Computhink, GroupLink Alliance Enhances Customer Service, Drives Efficiency; Integration offers seamless access to customer information.Business Editors/High-Tech Writers LOMBARD, Ill.--(BUSINESS WIRE)--Oct. 9, 2002 Computhink and GroupLink today announced a partnership to integrate ViewWise(TM) with ContactWise 6.1. Through the alliance, businesses will benefit from a single, comprehensive view of all relevant data needed during customer transactions. Computhink's ViewWise image enabling and processing system provides central access to information within GroupLink's sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. and customer relationship management solutions. ViewWise links directly to customer files without leaving the ContactWise desktop. Integrating the two solutions simplifies the data management process and maximizes productivity while still leveraging existing IT investments in Microsoft and Novell technology. "It's critical during customer service transactions to provide agents with quick and easy access to relevant source material," said Joe Wharram, president of Computhink. "This partnership provides a solution for efficient, enterprise-wide information sharing See data conferencing. and management, and further validates ViewWise as a valuable tool for any environment that processes information." "GroupLink is dedicated to helping companies increase revenue, manage customer relationships, and deliver world-class customer service," said Michael W. Hall, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of GroupLink. "This means businesses obtain a single online view of all interactions, documents, and information necessary for servicing and/or selling to their customers." About Computhink, Inc. Computhink Inc., part of the Computhink Group of companies, with corporate offices located near Chicago, Illinois Illinois, river, United States Illinois, river, 273 mi (439 km) long, formed by the confluence of the Des Plaines and Kankakee rivers, NE Ill., and flowing SW to the Mississippi at Grafton, Ill. It is an important commercial and recreational waterway. , offers best-in-class image-enabling software for enterprise wide information sharing. With customers in government, utility and business organizations such as, Meyer Corporation Meyer Corporation is a cookware distributor based in Vallejo, California, USA, whose parent company is Meyer Manufacturing Co. Ltd. It is the largest cookware distributor in the United States and second largest in the world. , Williams, Pitts & Beard beard, hair on the lower portion of the face. The term mustache refers to hair worn above the upper lip. Attitudes toward facial hair have varied in different cultures. , Meyer Corporation, Croatian Institute of Civil Engineering, Thomas (language) Thomas - A language compatible with the language Dylan(TM). Thomas is NOT Dylan(TM). The first public release of a translator to Scheme by Matt Birkholz, Jim Miller, and Ron Weiss, written at Digital Equipment Corporation's Cambridge Research Laboratory runs Cooley School of Law, Mitsubishi, Siemens, Ericsson, Hyundai, Union Pacific, and JC Penney. Information about Computhink Inc. and its products can be found at www.computhink.com. About GroupLink Inc. Founded in 1996, GroupLink provides world-class sales force automation and customer relationship management software based on leveraging customers' existing investment in information technology. The company services over 500 enterprise customers and 3,200 worldwide implementations from their U.S. headquarters in Bountiful, Utah Bountiful is a city in Davis County, Utah, United States. As of the 2000 census, the city population was 41,301, a small increase over the 1990 figure of 37,544. The estimated population in 2004 was 41,173, a slight decrease from 2000. . Customers see a tangible return on investment through increased customer satisfaction and loyalty, top-line revenue growth, and tracking of their return on marketing investments. To learn more, visit www.grouplink.net |
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