Compaq Partners with Inacom to Broaden Service Provider Choices for Enterprise Customers.HOUSTON--(BUSINESS WIRE)--July 2, 1997-- Inacom Becomes National Systems Service Provider Further broadening the service provider choices for its distributed enterprise customers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Compaq Computer Corporation (company) Compaq Computer Corporation - The largest US manufacturer and vendor of IBM PC compatible personal computers and servers. Compaq was started in 1982 by three ex-Texas Instruments employees. Quarterly sales $2499M, profits $210M (Aug 1994). http://compaq.com/. (NYSE NYSE See: New York Stock Exchange :CPQ CPQ Compaq CPQ Conseil du Patronat du Québec (Canada) CPQ Configure-Price-Quote CPQ Conseil de Presse du Québec (Québec Press Council, Canada) CPQ Companion Parrot Quarterly ) today announced it has designated Inacom Corporation as a national Systems Service Provider (SSP (1) (Service Switching Point) The local exchange node in an SS7 telephone network. The SSP can be part of the voice switch or in a separate computer connected to it. ) for North America. This new agreement will help meet the increasing demand for enterprise-class services and solutions from Compaq customers in North America running mission-critical, distributed computing (1) The use of multiple computers networked throughout a wide geographical area, or the world via the Internet, in order to solve a single problem. See grid computing. (2) The use of multiple computers in an enterprise rather than one centralized system. applications. Compaq's broad range of partnerships in the service and support arena are a key differentiator for its products, offering corporate customers the support they expect - support which isn't available from direct mail vendors. With its national Compaq SSP designation, Inacom joins the ranks of seven other North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. firms that deliver their own portfolios of service offerings for Compaq's enterprise customers in addition to procurement services. "Fortune 100 companies count on Compaq systems and Compaq partners to run their mission critical applications, thanks to relationships like the one we're announcing today," said Pearse Flynn, Vice President of Customer Service for Compaq Computer Corporation's North American Division. "The Compaq/Inacom team can provide the consulting, integration, procurement and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services to select and keep their Compaq systems up and running, no matter their size, location or information technology assets. In addition, Inacom brings a strong expertise in the telecommunications area which will complement the strengths of our other SSPs. Compaq's customized service solutions, delivered by our select service provider partners, meet the high-level needs of our enterprise customers while our products and useful innovation offer customers virtually unbeatable price/performance in the distributed environment. These customized solutions offer a tremendous competitive advantage over second-tier players." "Inacom greatly values its relationship with Compaq and we are pleased to be broadening that relationship through the SSP designation," said Troy Wilhelm, Vice President of Support Services at Inacom Corporation. "We know that customized service and support is just as critical as the choice of hardware in a distributed enterprise environment. Inacom is committed to delivering enterprise-wide solutions and support." Compaq Service Offerings Compaq, with its winning strategy of delivering industry-standard products through its channel partners, has now designated six US and two Canadian resellers as national Compaq Systems Service Providers who have the capabilities and service portfolios to meet the needs of distributed enterprise customers. Between November 1995 and October 1996, Compaq authorized its first seven national SSPs. In the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , the first five include CompuCom, GE Capital's Technology Management Organization, ENTEX Information Services See Information Systems. , MicroAge Infosystems and Vanstar Corporation. Inacom is being announced as the sixth today. In Canada, the national SSPs include GE Capital Technology Management Services and SHL SHL Shift Logical Left SHL Schweizerische Hochschule für Landwirtschaft (German: Swiss College of Agriculture) SHL Southern Hockey League SHL Silver Haired Legislature SHL Single Hidden Layer (neural networks) Systemhouse. Through national SSPs in both the US and Canada, Compaq customers can purchase local, national and multi-national service contracts from a single source. With this coverage they're assured consistent quality and seamless vendor accountability. SSPs offer a broad array of customized services to meet customer-specific business requirements. Whether a customer's enterprise involves data center, remote activity or high availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue. , national Compaq SSPs have solutions to keep their enterprise running at all times. These solutions include a complete array of professional services for mission-critical applications -- network support and design to systems integration to database solutions integration. Technical services range from 24-hour, on-site service to network operating system An operating system that is designed for network use. Normally, it is a complete operating system with file, task and job management; however, with some earlier products, it was a separate component that ran under the OS; for example, LAN Server required OS/2, and LANtastic required DOS. support to remote help desks. To further enhance the breadth, depth and geographic reach of the SSPs' wide range of services, Compaq Service and Support Offerings are available for resale by SSPs to meet customers' needs for consistent worldwide service and support. These global offerings are provided by Digital Multivendor Customer Services/MCS (Compaq's Global Systems Service Provider). Compaq Service and Support Offerings range from Installation and Interoperability Services, to System and LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. Management Support, to Enhanced Software Support. About Inacom Inacom Corp.(NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :INAC INAC Indian and Northern Affairs Canada (government) INAC Instituto Nacional de Aviación Civil (Spanish) INAC Instituto Nacional de Carnes (Spanish: National Meat Institute, Uruguay) ), headquartered in Omaha, Nebraska, is a Fortune 500 technology management services company providing information and telecommunications solutions to companies worldwide. The company reported revenues of $3.1 billion in 1996. Inacom's consulting, procurement, integration and support services help corporations gain control of their technology investments. Compaq Background Compaq Computer Corporation, a Fortune 100 company, is the fifth largest computer company in the world and the largest global supplier of personal computers, delivering useful innovation through products that connect people with people and people with information. The company is an industry leader in environmentally friendly programs and business practices. Compaq is strategically organized to meet the current and future needs of its customers, offering Internet and enterprise computing solutions, networking products, commercial PC products and consumer PCs. As the leader in distributed enterprise solutions, Compaq has shipped more than 1 million servers. In 1996, the company reported worldwide sales of $18.1 billion. Compaq products are sold and supported in more than 100 countries through a network of authorized Compaq marketing partners. Customer support and information about Compaq and its products can be found at http://www.compaq.com or by calling 1-800-OK-COMPAQ. Product information and reseller locations can be obtained by calling 1-800-345-1518. -0- Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. CONTACT: Compaq Computer Corporation Mike Berman, 281-514-0484 mberman@bangate.compaq.com OR Devon Lane Communications Debra Globe, 713-622-1714 devonlncom@aol.com OR Miller/Shandwick Technologies Matt Lloyd, 617-536-0470 mlloyd@miller.shandwick.com OR Inacom Corporation Ed Rider, 402-392-4516 erider@inacom.com |
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