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Articles
1-100 out of 100 article(s)
| Title |
Author |
Type |
Date |
Words |
| ServiceLink incorporates CTI to improve appraisal process. |
|
Brief article |
Apr 1, 2008 |
193 |
| Shift report redesign: a midwest medical center uses server-based phone technology to streamline shift reporting. |
Brown, E. Victor |
|
Aug 1, 2007 |
2018 |
| Shoreline4.3 IP PBX empowers the mobile workforce; softphone, "find-me" call handling enable real-time response. |
|
|
Nov 17, 2003 |
575 |
| How long will VoIP be free? |
|
Brief Article |
Nov 1, 2003 |
274 |
| Push-to-talk gets commoditized: Nextel's unique Direct Connect via mobile phone is gaining competitors. Is push-to-talk the key to business users? |
Coleman, Christa L. |
|
Jun 1, 2003 |
1009 |
| What's on the technology horizon? Six perspectives--part 1. (Business of Technology). |
|
|
May 1, 2003 |
2095 |
| We want one-stop shopping! Making sense of all your wireless voice and data service options isn't easy. Is it too much to ask for one neat package? |
Coleman, Christa L. |
Industry Overview |
Apr 1, 2003 |
874 |
| Voice over IP goes wireless: VoIP promises great cost savings, but quality of service and security are still issues to consider. |
Vacca, John R. |
|
Feb 1, 2003 |
1614 |
| Superior TDM-based Contact Centers today with migration path to IP. |
|
Brief Article |
Nov 1, 2002 |
290 |
| Japan's Fusion Communications deploys XACCT N2B platform for its IP network services. |
|
|
Sep 2, 2002 |
507 |
| Voice application and infrastructure testing: a "win-win" proposition. (Product and Services Selection Guide). |
Grzybinski, Charlie |
Buyers Guide |
Aug 1, 2002 |
1760 |
| Welcome to INTERNET TELEPHONY[R] Conference & Expo #6. |
|
|
Jul 1, 2002 |
478 |
| Computer -- telephony integration: what it is and how to use it. (Product and Services Section Guide). |
Day, Charles E. |
|
Jul 1, 2002 |
2185 |
| Winning VoIP solutions; World Cup, U.S. enterprises opt for multifunction communications technology. (Special focus: Voice over IP). |
|
Cover Story |
Jun 1, 2002 |
3380 |
| CABLECOM SOLUTIONS INTRODUCES CYBERMODE 9100 CABLE MODEM E-MTA. |
|
Product Announcement |
Jun 1, 2002 |
275 |
| VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature). |
Massad, Bob |
|
Mar 1, 2002 |
1821 |
| Garuda releases "triple-play" broadband for the enterprise. (Breaking News). |
|
Product Announcement |
Mar 1, 2002 |
175 |
| COTAS-TELEDATA DELIVERS TELECOM TO BOLIVIA USING ITXC.NET. |
|
|
Mar 1, 2002 |
1202 |
| Using Mobile Information Management. (Networks). |
Mankoo, Parmjit |
|
Feb 1, 2002 |
857 |
| Convergence: not `tomorrow land' anymore. (Networks). |
Sooboo, Ken |
|
Feb 1, 2002 |
1094 |
| Advancing business opportunities for service providers. (Viewpoint - Services). |
|
Editorial |
Feb 1, 2002 |
1316 |
| IP telephony. (eSales-Service.com[TM] feature). |
Smith, James R. |
Technical |
Jan 1, 2002 |
3277 |
| The brave new world of internet telephony in the contact center. (High Priority!). |
|
Editorial |
Jan 1, 2002 |
1342 |
| Combine voice and data. (COMNET 2002). |
|
Product Announcement |
Jan 1, 2002 |
98 |
| VoDSL IAD. (Network Management). |
|
Product Announcement |
Jan 1, 2002 |
84 |
