Computer Associates International taps Saratoga Systems to automate worldwide sales force.

CAMPBELL, Calif.--(BUSINESS WIRE)--Nov. 12, 1996--

CA to standardize on Saratoga's SPS 

Saratoga Systems, the leading provider of sales automation software, has been awarded a contract to automate the worldwide sales and marketing operation of Computer Associates International (NYSE:CA), the world's leading independent business software company.

The announcement was made Tuesday by Al Smith, president of Saratoga Systems.

As the first phase in a plan to standardize on SPS, Saratoga's flagship sales automation product, CA is already initiating deployment of the software at the company's Islandia, N.Y. headquarters.

The contract calls for an initial 1,500-seat roll-out to corporate sales management and to North American sales managers and field sales staff. The next phase will include 2,000 additional seats for Europe, Asia, South Africa and other overseas sales offices.

"While Saratoga has many customers in the 1,000-seat and higher range, CA -- with more than 3,500 seats worldwide -- is poised to become one of our largest customers. We are extremely pleased to have been awarded this contract," said Smith.

"SPS edged out the competition by offering CA a combined price/performance advantage that other vendors could not deliver. In terms of functionality, SPS provides better ease-of-use, installation and maintenance -- and the ability to migrate account and customer data from various legacy systems to the SPS database."

According to Richard Chiarello, CA's senior vice president of sales, the company closely analyzed product offerings from several major sales automation software providers before selecting SPS.

"Saratoga's experience with global companies along with its worldwide network of sales and technical support offices assured us that they could quickly deploy the SPS system and support us through each phase of the project roll out on an international level," said Chiarello. "We also felt that Saratoga was best equipped to assist us with our changing needs as CA continues to grow."

Prior to SPS, each regional CA office used various automation and contact management tools. Chiarello and members of the CA information technology team realized that a comprehensive system deployed enterprise-wide and maintained in one central location would allow more effective management of complex, global accounts as well as a rapidly expanding sales team.

SPS is an easy-to-use, Windows-based sales productivity system that functions as a distributed database solution, allowing end users of PCs or laptops to upload, download and share customer data.

The software generates reports consisting of account data uploaded each night from each regional office, enabling sales and marketing management to analyze lead generation, lead assignments, opportunity management and to track multiple opportunities available within each account.

"SPS allows each regional CA office to maintain an intermediary database which is networked via LANs to WANs to the central database running on a Windows NT server in the Islandia headquarters. Each office maintains its own department files, yet all the data is uploaded to the central database every evening," explained Chiarello.

The open architecture of SPS allows data to be imported from other applications, ensuring unlimited use of information across the enterprise. These applications include Microsoft Exchange, Microsoft Word, WordPerfect and MS Mail. Future releases of SPS will offer CA-OpenIngres support.

Support for Microsoft Exchange, which was recently announced by Saratoga, was made possible by assistance from CA. As a result, remote users can now use their local Internet Service Provider (ISP) to retrieve SPS files via Microsoft Exchange, which supports the Internet.

The optimized SPS agent pulls information out of the database, making it available to Microsoft Exchange users. In addition, it allows local SPS users to access their Exchange post office via the ISP.

About Computer Associates International

Computer Associates International Inc., with headquarters in Islandia, is the world leader in mission-critical business software. The company develops, licenses and supports more than 500 integrated products that include enterprise computing and information management, application development, manufacturing and financial applications.

CA has 9,000 people in 130 offices in 40 countries and had revenue of more than $3.5 billion in fiscal year 1996. CA can be reached by visiting http://www.cai.com on the World Wide Web, e-mailing [e-mail] or calling 516/342-5224.

About Saratoga Systems

Founded in 1987, Saratoga Systems Inc. is a leading developer and supplier of sales automation software. The company has built one of the industry's largest sales automation customer bases, with more than 500 corporations and 40,000 individual users worldwide. Key customers include UPS (United Parcel Service), Bank of America, Citibank, Levi Strauss & Co., Emery Worldwide and many other Fortune 1000 companies.

Saratoga Systems manages worldwide operations from its Campbell headquarters, as well as from Saratoga Systems companies in the United Kingdom, France, Germany and Sweden. Saratoga Systems' products are presently installed at client sites in the United States, Europe, Canada, Australia and the Asia-Pacific region.

For more information, contact Saratoga Systems Inc., 1550 S. Bascom Ave., Campbell, Calif. 95008. Telephone: [phone]. Fax: [phone]. Internet: http://www.saratogasystems.com.

In the United Kingdom, contact Saratoga Systems Ltd., Ashlyn House, Terrace Road North, Binfield, Berkshire RG42 5JA U.K. Telephone: [phone]; Fax: [phone].

In France, contact Agotaras SARL, 7, rue Sainte Helene, Paris 75013, France. Telephone: [phone]. Fax: [phone].

In Germany, contact Saratoga Systems GmbH, Ramersdorfer Strasse 1, Munchen 81669, Germany. Telephone: [phone]. Fax: [phone]. E-mail: [e-mail]

In Sweden, contact Saratoga Systems AB, Heliovagen 1B, Stockholm SE 12030, Sweden. Telephone: [phone]. Fax: [phone]. -0-

Note: SPS and Saratoga Systems are trademarks of Saratoga Systems Inc. Windows is a registered trademark of Microsoft Corp. All other trademarks are property of their respective companies.

CONTACT: Cooper/Iverson Marketing

Paula Johns, 619/929-9193

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