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Compaq Establishes First Office and Service Centers in Southwest China.


CHENGDU, China--(BUSINESS WIRE)--May 31, 1995--In a move to expand its service and support throughout the fast-growing Chinese market, Compaq Computer Corporation (company) Compaq Computer Corporation - The largest US manufacturer and vendor of IBM PC compatible personal computers and servers. Compaq was started in 1982 by three ex-Texas Instruments employees.

Quarterly sales $2499M, profits $210M (Aug 1994).

http://compaq.com/.
 (NYSE NYSE

See: New York Stock Exchange
:CPQ CPQ Compaq
CPQ Conseil du Patronat du Québec (Canada)
CPQ Configure-Price-Quote
CPQ Conseil de Presse du Québec (Québec Press Council, Canada)
CPQ Companion Parrot Quarterly
) today announced the opening of an office and two service centers in Chengdu, located in Southwest China Southwest China (Chinese: 西南; pinyin: Xinan) is a region of China defined by governmental bureaus that includes the municipality of Chongqing; provinces of Sichuan, Yunnan and Guizhou; and the Tibet Autonomous Region. . The Chengdu office further strengthens Compaq's commitment to the Chinese computer market. According to according to
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 IDC, Compaq is now the leading PC supplier in China with 22.7% marketshare in total unit shipments for 1994.

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 Chinese market has been a high priority in Compaq's global strategy, and we are delighted to be able to expand our operations into the Southwest China market," said Mr Lim Soon Hock hock: see wine. , vice president and managing director of Compaq Computer Asia/Pacific. "Now that Compaq has truly established its position in the Chinese market, which represents the world's largest potential computer market, it is vital that we continue to provide our customers with the quality of service they have come to expect from Compaq."

"We recognize the strategic importance of the Southwest region of China and the Chengdu office opening represents our continued commitment to our growing base of customers throughout China," Mr Lim said.

"In order to provide our customers with quality service, Compaq currently plans to set up 36 after-sales authorized service centers during the next six months. These centers will be managed by highly qualified, Compaq-trained technicians and service engineers. They will also be equipped with the latest service tools and comprehensive spare parts Spare parts, also referred to as Service Parts is a term used to indicate extra parts available and in proximity to the mechanical item, such as a automobile, boat, engine, for which they might be used.

Spare parts are also called “spares.
," said Mr TC Hsi, managing director of Compaq Computer Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov.  Limited, Beijing Representative Office. "Moreover, the three-year Compaq warranty service offered to users who buy their products through a Compaq reseller enables our customers to benefit from Compaq's high- quality, after-sales service after-sales service n (BRIT) (COMM) (for car, washing machine etc) → servicio de asistencia pos-venta

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."

Compaq's Other Developments in China

Compaq currently operates a 40,000-square-foot manufacturing facility in Shenzhen, China. The operation, a joint venture with Beijing Stone Corporation, began shipping products in August 1994.

Additionally, Compaq has established the Tsinghua University Training Center in Beijing. One of the top educational institutions in China, Tsinghua offers training on hardware architecture, operating systems, networking and computer applications to personnel from the government, corporations, institutions and the general public.

Company Background

Compaq Computer Corporation is the world's largest supplier of personal computers, offering desktop PCs, portable PCs, and servers. Founded in 1982, the company reported 1994 worldwide sales of $10.9 billion. Compaq products are sold and supported in more than 100 countries through a network of more than 38,000 Compaq marketing partners. Compaq also sells directly to customers through Compaq Direct Plus at 1-800-888-5858. Compaq provides 24-hour customer support and can be reached through the Compaq forums on America Online, CompuServe, Internet (http:\\www.compaq.com), and Prodigy, or by calling 1-800-345- 1518.

-0-

Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

CONTACT: Compaq Computer Corporation

Rebecca Kopf Nahas

713-374-0484

or

Miller Communications

Donne Ruane

617-536-0470

scollins@millercom.com
COPYRIGHT 1995 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1995, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 31, 1995
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