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1-100 out of 100 article(s)
Title Author Type Date Words
ServiceLink incorporates CTI to improve appraisal process. Brief article Apr 1, 2008 193
Shift report redesign: a midwest medical center uses server-based phone technology to streamline shift reporting. Brown, E. Victor Aug 1, 2007 2018
Storacall launches eQualise. Brief Article Sep 6, 2005 127
Pronexus announces ReadiVoIP. Brief Article Nov 19, 2004 199
Onyx Software and SimpliCTI announce availability of CTI Adapter. Brief Article Aug 12, 2004 158
Internet content to voice service introduced by PhoneAnything. Brief Article Nov 26, 2003 117
Shoreline4.3 IP PBX empowers the mobile workforce; softphone, "find-me" call handling enable real-time response. Nov 17, 2003 575
How long will VoIP be free? Brief Article Nov 1, 2003 274
Aspect and 3Com team for new product offering. Brief Article Sep 2, 2003 152
InterChange iQ 2000plus ships from Westell. Brief Article Aug 8, 2003 101
Push-to-talk gets commoditized: Nextel's unique Direct Connect via mobile phone is gaining competitors. Is push-to-talk the key to business users? Coleman, Christa L. Jun 1, 2003 1009
What's on the technology horizon? Six perspectives--part 1. (Business of Technology). May 1, 2003 2095
Secure Technology available now from Nortel. Brief Article Apr 17, 2003 106
We want one-stop shopping! Making sense of all your wireless voice and data service options isn't easy. Is it too much to ask for one neat package? Coleman, Christa L. Industry Overview Apr 1, 2003 874
Voice over IP goes wireless: VoIP promises great cost savings, but quality of service and security are still issues to consider. Vacca, John R. Feb 1, 2003 1614
Superior TDM-based Contact Centers today with migration path to IP. Brief Article Nov 1, 2002 290
PipeCall communications service available from Pipemedia. Brief Article Oct 15, 2002 129
Japan's Fusion Communications deploys XACCT N2B platform for its IP network services. Sep 2, 2002 507
Voice application and infrastructure testing: a "win-win" proposition. (Product and Services Selection Guide). Grzybinski, Charlie Buyers Guide Aug 1, 2002 1760
BT launches new Internet telephony service. Brief Article Jul 4, 2002 130
Computer -- telephony integration: what it is and how to use it. (Product and Services Section Guide). Day, Charles E. Jul 1, 2002 2185
Welcome to INTERNET TELEPHONY[R] Conference & Expo #6. Jul 1, 2002 478
CABLECOM SOLUTIONS INTRODUCES CYBERMODE 9100 CABLE MODEM E-MTA. Product Announcement Jun 1, 2002 275
Winning VoIP solutions; World Cup, U.S. enterprises opt for multifunction communications technology. (Special focus: Voice over IP). Cover Story Jun 1, 2002 3380
Swedes hope for cheap 3G services - study. Brief Article Apr 11, 2002 148
Avaya reveals new modular cable solution for data, voice and video. Product Announcement Apr 10, 2002 115
VoIp in the call center: A guide to call quality and SLA metrics. (Communications Solutions[TM] Feature). Massad, Bob Mar 1, 2002 1821
COTAS-TELEDATA DELIVERS TELECOM TO BOLIVIA USING ITXC.NET. Mar 1, 2002 1202
Garuda releases "triple-play" broadband for the enterprise. (Breaking News). Product Announcement Mar 1, 2002 175
Advancing business opportunities for service providers. (Viewpoint - Services). Editorial Feb 1, 2002 1316
Convergence: not `tomorrow land' anymore. (Networks). Sooboo, Ken Feb 1, 2002 1094
Using Mobile Information Management. (Networks). Mankoo, Parmjit Feb 1, 2002 857
VoIP: more than long-distance savings. (Trends). Anderberg, Ken; Bersch, Carren; Kelly, Sean; Peckham, Ray Jan 1, 2002 400
VoDSL IAD. (Network Management). Product Announcement Jan 1, 2002 84
Combine voice and data. (COMNET 2002). Product Announcement Jan 1, 2002 98
The brave new world of internet telephony in the contact center. (High Priority!). Editorial Jan 1, 2002 1342
IP telephony. (eSales-Service.com[TM] feature). Smith, James R. Technical Jan 1, 2002 3277
Wireless delivers last-mile connectivity. (Trends). Dec 1, 2001 416
What's in store for 2002? Cover Story Dec 1, 2001 2465
OSDL/GNU BAYNONNE OFFER LARGE-SCALE DEVELOPMENT/TESTING. Dec 1, 2001 531
Callserve Communications to offer Internet telephone service via Windows XP. Brief Article Nov 7, 2001 139
KAGOOR SIGNS WITH LINK TELEVIDEO TO ENTER CHINESE VOIP MARKET. Nov 1, 2001 521
The rise of the enterprise IP telephone: alternative to PBX systems provides new functionality. (Telephony/CTI: next-generation phones). Kay Carman, Melissa Nov 1, 2001 680