| VoIP: more than long-distance savings. (Trends). |
Anderberg, Ken; Bersch, Carren; Kelly, Sean; Peckham, Ray |
|
Jan 1, 2002 |
400 |
| What's in store for 2002? |
|
Cover Story |
Dec 1, 2001 |
2465 |
| Wireless delivers last-mile connectivity. (Trends). |
|
|
Dec 1, 2001 |
416 |
| OSDL/GNU BAYNONNE OFFER LARGE-SCALE DEVELOPMENT/TESTING. |
|
|
Dec 1, 2001 |
531 |
| KAGOOR SIGNS WITH LINK TELEVIDEO TO ENTER CHINESE VOIP MARKET. |
|
|
Nov 1, 2001 |
521 |
| Avaya Offers IP Telephony To Small And Mid-Sized Businesses. (New Products). |
|
Brief Article |
Nov 1, 2001 |
196 |
| The rise of the enterprise IP telephone: alternative to PBX systems provides new functionality. (Telephony/CTI: next-generation phones). |
Kay Carman, Melissa |
|
Nov 1, 2001 |
680 |
| Voice Over Internet Protocol Claims Spur Disagreement. |
GRAVES, BRAD |
|
Oct 29, 2001 |
1183 |
| Web-Enabled Contact Center Offering From Amcat And TeleSpear. |
|
Brief Article |
Oct 1, 2001 |
92 |
| RADVISION Bolsters European Presence. |
|
Brief Article |
Aug 1, 2001 |
110 |
| Telecom threat: New technology could shake up the telecom market--and Telmex knows it. |
Tuynman, Josh |
Brief Article |
Aug 1, 2001 |
644 |
| GFINET, INC. CHOOSES METROMEDIA FIBER NETWORK FOR OUTSOURCED INTERNET INFRASTRUCTURE MANAGED SERVICES. |
|
|
Jul 23, 2001 |
632 |
| On wireless data. |
Egan, Bob |
Brief Article |
Jul 1, 2001 |
68 |
| VoIP enterprise growth: not so fast. |
Kelly, Sean |
Statistical Data Included |
Jul 1, 2001 |
385 |
| SYLANTRO'S COMRIO MAKES ANY PHONE YOUR BUSINESS PHONE. |
|
Product Announcement |
Jul 1, 2001 |
715 |
| WIDE AREA NETWORKS Smooth sailing. |
|
|
Jun 1, 2001 |
244 |
| Dialpad Gains Asian Presence. |
|
Brief Article |
Jun 1, 2001 |
108 |
| HeyAnita, Gold Partner For Voice Apps. |
|
Brief Article |
Jun 1, 2001 |
116 |
| Nuance And Cisco AVVID For Integration. |
|
Brief Article |
May 1, 2001 |
58 |
| Artisoft And Onset To Offer Converged Fax And Voice Solution. |
|
Brief Article |
May 1, 2001 |
155 |
| Sonus Joins Comverse For Enhanced Service Offerings. |
|
Brief Article |
May 1, 2001 |
85 |
| CallCenter@nywhere 4.0 Activates. |
|
Brief Article |
May 1, 2001 |
119 |
| VoIP and snowflakes. |
Liebmann, Lenny |
|
May 1, 2001 |
825 |
| IP telephony ready to explode into corporate world. |
Edwards, Morris |
|
May 1, 2001 |
1740 |
| The VoIP-PBX connection. |
Brisard, Al |
|
May 1, 2001 |
896 |
| Down but not out. |
Kelly, Sean |
|
May 1, 2001 |
376 |
| Promises to Keep. |
Cancela, Tammy A. |
|
Apr 1, 2001 |
1249 |
| NVIDIA AWARDS NETWORK INSTALLATION CONTRACT TO CABLE TECH. |
|
|
Apr 1, 2001 |
242 |
| LUCENT UNVEILS ENHANCED SERVICE NODE FOR THE DELIVERY OF VOICE AND DATA SERVICES ON SOFTSWITCH-BASED NETWORKS. |
|
|
Mar 19, 2001 |
514 |
| IP LAN TELEPHONY GROWING FASTER THAN EXPECTED. |
|
|
Mar 1, 2001 |
783 |
| NEGEN UNVEILS LINK FOR SERVICE PROVIDERS TO OFFER BROADBAND. |
|
|
Mar 1, 2001 |
1165 |
| NIST'S TEST TOOLS FOR INTERNET TELEPHONY WILL HELP INDUSTRY CONVERGE DISJOINT APPLICATIONS. |
|
Brief Article |
Mar 1, 2001 |
196 |
| Viagra For The Profit-Driven Soul. |
Tehrani, Rick |
|
Feb 1, 2001 |
1210 |
| ORBIT'S INTERNET TELEPHONY MARKETING TEST SUCCESSFUL. |
|
|
Feb 1, 2001 |
564 |
| CTC COMPLETES ALPHA TESTING ON PACKET-BASED NETWORK. |
|
