Comshare Academy provides the site for a creative new development approach in United States, United Kingdom, Germany and France.Decision(TM), Comshare's powerful new software, was developed using a unique approach to software development. Comshare invited customers in several industries to participate in an innovative workshop. Customers worked directly with the product development team in the first Comshare Academy series, held in four different countries around the world. "We felt that to get the best understanding from clients and prospects, we needed to do something dramatically different in terms of attaining customer involvement directly with our product development people," explained Steve v. t. 1. To pack or stow, as cargo in a ship's hold. See Steeve. Tonissen, Senior Vice President of Marketing. To do that, Comshare hosted 18 people from 12 North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. companies at its headquarters, then followed with academies in the United Kingdom, Germany Germany (jûr`mənē), Ger. Deutschland, officially Federal Republic of Germany, republic (2005 est. pop. 82,431,000), 137,699 sq mi (356,733 sq km). and France. "In each case, there was an overwhelming interest in this innovative new way of explaining what the company was doing and in educating us on Commander Decision," said Andy Holloway, Consultant, EMI Records EMI Records is a record label, founded by EMI in 1972 as the successor label to the Columbia label. The global success that EMI enjoyed with pop music in the 1960s also exposed trade mark issues as EMI only had the rights to some of its trade marks, most notably His Master's Voice , UK. Field testing of new products has always taken place at Comshare. "But the new concept of the Academy allowed us to gather many customers together and formed a true group of focused people with common interests," said Tonissen. "Our pre- pre- word element [L.], before (in time or space). pre- pref. 1. Earlier; before; prior to: prenatal. 2. and post-sales consultants, product developers, marketing staff and product management people all were able to work with customers and get direct feedback on the pluses and minuses of Commander Decision. That direct communication in the creative new setting proved invaluable." North American customers traveled to Comshare's world headquarters in Ann Arbor, Michigan  “Ann Arbor” redirects here. For other uses, see Ann Arbor (disambiguation). Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. to attend the U.S. Academy, which lasted three days. Comshare assigned as·sign tr.v. as·signed, as·sign·ing, as·signs 1. To set apart for a particular purpose; designate: assigned a day for the inspection. 2. people involved in product development and people dealing with customers from every segment of its business to work with customers. Representatives of seven multi-national organizations participated in a similar schedule in each of the Academies in the UK and Germany, while representatives of four multi-national companies participated in the Academy in France. Attendees ranked the interactive Academy sessions very highly, giving an overall rating of 3.6 on a scale with a top score of 4.0. Some comments were: o "I really liked seeing the product in use in different ways than we could have tested it internally. The `hands-on' sessions surfaced different `bugs' or `problems' fast and we were able to fix them right away." o "The Academy was a cost-effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. way to work directly with customers and allowed developers more direct communication." o "There were times when the product did not quite work as expected. Customers understood that Commander Decision was under development and they had access to developers. This meant customers worked directly with the developer responsible for a specific `bug' or `problem,' and that direct contact enabled them to get immediate results." o "As a developer, I normally just work alone in my cubicle. The Academy got me out of that situation and let me work right with the real users of the product. Now I have a better view of the whole product and how customers really use it." "It is extremely important to our customers that the new product was developed with input from all major European European emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. nations," explained Michael Coveney Michael Coveney is a British theatre critic born in Mile End in East London in 1948. Educated at St Ignatius College, Stamford Hill, Coveney graduated from Worcester College, Oxford. , Manager, Marketing and Customer Services, Comshare International. "More than 55 percent of Comshare's annual revenues come from international markets, and we had to provide a new product that would meet all of the criteria that all of the companies had." The success of the Academy concept means it will become Comshare's standard approach to new decision support application development. -0- Comshare is a registered trademark; Commander and Commander Decision are trademarks of Comshare, Inc. All other products are the property of their respective companies. CONTACT: Comshare, Inc., Ann Arbor Ann Arbor, city (1990 pop. 109,592), seat of Washtenaw co., S Mich., on the Huron River; inc. 1851. It is a research and educational center, with a large number of government and industrial research and development firms, many in high-technology fields such as Dan Jankowski, 313/769-8742 or Eiler Communications, Ann Arbor Larry T. Eiler 313/761-3399 |
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