Computer Horizons Awarded Multi-Year, Multi-Million Dollar Outsourcing Contract.MOUNTAIN LAKES, N.J.--(BUSINESS WIRE)--May 4, 1999-- -- Computer Horizons To Manage Call Center -- Computer Horizons Corp. (Nasdaq:CHRZ) today announced that it has been selected to perform a multi-year, multi-million dollar outsourcing engagement for the managing and staffing of a leading telecommunications company's help desk call center. The help desk call center provides first level technical support 24 hours a day, seven days a week to both customers and internal users of over 500 business applications on multiple platforms Refers to two or more operating environments, which typically include the CPU family and operating system. For example, if versions of a program run on Windows and the Macintosh, the software is said to support multiple platforms. and operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. , and has bilingual capacity in English and French. Under the terms of the agreement, Computer Horizons' primary role is to provide management and staffing consultants to assume total responsibility of the day-to-day operation of the call center. This team will ensure that the call center identifies the caller's issues and, whenever possible, provide first level resolution on each call. Commenting on the award, Robert Palimeri, President of the IT Services Division of Computer Horizons said, "We are very pleased that this telecommunications giant has expanded our ten-year partnership, and believe that our past success together significantly influenced their decision to award us this contract. As we move ahead, we believe that our team of experienced and skilled professionals will be instrumental in meeting our customer's objective of increasing customer satisfaction and first level call resolution." Computer Horizons Corp. is a strategic IT services supplier with over 4,000 billable consultants and 55 offices worldwide. The Company enables its Global 1000 customer base to realize competitive advantages through enterprise application solutions, e-business, customized Web development and Web enablement of strategic application portfolios. Specific offerings include Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ), e-business, network services, ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. , strategic outsourcing and managed resourcing, as well as a best-of-breed selection of software and relational database relational database Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple. products. For more information on Computer Horizons, please visit our Web site at http://www.computerhorizons.com. This press release includes certain "forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. " for purposes of the "safe harbor Safe Harbor 1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated. 2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive. " provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995 that involve risks and uncertainties that could cause actual results to differ materially. Such statements are based upon, among other things, assumptions made by, and information currently available to, management, including management's own knowledge and assessment of Computer Horizons' industry and competition. |
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