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Computer Associates' Unicenter TNG Furnishes Rooms To Go With Centralized Control of Diverse Enterprise Resources.


ISLANDIA, N.Y.--(BUSINESS WIRE)--May 19, 1998--

- Major Furniture Retailer Deploys CA's Robust Enterprise Management Solution For Enhanced Security, Help Desk, And Asset Management Capabilities

Computer Associates International, Inc. (CA) today announced that Rooms To Go Rooms To Go Incorporated is a chain of furniture stores based in the South East and Puerto Rico. It is the top-selling furniture store in the US with more than 150 showrooms. In September 2005 Cindy Crawford launched the "Cindy Crawford Home" furniture line exclusively with Rooms to Go. , one of the four largest home furniture retailers in the U.S., has deployed CA's Unicenter TNG TNG Training
TNG The Next Generation
TNG Tongue
TNG The Newspaper Guild (Union)
TNG Transitional National Government
TNG Telescopio Nazionale Galileo (national facility of the Italian astronomical community) 
 as part of a comprehensive program to manage and secure its expanding client/server computing environment.

"Our ability to expand our business processing environment while keeping IT staff numbers stable demanded that we adopt an end-to-end enterprise management strategy," said Steve Buckley Steve Buckley is a British jazz musician. He is a multi-instrumentalist who is most often heard playing alto, soprano and tenor saxophones, penny whistle and bass clarinet.

Buckley was a key member of Loose Tubes.
, vice president of operations at Rooms To Go. "We believe Unicenter TNG represents the best approach to proactively managing the enterprise, alleviating the huge burden of point solutions and reducing the number of platform-specific skill sets we have to maintain."

With annual revenues of $600 million, Rooms To Go is one of America's fastest growing furniture chains, with revenues expected to top $ 1 billion within the next five years. To sustain its tremendous growth, the company has developed an advanced open-architectured IT network that supports more than 1,400 end-users around the world.

Rooms To Go's technology environment incorporates seven IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  RS/6000 servers - two of which are used for finance, customer service and imaging applications at company headquarters in Tampa, Fla. The remaining RS/6000s are dedicated to distribution facilities in various states, as well as manufacturing plants in Florida, Mississippi, Atlanta, and Mexico. The company also operates a Digital Alpha 533 and two Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking.  servers supporting more than 350 desktops.

The network is maintained by a lean eight-person technology staff. Executive management sought to effectively leverage existing IT personnel by employing technology that afforded centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 monitoring and control of all resources.

Rooms To Go's overarching o·ver·arch·ing  
adj.
1. Forming an arch overhead or above: overarching branches.

2. Extending over or throughout: "I am not sure whether the missing ingredient . . .
 objective was to control every resource on the network directly from company headquarters. The company quickly became overwhelmed with the complex systems integration work that would be involved in using point solutions for managing its network, data security, help desk, event management, and other critical issues. Without a comprehensive enterprise management system in place, the retailer would have to add technicians who were experienced with the company's various platform-specific systems.

"With our relatively small staff, there was no way we could install point solutions and then seamlessly integrate all of them," said Buckley. "Unicenter TNG provides all the functionality we need, while letting us access all components from a central point of control - with a common user interface. It delivers all the network management functionality we require, while keeping our staffing levels stable and predictable."

To prevent its IT administrators from becoming overwhelmed, Rooms to Go is taking maximum advantage of Unicenter TNG's exception-based network management capabilities. The company sets thresholds for conditions such as system availability, bandwidth utilization, and network throughput, and when conditions exceed pre-established parameters, Unicenter TNG agents issue alerts. In many cases, the software can automatically isolate and remedy situations without manual intervention.

After the network management elements become fully operational next month, Rooms To Go plans to implement additional Unicenter TNG components - including data security, asset management, help desk, and software delivery functions.

To minimize service interruptions, Rooms To Go plans to install Unicenter TNG's Advanced Help Desk (AHD AHD Ahead
AHD American Heritage Dictionary
AHD Australian Height Datum
AHD Arrowhead
AHD Airhead
AHD Academic Honors Diploma
AHD Alveolar Hydatid Disease
AHD Advanced Help Desk
AHD Atherosclerotic Heart Disease
). The new system will replace a manual, labor-intensive service desk with a much more automated and integrated solution. "We are committed to controlling our help desk infrastructure on an enterprise basis," said Buckley. "That means controlling every aspect of help desk operations from a central point of control - from issuing problem tickets to creating a database of technical tips."

Until now, ensuring that all company desktops were outfitted with the latest versions of systems and applications software had been labor-intensive and error-prone. Unicenter TNG's Software Delivery capability will give technicians at company headquarters the ability to ensure that desktops across the enterprise always have the latest software releases, and that they are fully synchronized syn·chro·nize  
v. syn·chro·nized, syn·chro·niz·ing, syn·chro·niz·es

v.intr.
1. To occur at the same time; be simultaneous.

2. To operate in unison.

v.tr.
1.
 with other systems.

In addition, when Rooms to Go implements Unicenter TNG's Asset Management capability, the company will be in a better position to track its many hardware and software assets. This will also help ensure that only authorized copies of applications are in use.

Unicenter TNG is an integrated enterprise management solution that enables organizations to manage all IT resources, encompassing heterogeneous networks, systems, applications, and databases. It provides comprehensive end-to-end enterprise management for TCP/IP TCP/IP
 in full Transmission Control Protocol/Internet Protocol

Standard Internet communications protocols that allow digital computers to communicate over long distances.
, SNA (Systems Network Architecture) IBM's mainframe network standards introduced in 1974. Originally a centralized architecture with a host computer controlling many terminals, enhancements, such as APPN and APPC (LU 6. , IPX/SPX See IPX.  and DECnet networks, and 40 platforms including desktops, Windows NT, UNIX UNIX

Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics).
, AS/400, NetWare and mainframe environments.

Unicenter TNG is the only fully integrated management solution covering network discovery, topology, performance, events and status, security, software distribution, storage, workload, help desk, change management and other functions for traditional and distributed computing environments See DCE.

Distributed Computing Environment - (DCE) An architecture consisting of standard programming interfaces, conventions and server functionalities (e.g. naming, distributed file system, remote procedure call) for distributing applications transparently across networks
, as well as for the Internet and intranets. Unicenter TNG's intelligent manager/agent technology delivers highly scalable management of the entire computing environment, including hardware and software.

Computer Associates International, Inc. (NYSE NYSE

See: New York Stock Exchange
: CA), with headquarters in Islandia, N.Y., is the world leader in mission-critical business software. The company develops, licenses and supports more than 500 integrated products that include enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking.  and information management, application development, manufacturing and financial applications. CA has over 11,000 people in 160 offices in 43 countries and had revenue of $4.5 billion in calendar year 1997. CA can be reached by visiting http://www.cai.com on the World Wide Web, emailing info@cai.com, or calling 1-516-342-5224.

Founded in 1991, Rooms To Go is the nation's fourth largest home furnishings chain. America's fastest growing furniture company, Rooms To Go had 1997 revenues of approximately $600 million. With stores throughout the southeastern U.S., the company plans for considerable expansion. Rooms To Go can be reached by calling 813-623-5400, or by visiting its web site at http://www.Roomstogo.com.

All product names referenced are the trademarks of their respective companies.

CONTACT: Kathy Gargano, (516) 342-4067 or garka04@cai.com
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 19, 1998
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