CompuCom and Infopoint Announce GlobalServe Network International Procurement and Services with Partners on Two Continents; Streamlines Access to Technology From Compaq, HP & IBM.DALLAS--(BUSINESS WIRE)--May 14, 1996--CompuCom Systems, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CMPC CMPC Classified Matter Protection and Control CMPC Compañia Manufacturera de Papeles y Cartones S.A. CMPC Cisco Multi-Path Channel CMPC Children's Media Policy Coalition CMPC Central Milk Producers Cooperative CMPC Connecticut Minority Purchasing Council ) and Infopoint SA, two leading desktop and network integration services companies, today announced the GlobalServe (SM) network, a worldwide alliance of service providers giving organizations a single point of contact for purchasing, distributing and managing their global IT investments. The alliance, with 13 members throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Europe, brings consistent and consolidated pricing, management, reporting and services to worldwide procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. . Members will offer several distinct, market-driven procurement programs to meet the unique requirements of international organizations. "We're excited to offer our customers a streamlined, single point of contact for their international orders," said Ed Anderson, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and president of CompuCom. "GlobalServe combines CompuCom's tremendous order handling, procurement and distribution efficiencies, and the on-site, local expertise of our European integration European integration is the process of political, legal, economic (and in some cases social and cultural) integration of European states, including some states that are partly in Europe. partners into a portfolio of best-of-breed global services." U.S.-based international organizations are already using CompuCom's International Service Desk, located in the Dallas customer center, to streamline management of orders covering multiple languages, currencies and country-specific licensing agreements. Representatives provide on-line information on international pricing, product availability, and order status, consolidated across countries. Dedicated teams of account managers, experienced in international procurement, work closely with CompuCom's customers to define international procurement strategies. They also coordinate all GlobalServe partner and manufacturers' activities during worldwide technology deployments. CompuCom's international orders are configured con·fig·ure tr.v. con·fig·ured, con·fig·ur·ing, con·fig·ures To design, arrange, set up, or shape with a view to specific applications or uses: , shipped, installed and supported locally by partners. GlobalServe affiliates will likewise rely on CompuCom to provide these services to the U.S. offices of their European-based customers. "Our customers need and want international coordination of services," said Vincent Wajs, president of Infopoint SA. "Many of our partners are experiencing growing demand for international services. The scope of GlobalServe, and the capabilities of its partners will allow us to respond efficiently to our customers' multinational needs." Manufacturer Accreditation accreditation, n a process of formal recognition of a school or institution attesting to the required ability and performance in an area of education, training, or practice. GlobalServe's customer programs are tightly integrated with several leading manufacturers' international programs, providing complete, cost-efficient access to their PCs, servers, printers and software. The alliance and its member companies have achieved international accreditation from Compaq Computer Corp. and Hewlett-Packard Co. GlobalServe is also participating in IBM's International Business Partner pilot program. "As a Compaq Authorized au·thor·ize tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es 1. To grant authority or power to. 2. To give permission for; sanction: International Reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. Partner, GlobalServe's member companies have met the requirements to provide practical, international solutions that customers seek from Compaq," said Michael Norris, vice president, North America Sales, Compaq Computer Corporation (company) Compaq Computer Corporation - The largest US manufacturer and vendor of IBM PC compatible personal computers and servers. Compaq was started in 1982 by three ex-Texas Instruments employees. Quarterly sales $2499M, profits $210M (Aug 1994). http://compaq.com/. . "We are very excited about GlobalServe's ability to provide hands-on service at the local level, and streamlined international procurement." "As a global company, we understand the complexity of international