Compaq and Siebel Systems Forge Alliance To Deliver Enterprise Sales Information Systems Standard.

HOUSTON and SAN MATEO, Calif.--(BUSINESS WIRE)--March 11, 1997--

Siebel Selects Compaq As Its Preferred Platform;

Compaq Selects Siebel As Its Preferred Sales Solutions Partner

Compaq Computer Corporation (NYSE: CPQ), the world's leading server and desktop computer company, and Siebel Systems, Inc. (NASDAQ: SEBL), the worldwide leader in sales information systems, today announced a global partnership to provide integrated enterprise solutions for automating sales, telemarketing and call-center information systems. As part of the alliance, Siebel has selected Compaq as its software development and preferred deployment platform for Microsoft Windows NT and Compaq has selected Siebel as its preferred sales automation solutions partner. The companies will participate in joint testing, performance optimization and technology sharing, as well as coordinate field sales and support activities. This partnership will allow customers to rapidly and cost-effectively develop and deploy customized sales information systems worldwide, based on Compaq platforms and Siebel Systems software.

"This partnership between Siebel Systems -- the clear market and technology leader in sales information systems -- and Compaq, will allow companies to build powerful, flexible, standards-based solution packages that provide distributed access to business-critical sales information across the largest enterprises," said John T. Rose, Senior Vice President and Group General Manager, Enterprise Computing Group, Compaq Computer Corporation. "Compaq and Siebel have the resources to deliver tightly integrated, optimized and low total cost of ownership sales information systems for global customers."

Within the framework of this global partnership, Compaq and Siebel will work together to deliver Siebel-ready solutions that include portables, desktops, servers, networking products and services for customers and Compaq's partners. The companies will leverage each others' technologies and partnerships to optimize the use of Siebel applications on Compaq products. Compaq and Siebel will also create strategic account programs and provide joint training for their respective organizations and Compaq resellers to help ensure customers take full advantage of the alliance's benefits.

"Our alliance with Compaq will allow us to deliver uniquely designed and configured enterprise-class hardware and software sales information solutions to meet the needs of even the largest multinational organizations," said Thomas M. Siebel, Chairman and CEO of Siebel Systems. "The result is even faster deployment, lower cost of ownership and significantly increased customer satisfaction."

The partnership will include the creation of a Compaq Siebel International Competency Center that will open this month at Siebel headquarters in San Mateo, Calif. The competency center will be used to conduct performance and benchmark tests, and to offer customers pre-sales system sizing, integration and optimization services, as well as post-sales service and support. To meet enterprise-class requirements for manageability and high availability, the companies will also use the center to test and integrate systems management software and utilities for interoperability with all Compaq and Siebel solution packages.

In the second quarter of 1997, Compaq and Siebel will showcase for customers Compaq systems running Siebel Enterprise Applications at their respective technology centers. Located throughout the world, these centers will provide live demonstrations of Compaq and Siebel solution packages that increase the productivity of sales, marketing, and service operations.

In addition, the companies will cooperate on technical white papers and system sizing tools to help customers and resellers worldwide obtain optimum performance, reliability and scalability for Compaq Siebel solutions. To familiarize customers and resellers with the benefits of this alliance, Compaq and Siebel will cooperate on joint sales and marketing programs including advertising, sponsorship of executive seminars, collateral development and participation in trade shows and key industry events.

Texas Commerce Bank (TCB), an affiliate of Chase with 123 offices in Texas and assets of $23 billion, uses Siebel Enterprise Applications running on Compaq systems to give 800 relationship bankers and product managers the ability to proactively deliver a broad range of TCB products and services. "Our Compaq Siebel solution has enabled us to significantly increase the effectiveness of our relationship bankers through a better understanding of clients' specific needs and a better coordinated delivery of our services to those clients," said Tom Geggatt, Vice President, Texas Commerce Bank. "This alliance helps assure that our continued deployment and development of this application will be smooth, quick and completely integrated."

Siebel Enterprise Applications -- Siebel Sales Enterprise and Siebel Service Enterprise -- are powerful software suites that enable mobile field sales, service and telephone professionals to manage all aspects of an opportunity or service issue with up-to-the-minute shared information about accounts, contacts, product interest, and historical activity. Siebel products provide a repository for an organization's sales- and service-related information, including complete product information, competitive information, decision support, service requests and on-line literature. Automated correspondence and fulfillment communications allow users to immediately send information to prospects and customers via the Internet, intranet, electronic mail or fax.

Service and Support

Compaq solutions are backed by the extensive worldwide network of Compaq resellers and service providers. These service partners can tailor support offerings ranging from installation and systems maintenance to integration and consulting services for any size computing environment. Compaq Service and Support Offerings (CSSO) are also available for Compaq solutions. These globally available offerings provide enhanced levels of service and support for enterprise environments including: 7x24 hardware and software services, remote management services, system healthcheck services and comprehensive systems management. Compaq provides these services worldwide for customers with global operations through its Global Services and Support Provider (GSSP) agreement with Digital Equipment Corporation's Multivendor Customer Services (MCS).

Company Backgrounds

Compaq Computer Corporation, a Fortune 100 company, is the fifth largest computer company in the world and the largest global supplier of personal computers, delivering useful innovation through products that connect people with people and people with information. The company is an industry leader in environmentally friendly programs and business practices. Compaq is strategically organized to meet the current and future needs of its customers, offering Internet and enterprise computing solutions, networking products, commercial PC products and consumer PCs. As the leader in distributed enterprise solutions, Compaq has shipped over a million servers. In 1996, the company reported worldwide sales of $18.1 billion. Compaq products are sold and supported in more than 100 countries through a network of authorized Compaq marketing partners. Customer support and information about Compaq and its products can be found at http://www.compaq.com or by calling 1-800-OK-COMPAQ. Product information and reseller locations can be obtained by calling 1-800-345-1518.

Siebel Systems, Inc., (NASDAQ: SEBL) is an industry-leading provider of enterprise-class sales information systems for global organizations focused on increasing sales and service effectiveness in field sales, service organizations, telesales, telemarketing, call centers, and third-party resellers. The company's Windows-based client/server software combines a standards-based open architecture with new and emerging technologies to enable exceptional scalability, configurability, functionality, and performance. Siebel Systems' corporate alliances include Andersen Consulting, Compaq Computer Corporation, Informix, Inc., Microsoft, and Sybase, Inc. Siebel Systems product and service information is located on the World Wide Web at http://www.siebel.com . -0-

Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

CONTACT: Siebel Systems

Bruce Cleveland

415-295-5867

[e-mail]

or

Miller/Shandwick Technologies

Helen Dragoon 

617-536-0470

[e-mail]