Computer Workstation Safety.

Computer Workstation Safety, Video, 2005, MARCOM Group, $195.

Support: trainer guide, handouts, quiz.

As a safety professional certified in ergonomics as well as comprehensive practice, I found that Computer Workstation Safety has incomplete and sometimes inaccurate information.

Inaccurate information

The DVD seems to encourage computer users to use a wrist rest, when, in most cases, typists should not be working with their wrists at rest, as is shown in the video. Arms should be kept relatively straight while typing and off a table and the keyboard. A rest should be used only during short breaks.

Proper mouse location isn't addressed. In almost every scene, the mouse is located too far from the users, and they move it with their arms outstretched, which can cause arm and shoulder pain. A mouse should be close to the body, on a keyboard tray or on a special attachment, for instance. Overlooking the mouse as a cause of discomfort may be why the video doesn't mention neck and shoulder pain in the opening list of problems related to computer use (carpal tunnel syndrome, computer vision syndrome, and lower back pain).

The video does present the importance of keeping the work area organized and placing frequently used items within reach. But again, scenes in the video don't always follow that rule. Telephones are located on a desk in places and at distances that force awkward use.

Finally, the video stresses the importance of staying fit and being in good health. To that end, it demonstrates stretches that can be done at the desk. The narrator does caution that if users are excessively tired or have a pain that won't go away, they should see a doctor. Unfortunately, the narrator doesn't mention that if any pain is experienced while doing stretches, people should stop immediately and see company medical personnel or other health professional. An easy way to stretch that is not mentioned is simply to get up and go for a walk. Even a short stroll gives your body a much needed break.

Should be more than eye safety

The video does a good job of discussing the importance of neutral posture and shows several good examples, but it is primarily concerned with eye safety and the negative effects of the computer on eyesight. In future versions, I would like to see a mention of the additive effects of computer use when employees spend hours on the computer at home after using it all day on the job. If the office workstation is set up properly but the home setup isn't, problems can still occur.

Besides the video, the package includes a trainer's manual with basic instructions and suggestions for setting up and running a class. A student handout, poster, quiz, and an attendance form and certificate templates fill out the package.

Recommendation

Computer Workstation Safety provides a basic overview of good computer workstation design, comes with a fair number of support materials, and is inexpensive. On the other hand, it sometimes doesn't practice what it preaches, omits relevant safety practices, and spends too much time on "computer vision syndrome."

Review by Linda Tapp

Product Ratings

Computer Workstation Safety

Holds user interest  **
Acting/presenting    **
Production quality   ***
Value of Content     **
Instructional Value  **
Value for the money  ***
Overall rating       **