operations Internal Operations (I.O., IO or I/O) is a fictional American Intelligence Agency in Wildstorm comics. It was originally called International Operations. I.O. first appeared in WildC.A.T.S. volume 1 #1 (August, 1992) and was created by Brandon Choi and Jim Lee. ," said Mike Naggiar, Worldwide Corporate Sales Manager sales manager n → gerente m/f de ventas sales manager n → directeur commercial sales manager sale n → of Hewlett-Packard. "Part of the reason we selected GlobalServe as an International Corporate Reseller is because its structure allows customers to place orders globally, with a global project management team working behind the scenes to ensure efficient and consistent deployment of products and services." "We are pleased to welcome GlobalServe as a pilot participant in IBM's International Business Partner Program," said Anne M. Smith, IBM Director IBM Director is an element management system (EMS) (sometimes referred to as a "workgroup management system") first introduced by IBM in 1993 as NetFinity Manager. The software was originally written to run on OS/2 2.0. of Worldwide Channel Marketing for the PC Company, "and look forward to working with GlobalServe as they continue to develop their network worldwide." GlobalServe and its members will also provide products from other leading vendors, as needed as needed prn. See prn order. . The program's flexibility also allows members to work with service providers unaffiliated with GlobalServe in any market the customer specifies. Worldwide Organization GlobalServe members include leading resellers and service providers in Europe and North America with highly advanced service capabilities. The network has a presence in Belgium, Denmark, Finland, France, Germany, Holland, Italy, Spain, Sweden, Switzerland, the United Kingdom, the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and Canada. GlobalServe is also initiating relationships in Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. , the Pacific Rim Pacific Rim, term used to describe the nations bordering the Pacific Ocean and the island countries situated in it. In the post–World War II era, the Pacific Rim has become an increasingly important and interconnected economic region. and Asia. Today, GlobalServe's partners have more than 100 offices and 4,500 employees worldwide, and represent a combined annual revenue in excess of $3.0 billion. GlobalServe is owned by its members and governed by a partner council of representatives from member organizations. Any GlobalServe member can serve as a single point of contact for worldwide IT deployments. Members are required to meet the alliance's rigorous accreditation standards that ensure consistent service, including performance standards and benchmarks. Each member's GlobalServe license will be reviewed annually. "Many companies are realizing that they can improve their ability to manage IT assets and take advantage of their own economy of scale by consolidating worldwide purchases," said Jonathan Edwards, CompuCom's director of international sales, and GlobalServe senior executive. "With GlobalServe they can achieve these efficiencies, while retaining the comfort of working with established local providers." "Providing our clients with seamless access to all of our affiliates is a critical competitive differentiator, and is a major key to our success," said Francois Villemin, general manager of the European GlobalServe structure. "This local contact, and the ability to offer multiple points of access, are very important to our customers." -0- Note to Editors: All trademarks and service marks are the property of their respective owners.
GlobalServe Partners
Country Partner USA CompuCom Systems, Inc. UK SHL Technology Solutions Belgium Dolman Computer Germany ADA Computer & Peripherie GmbH Sweden Kontorslandslaget AB Finland Facidata Oy Denmark Complet/Infoteam Holland Lorje Computers Nederland BV Switzerland Sysag and Darest & Sunset Italy Data Optimation Spain Megabyte Computer For more information please contact: In the United States: Bryan Scanlon or Amy Bermar Corporate Ink 617/969-9192 Bscanlon@mcimail.com In Europe: Francois Villemin, General Manager GlobalServe EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. (33) 1 69 18 21 91 FX: (33) 1 69 07 24 18 villemif@paris.infopoint.fr In France: Valerie Bidard, Marketing Manager InfoPoint S.A. (33) 1 69 18 20 23 FX: (33) 1 69 07 24 18 bidard@paris.infopoint.fr CONTACT: Corporate Ink (United States) Bryan Scanlon or Amy Bermar, 617/969-9192 Bscanlon@mcimail.com or GlobalServe EMEA (Europe) Francois Villemin, (33) 1 69 18 21 91 villemif@paris.infopoint.fr or InfoPoint S.A. (France) Valerie Bidard, (33) 1 69 18 20 23 bidard@paris.infopoint.fr |
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