CompuAdd and Dataserv join forces to deliver complete service support to medium-size retailers.AUSTIN, Texas--(BUSINESS WIRE)--Jan. 15, 1995--CompuAdd Computer Corp. and Dataserv Inc. today announced a bold new strategic alliance in which Dataserv will add its industry-leading customer service and support to CompuAdd's retail point-of-sale (POS (1) See point of sale and packet over SONET. (2) "Parent over shoulder." See digispeak. POS - point of sale ) division. This significant alliance gives CompuAdd's medium-size customers expanded Tier One customized service and support levels previously unavailable to them. This service and support solution includes installation, training, on-site service, and fast response time. One-Stop Shopping Dataserv's after-sale services combined with CompuAdd's customized POS systems and software deliver a complete POS solution-before, during and after the sale. After-sales service after-sales service n (BRIT) (COMM) (for car, washing machine etc) → servicio de asistencia pos-venta after-sales service n → service m and support is the area most over-looked by many POS suppliers according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Richard Krause, CompuAdd's chief executive officer. "Partnering with an industry leader like Dataserv allows us to offer retailers one-stop shopping for POS technology and industry leading service and support after the sale," Krause said. "We believe the relationship will strengthen our customers' capabilities, and accelerate growth in a division that now accounts for one of our fastest growing market segments at CompuAdd." Dataserv's strategic alliance with CompuAdd plays an important role in supporting technology that lends itself to the retailer's success, according to Lyndia Ardoyno, vice president of Dataserv's retail solutions division. "Dataserv is committed to supporting technology that is critical to customer satisfaction and, ultimately, the retailer's success," Ardoyno said. "Strategic alliances with manufacturers like CompuAdd who share this commitment expand our capabilities to provide quality, responsive support in a multi-vendor environment." CompuAdd Computer Corp. CompuAdd Computer Corp. headquartered in Austin, Texas, is a leading manufacturer and marketer of POS systems. CompuAdd systems employ open platforms, and industry-standard hardware, and preloaded DOS and Windows software. Dataserv Inc. Dataserv Inc., a BellSouth company headquartered in Eden Prairie Eden Prairie A city of eastern Minnesota, a residential suburb of Minneapolis. Population: 57,300. , Minn., is a leading provider of customized support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services , concentrating on mission-critical technology. These solutions provide parts supply, maintenance service, technology conversion, and professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. . Dataserv employs approximately 1,400 people and operates throughout the 60 states and Puerto Rico Puerto Rico (pwār`tō rē`kō), island (2005 est. pop. 3,917,000), 3,508 sq mi (9,086 sq km), West Indies, c.1,000 mi (1,610 km) SE of Miami, Fla. . CONTACT: Ira Rogers and Company Sandy Flora Flora, in Roman religion, goddess of flowers and fertility. Her festival, the Floralia, Apr. 28–May 1, was celebrated with great gaiety and licentiousness. , 512/476-8094 or CompuAdd Computer Corp. Kelly Morse, 512/331-2733 or Dataserv Rich Stebbins, 612-829-6121 |
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