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Company Watch - US Airways.


Apr 23, 2007

US Airways airways Anatomy The 'pipes'–trachea, bronchi, bronchioles–through which air passes to and from the alveoli. See Small airways.  focuses on improving customer service US Airways has launched an extensive plan to improve customer service and retain its best customers. US Airways is working to improve customer service, including tackling computer bugs and hiring employees to resolve a backlog of complaints. The airline is also resurrecting a program to get hundreds of early-morning flights out on time to lessen the ripple effects ripple effect Epidemiology See Signal event.  of early flight delays and cancellations, and continuing to add resources at its Philadelphia hub. "It is a big ship to turn, (and) it is turning, no question," Travis Christ, vice president of sales and marketing, said. "We will absolutely get up from this." Apr 17, 2007

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 press reports, US Airways followed United and applied the same $10 surcharge An overcharge or additional cost.

A surcharge is an added liability imposed on something that is already due, such as a tax on tax. It also refers to the penalty a court can impose on a fiduciary for breaching a duty.
. Northwest Airlines and Delta Air Lines were considering it, while Southwest Airlines This article is about the American airline. For the former Japanese airline, see Japan Transocean Air. For the British airline, see Air Southwest.
Southwest Airlines Co.
 and Continental Airlines reportedly opted not to follow suit. Apr 16, 2007

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Apr 16, 2007
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Publication:Airguide Online
Date:Apr 23, 2007
Words:242
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