Company Watch - JetBlue Airways.Mar 5, 2007 JetBlue tests new policy, cancels flights ahead of storm. A winter storm affected some East Coast flights on Monday. JetBlue Airways For the Jet Blue database used in Exchange Server and Active Directory, see Extensible Storage Engine. JetBlue Airways is a major American low-cost airline owned by JetBlue Airways Corporation (NASDAQ: JBLU). canceled flights before the storm hit the region. "We wanted to call the shots instead of letting the weather call the shots," JetBlue Vice President of System Operations John Ross said. Feb 27, 2007 A JetBlue spokeswoman said the airline called passengers an hour or two earlier than it would have before a February 14 storm forced the last-minute cancellations of some 1,200 flights, stranded passengers on grounded planes and snarled snarl 1 v. snarled, snarl·ing, snarls v.intr. 1. To growl viciously while baring the teeth. 2. To speak angrily or threateningly. v.tr. operations for days. Monday's storm was the first test for JetBlue since the February 14 storm exposed flaws in its plan for dealing with major weather-related cancellations. Other airlines also were reporting canceled New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of flights. JetBlue said last week it would pay out USD USD In currencies, this is the abbreviation for the U.S. Dollar. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. $10 million in refunds to passengers affected by the February 14 storm. The airline issued USD$16 million worth of vouchers to delayed passengers for future travel and has promised better communications with customers and improved procedures for dealing with delays and other difficulties. Feb 26, 2007 JetBlue Airways, seeking to avoid a repeat of the public relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most disaster it suffered earlier his month, said it notified travelers as quickly as possible of flight cancellations on Monday due to a new winter storm on the US East Coast. The low-cost carrier A low-cost carrier or low-cost airline (also known as a no-frills or discount carrier / airline) is an airline that offers generally low fares in exchange for eliminating many traditional passenger services. said it canceled about 20 percent of its flights scheduled to arrive or depart New York on Monday because of the storm. Feb 26, 2007 JetBlue's "bill of rights" lets consumers decide if needs are met: Before Congress intervenes with a "passenger bill of rights" after last week's situation with JetBlue, Congress should consider JetBlue's CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. David Neeleman's retroactive "bill of rights" of his own that will offer refunds and free flights to tardy tar·dy adj. tar·di·er, tar·di·est 1. Occurring, arriving, acting, or done after the scheduled, expected, or usual time; late. 2. Moving slowly; sluggish. JetBlue fliers, depending on the severity of their delays. Feb 26, 2007 US Dept. of Transportation will launch an investigation into recent incidents in which JetBlue Airways and American Airlines American Airlines Major U.S. airline. American was created through a merger of several smaller U.S. airlines and incorporated in 1934. It continued to buy the routes of other airlines, becoming an international carrier in the 1970s; its routes include South America, the left passengers stranded onboard aircraft for hours during adverse weather conditions, joining several members of Congress and citizen groups in an effort to find solutions. Secretary Mary Peters said, "I have serious concerns about airlines' contingency planning that allows passengers to sit on the tarmac for hours on end." She asked the DOT inspector general to "examine the airlines' customer service commitments, contracts of carriage and policies dealing with extended ground delays" and to provide "specific recommendations." Mar 1, 2007 03/05/2007 Editor: Aram Gesar, eMail: edit@AirGuideOnline.com For Air Transport & Travel Business Experts contact eMail: bizintel@AirGuideOnline.com For more global news, reviews, features and analysis, please subscribe to our Newsletters: http://www.airguideonline.com/order_formsubs.htm#news To Advertise: advert@AirGuideOnline.com Copyright [c] 2007 Air Travel Media / Pyramid Media Group. All rights reserved. Feb 26, 2007 |
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