|
Feb 1, 2001 |
530 |
| Latest telephony and CTI products. |
|
Product Announcement |
Feb 1, 2001 |
1637 |
| Computer Telephony Buyers Guide. |
|
Buyers Guide |
Feb 1, 2001 |
2454 |
| Latest conferencing products. |
|
Product Announcement |
Feb 1, 2001 |
1654 |
| End the PDA security dilemma. |
Grayson, Margaret E. |
|
Feb 1, 2001 |
964 |
| IP TELEPHONY MARKET ACCELERATING. |
|
|
Dec 1, 2000 |
453 |
| UTSTARCOM/MITSUSHUTA TO DEVELOP IP-BASED GLOBAL TELEPHONY. |
|
|
Dec 1, 2000 |
743 |
| ITXC EXCEEDS 100 MILLION MINUTES OF TRAFFIC FOR SEPTEMBER. |
|
|
Nov 1, 2000 |
539 |
| Benefiting from VDV. |
Gilman, Rick |
|
Oct 1, 2000 |
1280 |
| CENTRECOM/ERICSSON TO PROVIDE HIGH-QUALITY IP TELEPHONY. |
|
|
Oct 1, 2000 |
1094 |
| TWO MEMOTEC PRODUCTS SUPPORT CONEXANT'S AUTOBAUD. |
|
|
Sep 1, 2000 |
760 |
| VoiceXML 1.0 Comes To Call. |
Piven, Joshua |
|
Sep 1, 2000 |
1710 |
| This path could make all the difference. |
Metzler, Jim |
|
Sep 1, 2000 |
1352 |
| Global VPNs answer Internet access prayers. |
Laurin, Doug |
|
Sep 1, 2000 |
1580 |
| Open the door to telephony's future. |
Pelham, Bryan |
|
Sep 1, 2000 |
1237 |
| Latest wireless and mobile computing products. |
|
|
Sep 1, 2000 |
1718 |
| AOL BUYS STAKE IN VOICE RECOGNITION. |
|
Brief Article |
Jul 10, 2000 |
115 |
| From packets to streams. |
Liebmann, Lenny |
|
Jul 1, 2000 |
817 |
| Network unites city, school district. |
Kelly, Sean |
|
Jul 1, 2000 |
381 |
| PAGOO LAUNCHES COMPREHENSIVE INTERNET PHONE SERVICE. |
|
|
Jul 1, 2000 |
1329 |
| RIVERSTONE NETWORKS PROVIDES BACKBONE FOR NEW ENGLAND CARRIER. |
|
|
Jul 1, 2000 |
630 |
| RAS platforms transition. |
Gatens, Dennis |
|
Jun 1, 2000 |
1401 |
| Optical innovation benefits end users. |
Stewart, Alan |
|
Jun 1, 2000 |
1891 |
| One-platform call center levels the playing field. |
Henderson, Jay |
Buyers Guide |
Jun 1, 2000 |
1241 |
| Giving voice to the Olympics. |
Kelly, Sean |
|
May 1, 2000 |
254 |
| E-mail outsourcing frees up IT pros for core business initiatives. |
Chasin, Scott |
|
May 1, 2000 |
1292 |
| EVOKE SELECTS VA LINUX SERVERS TO POWER WEB COMMUNICATIONS. |
|
|
May 1, 2000 |
452 |
| IDC Launches Web Talk 2000: Event Explores Opportunities In A Market That Will Reach $19B By 2004. |
|
Brief Article |
Mar 6, 2000 |
176 |
| PRISM LAUNCHES VOICE SERVICE IN NEW YORK. |
|
|
Mar 1, 2000 |
494 |
| TELMAX DEBUTS ADSL RESIDENTIAL/SOHO GATEWAY. |
|
Product Announcement |
Mar 1, 2000 |
465 |
| NET2PHONE UNVEILS PHONE-TO-PHONE OVER IP IN U.K. |
|
|
Feb 1, 2000 |
509 |
| The Promise of Converged Networks. |
Allain, Brian |
|
Feb 1, 2000 |
776 |
| NEW NET SERVICE OFFERS MASS MARKET WEB TELEPHONY FOR APPLE USERS. |
|
|
Jan 10, 2000 |
378 |
| Virtual access. |
Kuzma, John |
|
Dec 1, 1999 |
1202 |
| short takes. |
|
Brief Article |
Nov 1, 1999 |
125 |
| Guiding Businesses Toward FULL NETWORK CONVERGENCE. |
Bernier, Mark |
|
Nov 1, 1999 |
1165 |
| Filling the T1-T3 gap. |
Mitra, Kash |
|
Oct 1, 1999 |
1276 |
| Ready to bundle? |
|
|
Oct 1, 1999 |
1093 |
| Ready to converge? |
Mitchell, Tom |
|
Sep 1, 1999 |
1011 |
| Unifying communications. |
Osowski, Kenneth |
|
Sep 1, 1999 |
1383 |
| The time is right. |
Wallner, Paul |
|
Jul 1, 1999 |
922 |
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