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Company Profile for Synergon Solutions, Inc.


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--(BUSINESS WIRE)

Privately-held Synergon This article or section is written like an .
Please help [ rewrite this article] from a neutral point of view.
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 Solutions, Inc., is the manufacturer, distributor and National Service and Support Center for Stancil Corporation and their Ten-4 Digital Logging Recorder Systems. Synergon is also a leading global provider of technical support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services . Profitable since inception, Synergon has consistently grown at an annual rate that has outpaced the growth of the industry. This growth has helped Synergon to be recognized two years in a row as one of the top 50 fastest growing companies in Central Florida
For the college, see University of Central Florida.


Central Florida is the central region of the United States state of Florida, on the East Coast.
 by Deloitte & Touche (#18 2001 Central Florida Fast 50 - #18, 2002 - #37).

Synergon has become a successful support extension for several leading companies in just about every industry involving technology. Our clients have come to know us personally and trust us professionally. We have played an integral support role in numerous high profile companies and public safety agencies. Quality and total customer satisfaction are among our highest priorities.

24/7 Technical Support Services Highlights: Customized service solutions that include help desk support for software applications, remote hardware diagnostics (1) Software routines that test hardware components (memory, keyboard, disks, etc.). Diagnostics are often stored in ROM chips and activated on startup.

(2) Error messages in a programmer's source code that refer to statements or syntax that the compiler or assembler
 and on-site on-site
adj.
Done or located at the site, as of a particular activity: on-site monitoring of a production run; an on-site film shoot.
 services. Help Desk Highlights: 15 second average speed of answer -- 2 minute max peak hold time -- sophisticated call tracking system -- web-based reporting -- support for all major hardware and software -- integrated on-site services. On-Site Services Highlights: 24/7 dispatch A dispatch or dispatches can refer to:
  • Dispatch (logistics), a procedure in logistics
  • Dispatch (band), an American jam band
  • Dispatches (TV series), a documentary show on Channel 4 in the UK
  • Dispatches
 and installation services -- 6,200 Certified See certification.  Engineers -- guaranteed response time of 4 hours or less -- located across the US.

Synergon understands the importance of building strategic partnerships with key organizations. Synergon is proud to include companies like Microsoft (MS Certified Partner), IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , HP and The Stancil Corporation among our growing list of partners. In addition, we have leveraged years of industry experience to establish partnerships with specially chosen vendors who share the same high quality, customer satisfaction objectives as us.

The key to our success lies in our ability to keep skilled, diversified diversified (di·verˑ·s  and dedicated employees. By creating an open and supportive environment, we've been able to keep our turnover rate extremely low. This has helped us to maintain our strict quality commitment and stand head and shoulders above our competition. We stand by the same principle today that we stood by from the beginning and that is "working together as one" with our customers.


   Company:                Synergon Solutions, Inc.

   Headquarters Address:   1335 Gateway Drive
                           Suite 2008
                           Melbourne, FL 32901

   Main Telephone:         (800) 820-6103

   Website:                http://www.synergon.net

   Type of Organization:   Private

   Industry:               Technology

   Key Executives:         President & CEO: Gary Bradley
                           VP & COO: Dale Mallow
                           VP & CIO: John Hughen

   Director of Marketing
     Contact:              Brian K. St.Ours
     Phone:                (800) 820-6103 x2192
     Email:                bstours@synergon.net
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 11, 2003
Words:425
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