Company Watch - Northwest Airlines.Oct 1, 2007 Northwest Airlines claims it will improve its substandard substandard, adj below an acceptable level of performance. service and shabby shab·by adj. shab·bi·er, shab·bi·est 1. a. Showing signs of wear and tear; threadbare or worn-out: shabby furniture. b. treatment of its passengers. Northwest CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Doug Steenland says that the carrier will put a greater focus on customer service, in part by initiating its "largest training initiative in over a decade." The airline's rank and file will learn how to view the travel experience the way a customer does and hopefully be better prepared to serve travelers. "Customer focus is going to continue to define the winners," he said. Sep 24, 2007 Northwest extends reach by forging alliances with other carriers. For 10 years, Northwest Airlines has reaped benefits from a partnership and profit-splitting deal with KLM KLM Kaiserliche Marine (Enigma: Rising Tide game) KLM Koninklijke Luchtvaart Maatschappij (Royal Dutch Airlines) KLM Klub Langer Menschen (German: Tall Person Club) Royal Dutch Airlines. Now the carrier is reaching out to other airlines in a bid to expand its reach without trying to do the work alone. "We are comfortable knowing that we are never going to fly our own airplanes to every single place around the globe that our people want to go," said Nathaniel Pieper, Northwest's vice president of alliances. Sep 28, 2007 Northwest Airlines and Midwest Airlines
Midwest Airlines is an American scheduled passenger airline based in Milwaukee, Wisconsin, operating from General Mitchell International Airport. in November expect to implement a codeshare agreement Code sharing is a business term which was first originated in the airline industry in 1990 when the Australian airline, Qantas Airways and the US's American Airlines combined services between an array of US domestic cities and Australian cities. , adding "250 citypairs and more than 1,000 new flight options" to customers of both carriers. Sep 24, 2007 Editorial eMail: edit@AirGuideOnline.com For Air Transport & Travel Business Experts contact our Director of Content Aram Gesar eMail: bizintel@AirGuideOnline.com For more global news, reviews, features and analysis, please subscribe to Verb 1. subscribe to - receive or obtain regularly; "We take the Times every day" subscribe, take buy, purchase - obtain by purchase; acquire by means of a financial transaction; "The family purchased a new car"; "The conglomerate acquired a new company"; our Newsletters: http://www.airguideonline.com/order_formsubs.htm#news To Advertise: advert@AirGuideOnline.com AirGuideFlightTracker is a new real-time service that keeps travelers informed on flight and airport status, delays, security wait times via the Web. For more go to http://www.airguideonline.com/airline_tracker.htm Copyright [c] 2007 Pyramid Media Group. All rights reserved. |
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