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CompuCom Systems Positioned in the Leaders Quadrants of Analyst Firm's 2006 Magic Quadrant Reports for North American Help Desk and Desktop Outsourcing Services.


Leading Technology Research Firm Evaluates CompuCom on Completeness of Vision and Ability to Execute

DALLAS -- CompuCom Systems, Inc., a leading IT outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.  company, today announced it has been positioned by Gartner, Inc. in the leaders quadrant quadrant, in analytic geometry
quadrant.

1 In analytic geometry, one of the four regions of the plane determined by two lines, the x-axis and the y-axis.
 in both analyst reports, "Magic Quadrant The Gartner Magic Quadrant is a proprietary research tool developed by Gartner Inc., a US based research and advisory firm. It is designed to provide an unbiased qualitative analysis of a “markets’ direction, maturity, and participants.  for Desktop Outsourcing Services, North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , 2006" and "Magic Quadrant for Help Desk Outsourcing, North America, 2006." Authored by Richard Matlus and William Maurer, the two reports position external service providers (ESPs) based on their ability to execute and their completeness of vision. CompuCom has delivered industry-leading service quality for two decades.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Gartner, Inc., "leaders" are vendors that are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. The Gartner reports illustrate that both the help desk outsourcing and desktop outsourcing services markets are mature and service providers continue to focus on processes, automated tools and geographic locations to reduce costs.

Providing a broad range of IT infrastructure management services, application services See ASP and Web services. , systems integration and consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.)
service - work done by one person or group that benefits another; "budget separately for goods and services"
, as well as the procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases.  and management of hardware and software, CompuCom's integrated delivery model enables increased productivity, reduces costs and provides a superior level of end-user satisfaction that help CIOs address business challenges continuously.

With 20 years of IT outsourcing experience, CompuCom experts deliver seamless integrated solutions to meet a client's most challenging business needs. As a vendor-independent, single-source services provider, many companies such as E. & J. Gallo Winery win·er·y  
n. pl. win·er·ies
An establishment at which wine is made.

Noun 1. winery - distillery where wine is made
wine maker
, City of Dallas, LifeGift, Monsanto, Sunoco, Hamilton Health Systems and Continental Airlines have come to rely on CompuCom's expertise, innovation and value.

"CompuCom has brought a level of expertise that has enabled us to not only save more lives but also preserve our ability to save lives in times of extreme urgency," said Samuel M. Holtzman III, LifeGift president and chief executive officer. "As a result of working with CompuCom over the past 18 months, we have since outsourced all of our IT activities to CompuCom, including the service desk enterprise monitoring of all critical systems, asset management, procurement and break fix at all four LifeGift locations. On behalf of LifeGift, we salute CompuCom and congratulate them on the success of being recognized by this prestigious industry ranking," added Holtzman.

"As a result of CompuCom's responsiveness, we never missed a beat, which started a solid foundation for our relationship," said Bob Koogler, Director, Enterprise I.T. Infrastructure at Monsanto Company. "We value CompuCom and their knowledge of our operations. On behalf of Monsanto, we would like to congratulate CompuCom on this evaluation," added Koogler.

"We consider our positioning by Gartner in the leaders quadrant as a confirmation of CompuCom's industry-leading service quality which has been delivered for two decades," said John McKenna John McKenna (1855 – March 1936) was an Irish self-made businessman and former rugby player, who was the first manager of Liverpool.

He was a friend of John Houlding and remained with him after Everton left Anfield for Goodison Park.
, Chief Strategy Officer at CompuCom. "As a best kept secret, CompuCom provides clients with the best IT services value in the industry, delivering "tier-one" service quality at a "tier-two" cost to enable clients to gain competitive advantage while enhancing the value of their business. We are most grateful for receiving acknowledgement from Gartner and would like to extend our appreciation to our clients without whom this level of achievement would not be possible," added McKenna.

To qualify for Gartner's desktop outsourcing report, participating companies needed $15 million in help desk service revenue and $45 million in desktop services revenue. Gartner determines the positioning of the service providers within the Magic Quadrant based on formal presentations by participating vendors, six North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 client references and analyst knowledge of the market and enterprise wants and needs.

About Gartner, Inc.'s Magic Quadrants

The Magic Quadrants are copyrighted March 26, 2007 by Gartner, Inc. and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted de·pict  
tr.v. de·pict·ed, de·pict·ing, de·picts
1. To represent in a picture or sculpture.

2. To represent in words; describe. See Synonyms at represent.
 in the Magic Quadrant and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability mer·chant·a·ble  
adj.
Suitable for buying and selling; marketable.



merchant·a·bil
 or fitness for a particular purpose.

About CompuCom Systems, Inc.

CompuCom is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software. With 20 years of IT experience, CompuCom employs more than 7,400 highly skilled associates who have earned a combined total of more than 42,000 industry certifications company-wide. As experts in workplace services, CompuCom's unique Integrated Infrastructure Management (IIM IIM Indian Institute of Management (main Management Institutes of India)
IIM Individual Indian Money (US Department of Interior)
IIM Industrial Information Management
) solution reduces costs, increases productivity and helps clients gain maximum value from information. CompuCom is a Platinum Equity Platinum Equity is an American information technology and private equity firm. It was founded by billionaire Tom Gores in 1995 and is headquartered in Beverly Hills, California.  company and was founded in 1987. For more information, visit www.CompuCom.com.

Gartner Research "Magic Quadrant for Desktop Outsourcing Services, North America, 2006" by R. Matlus and W. Maurer. March 26, 2007.

Gartner Research "Magic Quadrant for Help Desk Outsourcing, North America, 2006" by R. Matlus and W. Maurer. March 26, 2007.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Date:Apr 2, 2007
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