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Compass Introduces Home By Phone; Applying for a Mortgage is Now a 1-800-COMPASS Call Away.


BIRMINGHAM, Ala ALA aminolevulinic acid.
Ala alanine.
ala (a´lah) pl. a´lae   [L.] a winglike process.
.--(BUSINESS WIRE)--Oct. 13, 1998--Offering consumers a faster, easier and more convenient way to apply for home mortgages, Compass Bank (NASDAQ/NMS:CBSS CBSS Council of Baltic Sea States
CBSS Craft and Boat Support System
CBSS Coastal Border Surveillance System (MSSC)
CBSS Closed-Breach Scavenging System (compressed air system for removing smoke from tank gun tubes) 
) today unveiled its new Home by Phone program.

Compass' Home by Phone mortgage center is currently staffed from 7 a.m. until 6 p.m. CT, Monday through Friday with residential loan specialists who take applications and guide customers through the entire mortgage process.

Home by Phone is for first mortgages only but is available for vacation homes Vacation Home

A home separate from an individual's primary residence that is used for recreational purposes and may also be rented out at unused times.

Notes:
For tax purposes, those who rent their vacation homes may result in a lower amount of allowable expense
 and relocations.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Roger Smith, Compass senior vice president and director of mortgage sales, customers can simply dial 1-800-COMPASS to begin the application process which takes about 30 minutes. In most cases, decisions are received within 48 hours.

"In less time than you can drive to and from a banking office, we will take your application," Smith said. "You'll receive the same level of professional service and you'll work with the same mortgage banking specialist through closing.

"Most of us are pressed for time and Home by Phone provides an ideal solution," Smith continued. "Once you receive a decision from us, Compass sends your paperwork to you overnight with a return overnight service back to us."

Smith joined Compass to head up its mortgage area several months ago from BankAmerica Mortgage in Portland, Oregon Oregon, city, United States
Oregon, city (1990 pop. 18,334), Lucas co., NW Ohio, a suburb adjacent to Toledo, on Lake Erie; inc. 1958. It is a port with railroad-owned and -operated docks. The city has industries producing oil, chemicals, and metal products.
, where he was vice president and nationwide telephone loan manager.

"What distinguishes Compass from other call centers in the marketplace is that we are a home loan operation staffed only with trained mortgage specialists," Smith said.

"What this means for the customer is that we can quickly tell you what you need to complete the application, answer your questions and simplify what might otherwise be a complicated process."

In addition to dialing 1-800-COMPASS, customers can also contact Home by Phone by logging onto the Compass Bank website at www.compassweb.com or stopping by any Compass Bank office.

Compass Bank is a subsidiary of Compass Bancshares Compass Bancshares, Inc. is a privately held company based in Birmingham, Alabama. Its subsidiary, Compass Bank, is a Southwestern financial holding company with $47 billion in assets and 417 full-service banking offices in Alabama, Arizona, Colorado, Florida, New Mexico, and Texas. , Inc., a $14.6 billion bank holding company with 251 full-service banking offices in Alabama, Florida and Texas. Shares of Compass' common stock are traded through the NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
 national market system under the symbol CBSS.
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Oct 13, 1998
Words:359
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