Compete Customer Day Declares Madison Avenue Is Not A One Way Street Anymore.BOSTON -- Consumers Tell Marketers: Ask My Permission, Be Personally Relevant, Be Valuable To Me Compete, Inc., a leading online market research firm, today announced the conclusions from its third annual Customer Day: New Technology Takes on Madison Avenue Madison Avenue, celebrated street of Manhattan, borough of New York City. It runs from Madison Square (23d St.) to the Madison Bridge over the Harlem River (138th St.). In the 1940s and 50s, some of the major U.S. . Marketers from leading brands were united in their assessment that the road to corporate growth and success does not run up Madison Avenue. Rather, it follows the consumers themselves who are ready for personalized marketing Personalized marketing (also called personalization, and sometimes called one-to-one marketing) is an extreme form of product differentiation. Whereas product differentiation tries to differentiate a product from competing ones, personalization tries to make a unique product efforts delivered through the routes that they choose. Leaders from companies including Ameriprise Financial Ameriprise Financial, Inc. (NYSE: AMP) is a company offering financial advice and products. It is the successor to American Express Financial Advisors (AEFA), which was a subsidiary of the American Express Company. , BzzAgent, Carlson Hotels Worldwide, Communispace, Digital Influence Group, E-LOAN(R), InPhonic, Jack Morton Worldwide Jack Morton Worldwide is a global experiential marketing agency with offices in the US, Europe, Asia and Australia. Since 1998, Jack Morton has been part of the Interpublic Group of Companies. , MSN (1) (MicroSoft Network) A family of Internet-based services from Microsoft, which includes a search engine, e-mail (Hotmail), instant messaging (Windows Live Messaging) and a general-purpose portal with news, information and shopping (MSN Directory). , One to One Interactive, Sprint Nextel Sprint Nextel Corporation (NYSE: S) is one of the largest telecommunications companies in the world. With 55 million subscribers, Sprint Nextel operates the third largest wireless telecommunications network in the United States (based on total wireless customers), behind , Subaru of America, Inc., Third Screen Media, Upromise(R), Verizon Wireless Cellco Partnership, doing business as Verizon Wireless, owns and operates the second largest wireless telecommunications network in the United States, based on total wireless customers. , W2 Group and Wells Fargo Wells Fargo armored carriers of bullion. [Am. Hist.: Brewer Dictionary, 1147] See : Protectiveness Wells Fargo company that handled express service to western states; often robbed. [Am. Hist. , shared their experiences in marketing roundtable discussions. The event, held at the Boston Harbor Hotel, addressed new ways for marketers to capture consumer interest by leveraging digital channels to engage today's elusive consumer. "While Madison Avenue admits consumers have taken charge of marketing, the agencies still spent 91 percent of advertising dollars where customers spend only 65 percent of their time in 2005," said Don McLagan, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Compete. "The agencies spend just 9% advertising dollars on the Internet where consumers spend 35% of their time. Compete Customer Day 2006 opened a dialogue between leading brands and innovative marketers on the next generation of consumer-inspired marketing." Highlights of Compete's Customer Day 2006 include: --Consumer Media Leads the Way: The morning's keynote speaker, author and W2 Group Chairman and CEO, Larry Weber, described the rise of unpaid media and customer influence in the marketing landscape. "Marketers are becoming constituency managers as consumers increasingly shape opinions. In this new context, traditional means of marketing will move to the peripheral area of communicating with customers, and marketers will turn to the digital environment to engage in a meaningful dialogue." --Consumers are Empowered and in Power: Carrie A. Johnson, Research Director of Forrester Research, delivered the afternoon keynote. "As online consumers engage less with traditional push media, they pull information with new forms of 'social computing.' This changing significance of traditional media is forcing marketers to design new, participatory campaigns." --Permission, Relevance and Conversation: Thomas Anderson, CEO of Upromise gave the group a CEO perspective on transforming relationships. "Our members have given us permission to market to them which allows us to build relationships with individual and families over many years. Our members, and consumers in general, now have the power and they want things that are relevant for them right now. Our use of Compete's Voicebox as the basis for the Upromise toolbar A row or column of on-screen buttons used to activate functions in the application. Many toolbars are customizable, letting you add and delete buttons as required. Toolbars may be fixed in position or may float, which means they can be dragged to a more convenient location in the , allows us to continue to innovate to create continuous, positive interaction between us and our members.' "To reach consumers today you must be transparent, authentic and deliver clear benefits", said Diane Hessan, Communispace president and CEO in an afternoon panel of top innovators in digital marketing. These new breed of marketing services companies highlighted how they help marketers to listen and learn from their customers and discussed leading-edge strategies and techniques to engage customers online, on mobile phones and at events. Tom Burgess, CEO, Third Screen Media said, "It's an exciting time to be involved in changing the way marketing is used to reach the consumer. It's clear that leading-edge marketers are exploring the possibilities of the mobile and online channels to engage consumers in ongoing dialogues." About Compete, Inc. Compete, Inc. extends online market research to transform the way that consumers and brands communicate. By combining permission marketing, predictive analytics and the industry's largest consumer behavior database, Compete helps marketers identify and reach their target consumers. Compete delivers conversant CONVERSANT. One who is in the habit of being in a particular place, is said to be conversant there. Barnes, 162. marketing solutions that increase profitability and customer loyalty and result in measurable and effective marketing programs. Headquartered in Boston, Compete's customers include leading brands such as Carlson Hotels Worldwide, DaimlerChrysler, Hyundai Motor America, Toyota Financial Services The business known as Toyota Financial Services operates in over thirty countries around the globe and is the wholly owned financial services operation of the Toyota Motor Corporation. and Upromise(R). For more information, please visit http://www.compete.com. |
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