Avaya Offers IP Telephony To Small And Mid-Sized Businesses. (New Products). Brief Article Nov 1, 2001 196
Voice Over Internet Protocol Claims Spur Disagreement. GRAVES, BRAD Oct 29, 2001 1183
Web-Enabled Contact Center Offering From Amcat And TeleSpear. Brief Article Oct 1, 2001 92
Telenor connects to ITXC's Internet-based voice network. Brief Article Sep 4, 2001 150
RADVISION Bolsters European Presence. Brief Article Aug 1, 2001 110
Telecom threat: New technology could shake up the telecom market--and Telmex knows it. Tuynman, Josh Brief Article Aug 1, 2001 644
GFINET, INC. CHOOSES METROMEDIA FIBER NETWORK FOR OUTSOURCED INTERNET INFRASTRUCTURE MANAGED SERVICES. Jul 23, 2001 632
SYLANTRO'S COMRIO MAKES ANY PHONE YOUR BUSINESS PHONE. Product Announcement Jul 1, 2001 715
VoIP enterprise growth: not so fast. Kelly, Sean Statistical Data Included Jul 1, 2001 385
On wireless data. Egan, Bob Brief Article Jul 1, 2001 68
HeyAnita, Gold Partner For Voice Apps. Brief Article Jun 1, 2001 116
Dialpad Gains Asian Presence. Brief Article Jun 1, 2001 108
WIDE AREA NETWORKS Smooth sailing. Jun 1, 2001 244
CallCenter@nywhere 4.0 Activates. Brief Article May 1, 2001 119
Sonus Joins Comverse For Enhanced Service Offerings. Brief Article May 1, 2001 85
Artisoft And Onset To Offer Converged Fax And Voice Solution. Brief Article May 1, 2001 155
Nuance And Cisco AVVID For Integration. Brief Article May 1, 2001 58
Down but not out. Kelly, Sean May 1, 2001 376
The VoIP-PBX connection. Brisard, Al May 1, 2001 896
IP telephony ready to explode into corporate world. Edwards, Morris May 1, 2001 1740
VoIP and snowflakes. Liebmann, Lenny May 1, 2001 825
NVIDIA AWARDS NETWORK INSTALLATION CONTRACT TO CABLE TECH. Apr 1, 2001 242
Promises to Keep. Cancela, Tammy A. Apr 1, 2001 1249
LUCENT UNVEILS ENHANCED SERVICE NODE FOR THE DELIVERY OF VOICE AND DATA SERVICES ON SOFTSWITCH-BASED NETWORKS. Mar 19, 2001 514
NEGEN UNVEILS LINK FOR SERVICE PROVIDERS TO OFFER BROADBAND. Mar 1, 2001 1165
IP LAN TELEPHONY GROWING FASTER THAN EXPECTED. Mar 1, 2001 783
NIST'S TEST TOOLS FOR INTERNET TELEPHONY WILL HELP INDUSTRY CONVERGE DISJOINT APPLICATIONS. Brief Article Mar 1, 2001 196
Viagra For The Profit-Driven Soul. Tehrani, Rick Feb 1, 2001 1210
End the PDA security dilemma. Grayson, Margaret E. Feb 1, 2001 964
Latest conferencing products. Product Announcement Feb 1, 2001 1654
Computer Telephony Buyers Guide. Buyers Guide Feb 1, 2001 2454
Latest telephony and CTI products. Product Announcement Feb 1, 2001 1637
CTC COMPLETES ALPHA TESTING ON PACKET-BASED NETWORK. Feb 1, 2001 530
ORBIT'S INTERNET TELEPHONY MARKETING TEST SUCCESSFUL. Feb 1, 2001 564
UTSTARCOM/MITSUSHUTA TO DEVELOP IP-BASED GLOBAL TELEPHONY. Dec 1, 2000 743
IP TELEPHONY MARKET ACCELERATING. Dec 1, 2000 453
Western European IP telephony revenues to reach USD2.5bn in 2004, says study. Brief Article Nov 2, 2000 198
ITXC EXCEEDS 100 MILLION MINUTES OF TRAFFIC FOR SEPTEMBER. Nov 1, 2000 539
NextCall Telecom introduces home communications package. Brief Article Oct 12, 2000 158
CENTRECOM/ERICSSON TO PROVIDE HIGH-QUALITY IP TELEPHONY. Oct 1, 2000 1094
Benefiting from VDV. Gilman, Rick Oct 1, 2000 1280
Latest wireless and mobile computing products. Sep 1, 2000 1718
Open the door to telephony's future. Pelham, Bryan Sep 1, 2000 1237
Global VPNs answer Internet access prayers. Laurin, Doug Sep 1, 2000 1580
This path could make all the difference. Metzler, Jim Sep 1, 2000 1352
VoiceXML 1.0 Comes To Call. Piven, Joshua Sep 1, 2000 1710
TWO MEMOTEC PRODUCTS SUPPORT CONEXANT'S AUTOBAUD. Sep 1, 2000 760
AudioCodes unveils IP media product line. Brief Article Aug 28, 2000 102
Callserve service now available in ten languages. Brief Article Aug 25, 2000 77
Telia trials 3Com IP telephony solution. Brief Article Jul 14, 2000 159
AOL BUYS STAKE IN VOICE RECOGNITION. Brief Article Jul 10, 2000 115
Network unites city, school district. Kelly, Sean Jul 1, 2000 381
From packets to streams. Liebmann, Lenny Jul 1, 2000 817
One-platform call center levels the playing field. Henderson, Jay Buyers Guide Jun 1, 2000 1241
Optical innovation benefits end users. Stewart, Alan Jun 1, 2000 1891
RAS platforms transition. Gatens, Dennis Jun 1, 2000 1401
IDC Launches Web Talk 2000: Event Explores Opportunities In A Market That Will Reach $19B By 2004. Brief Article Mar 6, 2000 176

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